Brought my 2016 ford flex in for repair on my passenger front door. They were very nice. But unfortunately their work isn't as great. My right turn signal worked before they worked on my mirror and door handle on passenger side. Now my high beams no longer work as well. They said bring it in. But why would I take it back. They contacted me that my car was ready. But quality control wasn't performed. read more

My Auto Center - Connectors left like this. Disconnected and dangling. - Auto Repair Near Me - Montebello, California

See all

First of all, I'd like to thank Jesse and Noreen for excellent customer service five stars to the both of you excellent hospitality I wanna give another five stars across the board to the guys in the back that worked on my car my car looks amazing brand new. I love it. My auto center treated me like I was family. I never experienced anything like that before from auto body shop fast service quality work. Jesse told me if I had any problems to give him a call gave me his personal number who does that just shows you that they guarantee their work. I'm recommending my auto center to all family and friends once again thank you my auto center thank you, Jesse Noreen thank you enterprise thank you Mercury insurance great job. I recommend this company My car looks amazing. Thank you so much. My auto center. Excellent excellent job from customer service to the quality work thank you. read more

Great body work you can not even tell where the work was done The nicest staff will go above and beyond to help you in away

Amazing work I've been coming here for years and the work is beyond amazing. Definitely come here for your car service they go above and beyond. read more

Exceeded all my expectations! Everyone on the Team, from office management, technical to ownership, goes above and beyond to provide the best customer service possible. And of course, the quality of their work is excellent with much attention to detail and cleanliness. They have very good prices too. Strongly recommended! read more

My Auto Center has the absolute BEST service out there. The staff was very kind, super attentive, and communicative throughout the entire process when I brought in my car for repairs after an accident. They handled the whole process for me and made sure I was well taken care of. My car looked good as new when I got it back - their level of detail and care for their customers is so apparent. Thank you Jesse and My Auto Center! 10/10 will be back for any auto service needs. read more

I've been in this shop a couple of weeks ago and they did a great job on my 2018 Honda Civic Ex car. The people were nice and acc specially Ms Lerin and Mr Jesse. They've been nice, At that time I don't have car rental on my policy but they offer me ride while my car was on repair. I strongl recommend this place- Edwin read more

Always can rely on Jesse and everyone else here. They make the process easy and very smooth for me. This is my fourth time coming here in the span of 2 years from all the accidents I get in this car. Expected date when given the car was July 23 gave it on June 26. They were super fast and got it done July 10th. They always finish faster than usual and the customer service is phenomenal. I love getting my car as they always detail the interior and exterior. If I have any post troubles they tell me to come back for any issues but other than that they always treat me well. I ended up running from my house to the shop to pick up my car since I had no ride and they waited for me to arrive just before they closed. They were kind enough to give me water. I wish nothing but the best to the family that runs the business well. Always recommend coming here and they are extremely trusted. read more

See all

I took my car for repairs after an accident and I was so satisfied with the service, not only did they take care of my car in a few days, they also made it look like new. si nesecitan servicio en su auto despues de un acidente este es el Lugar perfecto para que se lo reparen. read more

I was sent over to my auto center by mercury insurance. Wow these people seem really desperate. They told me they were the only people that could guarantee this work that no other body shop could offer me a lifetime guarantee. The adjuster whipped out the camera. I went over there to have the adjuster look at my car and he just started shooting photos of the whole inside of my car damage was on the outside of my car. Super Slimey, very desperate, and lying, saying that they were the only company that could guarantee the work . Losers I went to have the adjuster look at my car and they trying to get me to dropping it off. The adjuster says that there's internal ternal damage that they need to take my door apart to see the damage. really the whole door needs to be replaced. He i just trying to get the business . Oh my God they are losers. read more

I recently had my Honda Accord '22 repaired at My Auto Center in Montebello, CA after an unfortunate accident this last summer. I used Yelp among other sites to view the reviews of past customers to help me make an informed decision. I want to be clear that I'm a car fanatic and maintain and care for my car very well. While I initially opted to go with another car repair shop in Alhambra, CA, Jesse from My Auto Center in Montebello, CA called me and asked for my business. I then researched their business and viewed their recent customer reviews. There was only one review that gave me pause and directly discussed with Jesse and his wife to understand context and see if this may be a persistent issue. Jesse and his team were very patient with me and shared the context enough to make me feel comfortable taking my car to them to have repaired. In the end, Jesse fixed my car faster than initially estimated and I was taken back at their teams amazing job bringing my car back to life. Top of mind for me was that the new paint work would match so it doesn't look like it was ever in an accident. Fast forward to delivery, my car looked / looks immaculate! Thank you Jesse and team!! You told me you take care of your customers cars as if they were your own and I can personally attest that this was my experience. I would absolutely recommend anyone to take their car here for auto-repair work. read more

