If you don't mind hour waits and npr' s that can't prescribe what you need this is you spot ! I recommend saving yourself the hassle and going to a real Dr. After an hour wait ( again ) I asked for a Dr. When scheduling and of course I get npr who can't refill my script ! This is the 3rd time in a row for an hour long wait. read more

I went here because the doctor I was seeing supposedly had good reviews. I wish I would have looked here before I wasted over two hours. I went in to see Dr. Terry Irons for high blood pressure, a mole I wanted an opinion on, and to get my adhd (which I've had since I was 4 or 5) treated since I haven't been on the medication in a few years. I arrived 30 minutes early to my appointment so that they could have time to request my medical records from my previous doctor and confirm all diagnoses. I handed the girl my paperwork and proceeded to wait for over an hour. They finally pulled me back and forced me to answer questions about depression! I should have known at that point how this visit would go, but I gave them a chance. The nurse, or whoever that was, was extremely rude to me because I insisted the test was unnecessary. I took their stupid evaluation that I didn't ask for and she took me to a room finally. I waited over an hour for Dr. Irons, and when he came in he proceeded to be rude and condescending. He wouldn't treat my high blood pressure, and tried to push an antidepressant on me for my adhd, even though he insisted that he couldn't treat that without me seeing a psychiatrist first since they didn't have my medical records (weird, I remember going out of my way to get this for them). So you can't give me the medication I've taken basically my whole life, but you're more than willing to give me an SSRI? He left the room to order a test before I could object or mention my mole. I left the room too and told them I was done with the appointment. Long story short, this place and the people that work here don't want to help you. They just want to push antidepressants on everyone that comes in. So if you want an antidepressant, this is your place, but if you're looking for genuine medical care, just move on now before you waste your time, too. Doctors like this should be ashamed of themselves. read more

Stay far away from this place. There are multiple issues with this place; took forever to see me with an appointment, very dirty place, and unprofessional workers. I needed to come in with two very simple questions and had an appointment. Not sure why it would take 50 minutes to see me. read more

I want to the thank the staff at the Alma School and Elliot location, Chandler; Crystal McElroy:FNP, Brittany: M.A, and Corinna: Receptionist. Although they work with limited staff, they have been consistently patient, kind, knowledgeable and helpful. Thank you Crystal, Brittany and Corinna. Jacque read more

315 appointment I set ahead of time. Arrived 15 minuets early. 2 shots for my son he needed for school. 2 hours later and still waiting. No communication or compassion here. Stay away. read more

Do yourself a favor and do not come here. Incompetent Doctors. There are much better urgent care facilities in the area. And if this is your primary care provider, it's a total JOKE. Don't waste your time or money. read more

My doctor now has to be the WORST doctors office. You will wait 2 hours to be seen then another 2 hours waiting in the room. I went with a 104.7 temp sick as ever. I waited for 3 hours to be seen. After 3 hours I asked the nurse and she said " we were gonna send you to the ER but we decided not to" WHAT????? So you just leave me in here to die! I've been feeling sick for a few days and someone said to go to Banner on alma school. Best choice I've ever made. They really cared if I was ok. I was only there for 45 mins. I will never go to my doctor now again. read more

