1. Pico Rivera Auto Clinic

1. Pico Rivera Auto Clinic

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Pico Rivera, CA

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Pico Rivera Auto Clinic

3.9 (41 reviews)
Closed 8:00 am - 5:30 pm

Services - Pico Rivera Auto Clinic

Auto brake repair

Auto engine repair

Auto HVAC repair

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Recommended Reviews - Pico Rivera Auto Clinic

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Avoid this place at all costs. I originally brought my car in to change my brakes. I was told that my brakes are in good condition but that I would need to change my thermostat, 2 hoses and my water pump. I agreed to have this work done. Here is where things go bad. I go back to the shop two hours later and was told by John that while working on my car, the plastic part to my radiator broke. John then tried to charge me an additional $500 to replace the radiator that his mechanics broke. I thought it was unfair to charge me an additional $500 for parts and labor, something his workers broke while repairing. I felt like I was being scammed. [[HIGHLIGHT]]He then told me "I could have not told you about the broken piece and put your car together and you would've been broken down in a week". This made me very uncomfortable and upset.[[ENDHIGHLIGHT]] After negotiating he agreed to change the part at no cost to me but kept reiterating how unfair it is to his shop. Not considering how unfair it is to me that his workers were not careful enough with my car. My car was in his shop all day because of the additional work that needed to be completed. Once I picked up my car and left the shop, I noticed the note he left on the invoice. He wrote that they "found a broken radiator" but that is not true. They broke the radiator while taking off a hose.

My order of the oil filter housing adapter March 2020 with brand new switches oil filter housing adapter with the brand new switches
Kimberly L.

Do not trust John. My van is broke down now and it could have been avoided had John actually helped me determine the real issue which was my oil pump. I informed John that we were not sure why we were getting the same code we'd had on a few months ago, we replaced the entire oil filter housing adapter and both switches were brand new as well just 2-3months prior to our van breaking down. I asked him to please check both the switches and the entire housing adapter, to see what if anything at all may be faulty from the factory....and if neither were faulty then we'd move on to the oil pump itself, since the code from the check engine light was reading oil pressure was off. Instead he charged me to replace a oil filter pressure switch that didn't need to be replaced. I asked him to make sure the switch was bad before replacing it. The check engine light was still on for the same code after he replaced the switch, meaning I needed a new oil pump. When I get there to pick up my van, he shoves my original oil filter pressure switch in my face before I could even say hi. He says "here's your switch!" ..... okay , great you relplaced a switch but did you diagnose that was the actual issue? No? Did you even test the oil filter housing adapter to make sure it wasn't the culprit instead of just the switch? No? Okay how do you know my switch is faulty then? If it were the real issue, why was the same check engine light is still on? He claimed I needed to drive it and put some miles on the engine and the code would clear. He didn't even do a basic test of the switch to make sure it was receiving or putting out the correct voltage. He also didn't check my oil filter housing adapter to make sure it was putting out the correct voltage or the oil temp switch that was also located in the oil filter housing adapter. So he replaced the piece for nothing? After hitting him with all of these questions and I was visibly upset with him because I just realized he tore down my engine, charged me for the new switch and labor that didn't need to be replaced, he proceeds to tell me although it may need other work, they don't do jobs that big there, he's referring to replacing my oil pump that was clearly making noises when I arrived. So he charges me about $400 for the $60 part and the rest in labor and is refusing to put any of that towards fixing the actual issue. He scammed me, initially told me I'd be able to put the diagnostic and labor of the tear down toward any other repairs it needed.... But he had no intention on helping me fix my van at all, he put it all back together and shoved a brand new switch on my face when I walked into the shop as if he'd discovered gold and said "here's your switch!" Don't trust him. Here is the oil filter housing adapter order from my Amazon with brand new switches , the very switch her charged me for not even 3months later, that wasn't even broken. Smh he's the reason I have trust issues with mechanics now so thanks for that. And it took me so long to write this review because life has been rough, but fast forward to 2022 and my van is now completely broken due to this same part that he claimed he'd fixed by changing out the switch which wasn't even broken. It was this piece that the switch is connected to and it was a faulty piece, which I would have known had John properly diagnosed my van instead of telling me it was just the switch that needed to be changed out. The van wasn't getting proper pressure to the engine and that's why it is now broke down.

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Review Insights

1 month ago

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2 months ago

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8 months ago

Always a pleasure! My parents and I have been taking our cars here for years and they always do a great job.

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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2 years ago

Honest and reliable service, John is a straight shooter and always gets the job done at a good price

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1 year ago

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4 years ago

Helpful 2
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3 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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4 years ago

Great customer service. Looking for an honest mechanic John is 100 percent. Definitely recommend. Thank you

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5 years ago

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7 years ago

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3 years ago

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5 years ago

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5 years ago

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9 years ago

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4 years ago

Great place! Very friendly and accommodating. I will take my Audi there from here on no matter the need.

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4 years ago

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7 years ago

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5 years ago

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5 years ago

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12 years ago

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8 years ago

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8 years ago

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8 years ago

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6 years ago

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12 years ago

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7 years ago

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6 years ago

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8 years ago

Best auto shop around ..john sirob and his crew do an amazing job ..fast and reliable .thank you

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11 years ago

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11 years ago

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13 years ago

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Review Highlights - Pico Rivera Auto Clinic

However with age and the amount of miles put on John told me that it's time to start looking for a new car.

Mentioned in 19 reviews

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Downey Car Care Center

Downey Car Care Center

(838 reviews)

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Pico Rivera Auto Clinic - autorepair - Updated July 2026

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