My Auto Center - Before - Auto Repair Near Me - Montebello, California

See all

Had my 2020 Telluride repair for door and quarter panel damages . . And to my surprise they even detailed the engine compartment and a wax job on the entire vehicle , They are a Friendly own Family Body Shop , I Was very satisfied with their service and quality of work . , I highly recommend them . , A Five Star on Service read more

My Auto Center - Auto Repair Near Me - Montebello, California

See all

The Nordstrom of customer service. Very thorough on all repair and cost. Take care all of our Insurance contact for us. Our car look like new again. My wife and I are very happy with all works perform on our Lexus 2017 RC350. Keep up the good works and you guy are MY AUTOBODY. Thank you... read more

I got the best service from Neyreen (hope I spelled it right!), her attitude was very amazing and she was very reassuring to me throughout the whole process and ABOUT the whole process. I got into my very first accident and it's what I needed! This business/company is very lucky to have her. Besides that, they were able to fix my car in a week and they gave it to me clean in and out I was shocked. Thanks ! read more

I've been using my auto center for over 20 years. They are the best. They are also a mercy certified repair shop. Lifetime warranty and quality work. I have never been disappointed. They are very attentive and always repair my vehicle fast and in a timely manner. I highly recommend. read more

Sound glad we found My Auto Center!!! From the very beginning, the staff was more than helpful. They had our car for over a month, totally not their fault...you know how insurance companies work! Anyways, their staff fought for us and I cannot speak highly enough for their customer service! Talk about going above and beyond...they really know their stuff! They made this experience so easy for us and I could not thank them enough. Not for the actual body work. Can you say AMAZING?!?!? I mean, we left with a car looking brand spanking new. To say that we are satisfied would be an understatement. This place has great customer service, communication, work ethics, and will overall leave you extremely happy you chose to work with them. read more

Brought my 2017 Toyota Tacoma for repairs from a hit and run on the freeway. Everyone was polite, friendly, and they always kept me up to date with the progress of my vehicles repair through Mercury Insurance. My truck's repair was completed in five days. Highly recommend. read more

Have brought my cars here for many years. They have done an amazing job every time and they have amazing customer service. I suggest coming here they are amazing and do an amazing job, and their prices are amazing. read more

This Auto body shop had been my go to place to repair any bumps, nicks, scratches or dents on my cars. This location delivers top notch service. I've never had any issues with my auto repairs. The staff does an awesome job communicating with your insurance company and also keeping you in the loop. I've been coming here for years, I've always been more than satisfied with the professionalism and expert service here. This is my go to spot to repair your vehicle like new. Very trustworthy staff. read more

Have taken my 2018 Camry here twice to do repair on my back bumper that was hit by different drivers. There work was exceptional, flawless so then I decided to bring in my 2013 Cadillac Escalade to install my front doors reveal molding and again great work. Highly recommend this shop for you car body repair. read more

