I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

We love Charlotte Peds Dentistry, but this location in fact was a horrible experience. My…read moresignificant other and I brought in our two children. We were taken to the back, where the dental assistant informed me " we are short staffed today", which is understandable. What I did not like about this visit is how rushed it all felt. The dental assistant asked what flavor we wanted and went straight into examining and cleaning the teeth. She failed to get personal with the kids and failed to explain things to them before doing it. The dentist was no better. Came over, rushed, i did not even get her name. She checked quick and said we will see you in 6 months. Back to the Mallard Creek location we go. Id give Billingsley 1 star

Always letting you know what you can to help your child teeth , giving you tips with safety tips on…read moreyour teeth what you should & shouldn't eat if you have cavities or any tooth problems. The office is very helpful and they schedule you right away the next appointment they have available and they're very affirmative .

Great place to take the kids for all your dental needs. I was able to get appointments for my 3…read morekids all at the same time.

From the owner: All Kids Pediatric Dentistry offers specialized, compassionate dental care exclusively for children…read morein Charlotte. Our warm, fun office and exceptionally kind, patient team ensure a comfortable, positive experience. We prioritize clear communication with parents, thoroughly explaining treatments. With efficient visits and a child-focused approach, we make dental care stress-free for families. Our long-standing positive reputation reflects our commitment to gentle, comprehensive smiles.

In November and December 2024, I paid for dental services for my daughter because we did not have…read moreMedicaid coverage at that time. Even though I told them that we are currently waiting for insurance and cannot afford to pay for multiple services, I clearly said that I only wanted to proceed with what was urgent for my daughter. Dr. Athena insisted on also doing a cleaning and a full dental x-ray examination, just so I would have to pay more out of pocket -- which clearly suited her. She didn't take into account that I only wanted the tooth extraction, the rest we would do once we have insurance. In the end, she convinced me to go ahead with procedures that weren't urgently necessary. But from that moment, I realized that, for them, money matters more than the patient's current situation. In February 2025, my daughter was approved for Medicaid, including retroactive coverage for the previous three months (November 2024 to January 2025). I explained this to the clinic and provided them with the official Medicaid approval letter confirming that my daugher was covered for those months, including November and December. The clinic scanned the letter and told me they submitted the necessary documentation to request payment from NC Medicaid for those visits. They received the payment from Medicaid by the end of March 2025. However, even though three months have passed, they still have not returned the amount I paid. I have followed up with them multiple times, and they continue to delay the refund, saying it will be reviewed by a manager or done at a later date. Despite these promises, no action has been taken. At this point, I am now going to file a complaint with the NC Medicaid Ombudsman and NC Department of Health and Human Services and after that I will go to the Office of the North Carolina Attorney General, which investigates cases where a clinic receives payment from both the patient and Medicaid, and then refuses to return the money to the person who is legally entitled to it.

Looks like a lot of Bad Reviews mentioned here and the Doctor plus the office is least concerned…read moreabout these reviews. After 6 months of bad experience finally decided to put this review out, not sure these matters or not for them. For my kid's last visit, they charged us $150 upfront and then insurance paid them $150, it's been 6 months now with 8 to 10 follow-ups and still money is not refunded to us. Will you provide service without getting paid? so why to hold my money for 6 months? Do I have the option to call Collection Agency and demand for this money? The best part is their Finance manager is never available to connect. One of their team members spoke very rudely as if I owe them $150 and not them. As if she was doing a big favor of answering my questions, constantly cutting my conversation and extremely frustrated that why I don't have to wait longer for their Finance Manager to wake up one day and feel today is the day to release the money. Super Rude. Very Unprofessional attitude & service. Money is there priority not customer. Unfortunately, I have to choose 1 star, ideally it will be zero star

This was our first visit to this office and it was delightful! We made it on time and had to wait…read moreabout 15 minutes after our scheduled appointment but once called back everything moved pretty quickly. The office is clean and organized! The staff were very polite and professional and took really good care of my baby. They praised him on having perfect teeth which made the cleaning super fast since they didn't have to do much. There is only one dentist staffed at a time, so keep that in mind. But, he was super personable and moved pretty quickly! The kids get a token that they can use at the vending machine after their visit, since my sons birthday is coming up they gave him two tokens which was nice! He really liked the experience he had at this office, highly recommend! :)

I took my nonverbal autistic granddaughter to this dentist practice. She has to have a lot of…read moredental work. Everyone in the office was wonderful. Dr. Moore was amazing and his assistant was delightful. When I went online to look at the star rating for this office, I was a little anxious, but that was for naught. I highly recommend this office and the practice.

