Went to get a value on some jewelry and they didn't even come close to what it's really worth gold…read moreprice they gave me was way under today's value and tried to price me at 20$ a carat for the diamonds! Went to a few other spots and they were about 3 times more than these guys! Came here about 5 years ago and don't know why I bothered to go the other day nothings changed with them!

Everyone in this shop is awesome. They really want to help you. My husband & I have been here…read moremultiple times.

I needed some assistance today with a bracelet and earrings.. and it is needless to say but I was…read morevery taken care of here! Scott and two female employees treated me with such kindness, care, and expertise! I will 100 percent be returning when more jewelry needs arise. Lovely shop with lovely staff. May I add, the store was extremely clean and pleasant to be in. Thanks everyone!

Staff was great! They explained their services well when I asked for my wedding ring set resized…read more They promised my ring will be ready in a week and a half but got it done in less than a week.

Kim was amazing! She helped me clean a ring for my daughter and was very kind, helpful, and…read moreprofessional. The ring came out looking beautiful. I really appreciate the great service and would definitely recommend her!

My go to jewelry spot! They have good prices and wide selection of items. They also give you a fair…read moredeal on items you're looking to sell! And the staff is very attentive with the customers!

Walked in and needed 5 watches fitted. I asked if lady could do it and she said yes and I said you…read moresure...... I guess I offended her as like she couldn't do job at all...... so glad she spoke up cause it was just about time to do all 5 watches at that moment. I didn't tell her I was in a time crunch so I get how I could have come across wrong. Thank you for speaking up and for fitting our watches for us. We have had jewelry repairs here before and always done with care.

I took my antique wedding and engagement rings to be resized and to have a missing gem replaced…read more The proprietors of Bay Jewelers were extremely helpful, friendly and courteous. I left my rings with them and within a few days they were ready. When I picked them up, I was very ecstatic with the results. My rings never looked so good! The gems sparkled and the gold bands shined. If I ever need to have jewelry repaired again, I will certainly go to Bay Jewelers. By the way, they also sell some really beautiful jewelry. It might be worth it to go back and buy myself a little treat!

This jewelry store is the jewel of the city! If you need to purchase jewelry, repair jewelry I just…read morewanna look at jewelry, this is the place to be! Not only have I had rings and bracelets repaired, they do a wonderful job on watches too! Family owned and operated, the staff here will make sure that your experience is next level!

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

My apologies, I mistook the shops. My previous 1 Star review was meant for Hope Diamonds…read more My partner and I were treated very kindly and professionally here by the man that tended to us. This is where we ultimately bought our engagement ring from. I highly recommend stopping by this place if you're ever searching for jewelry.

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

Great deals great customer service Family owned…read more Always the newest jewelry with the cheapest prices

If I were you I would go to any of the 4-5 spots in rio rancho EXCEPT this one. This man is…read moreincredibly unwelcoming and rude overall. I went In to see if he can fix a ring for me and he continued to pack away his things as if I wasn't even standing there. He was inconsiderate and I was willing to pay the price he had settled for. The experience ended with him saying 'go somewhere else and fix it then' I just didn't understand why he didn't want to do the service when I was willing to pay full price. All in all DO NOT come here.

Sometimes we find ourselves in difficult positions and all are looking for is someone to understand…read morethe situation and lend a helping hand, without looking to benefit themselves and for no reason other than to help you out. I have had the misfortune of some bad luck lately and have reached out to the folks at Jum pawn it and they have gone above and beyond to help me out. I have reached on numerous occasions and no matter who has been on the other end of the call they have been exceptional. They get that stuff happens and so long as they hear from you they will work with you. I feel cared for and like they are actually looking out for me, if you are looking for a place the pawn something and like me you have never had to and don't know how it works or worried they will take advantage of you, don't look any further this is where you want to go. This place holds a special place in my heart, thanks guys you are the absolute best!!!!

Javi made it easy to pawn my stuff. Great fair price and great staff will have me coming back if I…read moreever need a pawn again. I recommend. Also super clean and easy to navigate the store.