I've used this auto shop b4 a few times and they've done an ok job except for when my newly installed Mercedes bumper fell off on the Fwy. (I was referred by my *previous insurance co Mercury) I spoke to the owner Jesses and he "made it right" by replacing my bumper at no cost. Ok fast forward; I need my car repaired again 1/4/2022 after a lady hit me. My new insurance co Nationwide, does not guarantee My Auto Centers work nonetheless, I went with them since the owner rectified the last issue at no cost and that said a lot plus they're close to home. There I go to My Auto Center again and they are very nice as usual. The repair took over a month but I was warned that parts were taking longer than usual and understandably so. The owner even paid for my additional week of car rental costs when my insurance told me my 30 day rental time was up. The owner was kind enough to even lower my deductible by a few hundred dollars. I go pick up my repaired car and my windshield is cracked, my bumper is cracked and my taillights are not properly installed. I noticed this b4 pulling out of the auto shop on the day I picked up my car. Immediately I spoke with the staff who played dumb, the owner's daughter was about to tell ME off when I informed them "my windshield is cracked!" The owner Jesses, did not allow his daughter to speak to me rudely, he stopped her before she finished whatever she was planning to tell me. Jesse told me the windshield was already cracked when I took my car in? I was in disbelief ! What auto body shop cracks your windshield, while they repair you car? Am I in the twilight Zone? Jesse shows me pictures he had of my cracked windshield on his computer. I say "that does not prove anything except that you have pictures of my cracked windshield, (there are no time or date stamps on the pictures) of course jesse agrees to "make it right " by making a phone call to order my new windshield for an additional $500! I agree for now and verify with my insurance adjuster the following Monday that he has pictures of my entire vehicle and NO cracked windshield existed prior to my car being taken to the shop. my insurance co had pictures to prove it. I called and spk to Jesse and by this time he agreed he would not charge me $500 for cracking my windshield. My car is a Mercedes Benz, #1, I am not going with an aftermarket windshield on my car, I'm only installing original Mercedes parts and #2, do you think I'm going to let these people touch my car again??? Thankfully my insurance co covered my new Mercedes installed windshield and that was it. I'm stuck with taillights not being installed correctly (big one inch gap under each taillight and a cracked bumper. Again, do you think I'm going back to My Auto Center after my brand new $1700 Mercedes windshield was replaced? Then what?? After they tried to get away with giving me my car back that way?! My Auto Center does shoty work and then lied to my face I just left it at that. If I go back, most likely Jesse will try to "make it right" but they've lost me as a customer; they can not be trusted. Ive learned a big lesson: take video of your car before you have any work done and only go where your insurance co will fully guarantee the work Jesse is nice man but the bold face lie, cracked windshield, bumper and sloppy taillights not clipped in was enough for me. Good luck if you take your car here. My car is all over their website. from previous repairs as if they're qualified to work on it. Do your research, take pics/video of your car before you leave it anywhere. There were 7 miles put on my car while it was there for 5 weeks, idk why or what happened to my car, maybe they calibrated my tires and they had to drive 7 miles? Who knows? This was an unbelievably disappointing experience to say the least. Such a nice man but when you're dishonest, it's not nice at all. My mechanic says a windshield may crack when the car is lifted for repairs; but when you lie to my face, I'm done. I sold the car, my daughter will no longer drive that mess they made. Sloppy work and even worse, dishonest business! Cc Bureau of Automotive Repair, Complaint Intake Unit, by mail at 10949 North Mather Boulevard, Rancho Cordova, CA 95670, by phone at (855) 837-7985, or by fax at (916) 464-3405. read more

See all

Great service, delivered my car as promised and helped with the rental car process. I'm glad I checked the reviews prior to choosing them. Great customer service. read more

I am an extremely satisfied customer. From the moment I walked in, I was welcomed and assured that I was going to be taken care of. They handled everything from my car rental to dealing with the insurance. They did a superb job on my car. I highly recommend this collision center. They earn my five star rating! read more

I've had to take three cars I have owned for collision repairs here. The service turnaround was phanaminal. I then decided to take back on vehicle to have the plastic cladding painted to match the cars finish. Was impressed and satisfied with the work and interactions with the staff. read more

These guys are the best! I've had the unfortunate luck to need these guys multiple times but every time they take great care of me and flawless work on the cars. The last experience I had, the other insurance company was being difficult (accident was not my fault) and they fought for me. These people are honest and do a great job. read more

This place is the very best. I have brought my car twice here and they are the best. I would never deal with another repair shop. They are my go to, my number one place. The whole staff is extremely friendly and knowledgeable. When you drop off your car you could rest assure that you are in great hands. read more

They took care of me here! As it is, being in an auto accident is a bad experience but they make it as easy as possible. I got emailed updates on my car until it was done and everyone in the office was very helpful! read more

i took my car there for collision repair after a referral from Mercury insurance and they were very prompt with everything, very great service, nice professional people Narina and Jesse and all workers there were great! I was amazed with the outstanding work they did on my car! It looked good as new i would highly recommend "My Auto Body Center" to everyone who needs theyre cars done.again they did a amazing job. They also emailed me with updates and called on regular basis to keep me informed. Thank you so much for your terrific service and job well done! read more

Was recommended by Mercury Insurance. Was in a accident in late August. Vehicle pulled out from curb and hit my truck. Highly satisfied with the service from this Center. Associates are friendly, courteous and professional. Truck looked Great!!! Very Happy!!! Was kept up to date on the repair progress both in emails and calls. I highly recommend this Center to everybody. Always a pleasure to get good service!!!! read more