If I could leave 0 stars that would better align with the customer service a this place. we had an…read moreappointment scheduled and no one was there for at least 20 mins after the appointment time and we couldn't get anyone on the phone. This was also after I was supposed to receive a refund due to being overcharged and never hearing back from anyone.

The nibblings have been coming here since they were tiny. I remember the days of the lobby being…read morefilled to the max and having to wait some. Now post extreme covid restrictions I've noticed less patients at checkin. They must have a better system in place for appointments. We've never been turned away or asked to reschedule. The staff is always kind and professional. I love the murals in each room and the sea theme is amazing. I want to see the whole place and snap a pic of each room. They're all different. They have a reward program for the kids but I'm not really sure how it works. I know they do give them coins after visits to get toys out of their bubble gum machines. Overall we will continue to come here and like the atmosphere. Young and Polite Children's Dentistry 11010 S Tryon St Ste 101 Charlotte, NC 28273 (Review 699 overall, 44 in 2022)

All of the reviews of this office are absolutely true! The office experience was so cool, they have…read morea play area for kids! The front office made my child feel like a VIP with the welcome sign as soon as we walked in. This was my child first dentist appointment ( for a 5 year old) and was not afraid at all! The dentist, Dr. Arpita & Maria ( the dental assistant) handle my child with the upmost care. I would definitely recommend this place!

I tried different pediatric dentists before finding this gem! They are not pushy with the kids and…read morethey never force anything. The entire staff is very friendly. New patient names are listed on a board out front making it a very personalized experience right from the start. Inside they take pride in the cleanliness of their office. Then Dr. Patel enters the room and she solidifies why this is the best pediatric dentist in the area. She is so humble and kind. She knows what she is doing and takes pride in her business. When I tell you we drive over an hour to have our child seen here it is the real deal. You cannot find a better pediatric dentist!! Thank you Dr. Patel, we love you!!

Very horrible staff this establishment has, such rude women there and the way they treat other…read morestaff as well very rude, they are always talking to each other and not talking care of the customers. very horrible care of everything. Not a good place for children to be around negative energy everywhere there. will never recommend coming here.

From the moment we walked in I felt welcomed.. the lady at the desk was such a sweetheart. It's a…read moreshame I didn't get her name to include it in this review. First interaction when we walked in was very pleasant, so I already knew it was going to be a good visit. The dental assistant was amazing. Very informative, polite and friendly. Every question I had she filled me in and gave me all the information I needed. Her name was Raissa, thank you for being so kind! The doctors name was Dr. Oboite, and she was amazing! Very knowledgeable about everything, and explained everything thoroughly. What I appreciated most was all the questions I had, I didn't feel like it was dumb questions. She understood why I was asking it and explained everything thoroughly. I really enjoyed the visit today, the team did great. Even the other dental assistants that didn't see my kids were very nice. Really appreciate everyone at the office today, great work all!

Since moving to Columbia, South Carolina we're hadn't been able to find good health care…read moreunfortunately but when my Fiance broke a filling and was experiencing pain we had to search hard for a reliable office to take care of him and our family dental needs. I doesn't hours on Yelp resting reviews looking at different dentist in Columbia, Charleston and Charlotte. I'm beyond thankful i came across this office which had all good reviews so we scheduled an appointment and they got him on immediately. Our office experience was being amazing everyone was super hospitable, knowledgeable and acted with genuine care from the dental assistant , office manager Lauri and Doctor Marshall himself! They have taken such great care to alleviate the pain he was in and create a care plan to help improve both of our oral health. If you are in our near Charlotte search for a dentist choose this office. They will not disappoint! This kind of care and personable experience needs to be across the board from providers, sad that it's so rare to find doctors who actually care about you but we are beyond thankful for Doctor Marshall and his entire staff!

Dr. Marshall and his team are very detailed and customer friendly with their patients. I've had all…read moregreat experiences when visiting their office. Also, they're always making sure your questions or concerns are addressed.

I recently brought my daughters for their cleaning and exam and it was a great experience. The…read moreentire staff is kind and patient. Check-in, and the procedure was smoothe and the most important part to me is my kids were comfortable and not scared. Thank you to the entire staff!

very nice inside and detail all staff are nice and patient you can watch movies or shows there's a…read moredesignated area just for kids with sensory toys and movies playing