Because I was sick, needed surgery recovery and to process my thoughts regarding my experience with my doctor now it's taken me a few months to write this review. Approximately 4 1/2 months ago I went to my Dr. Now clinic in Chandler. I had just been to the emergency room and I needed some specialist referrals & a MRI ASAP based on the emergency room findings. I brought with me the ER paperwork & and recommendations. I explained this to the nurse that first brought me back to a room, stating please look at this paperwork I am supposed to get some referrals and I need a MRI. Nurse refused the paperwork saying that they could look up the information in their "system". Dr Roy Montgomery came in I explained what happened and that I was extremely concerned & needed a referral and to get the MRI. Again he did not want to see my paperwork from the hospital. The nurse stated they would get the needed referrals to me on an urgent status. I did get the referrals for the MRI very quickly. MRI indicated that I had kidney cancer. However I waited WEEKS for the referral to see the specialists! When I called My Dr. now, apparently the doctor refused to mark my referral quest as urgent. Refused Finally I get the referral & was able to schedule an appointment with a urologist and surgery to remove my kidney. Dr. Roy Montgomery at My Dr Now refused to authorize the surgery until I came in to see him again. All my pre surgery procedures had been done & I saw no point to an unnecessary office visit! So although at this point I was feeling very sick I made another trip to my Dr. now. Dr. Roy Montgomery insisted I needed a EKG before he would authorize the surgery!! He also actually questioned if I really had cancer & needed to have my kidney removed!! Keep in mind he refused to look at the original hospital documents when I was in to see him the first time. Apparently he didn't read the MRI or urologist notes either but he will insist I need another EKG? So I get the EKG and of course everything is fine, I'd already had an EKG when in the ER and it was fine then too. I'm still disgusted at the HORRIBLE level of care I received by the Dr and My Dr Now. What drove this level of negligence I can only assume it was arrogance and him wanting control!! I Needed to see a specialist and to see them ASAP as my insurance dictates I have to get referrals. There is no sense of urgency or caring or taking a couple minutes to read the documents supplied. It should not have taken a FULL MONTH to schedule the surgery. Horrible :( read more

STAY CLEAR of this place! You have been warned. There is an rude, condescending PA there who will look at you like you are wasting her time. I went in because I was having a severe anxiety attack and my regular dr was closed. I have a 20+ year history of anxiety and at the time this was combined with depression. This overweight, blonde PA walked in like I had just bothered her on her coffee break... I was already in tears and she just stood there like "what do you want me to do?" I asked for something to relax me, as well as to be put on an antidepressant... I was treated like a pill seeking, drug addict. She really did not want to help me with anything and told me I needed to find a psychiatrist...I was then told she would write a prescription for 10 tabs of Alprozolam (Xanax) at a mg that wouldn't sedate a baby...and a referral to a psychiatrist (thanks but no thanks for your worthless referral and compassion)... I left there in tears! I wanted so bad to demand my copayment back!! Later on I went to a different urgent care PA (Expresscare) who put me on Sertaline with no problem and I am 100% better and I wasn't looked at like a nut job. Today a client of mine told me of her horrible experience there as well and said the same PA accused her of being a pill seeker, druggie!! This place does not care about you or your illness, nor your pain. They are the prescription police and you will be judged!! Do yourself a favor and find somewhere else that actually cares about you! read more

I made an appointment for a specific reason and they assured me that they would be able to handle the situation. The Dr, PA, NP what ever she was and I don't know her name because she never introduced herself. She saw me for less than a minute and said I needed a referral to a specialist and after seeing the specialist she then would be able to write the prescription on a monthly basis from then on without a problem. Basically I had to go to the office today with my son so they could get paid for today's office visit and if I choose to return to get paid for another office visit. They are pathetic. I'm definitely finding a competent drs office read more

I had a life changing event that occur that required me to relocate to the Phoenix area. I was running low on my prescriptions and I didn't have any health insurance. I called MY DR NOW and found that their cash pay patient prices was very affordable. I made an appointment for the next day. When I arrived the clinician at the front desk was very friendly and helpful. I filled out a little paperwork and was escorted to an exam room in no time. The Dr. meet with me and we went over my health history and current issues. He was very interested in my wellbeing. MY DR NOW was able to send an electronic prescription to my preferred pharmacy and I was able to pick up my prescriptions the next day. Hopefully I will not need to see a Dr. again anytime soon. But if I do I know where I can go to get excellent and affordable care. read more

I went in for a PPD. I didn't have an appointment so I waited a while before I was seen which is understandable. I was advised to return no later than 72 hours for a reading then told I missed the window of 48 hours which was wrong. They recommended I get immunizations hep B, mmr etc even though I had them as a child then tried to charge me for it. I declined them later to find out my insurance covers it even though I didn't need them. I do get a tdap and they weren't able to give me a form stating I received it. The office is just unorganized. I will not return. read more

Had to go visit this place for an injury I had to my eye. Turns out I scratched my cornea (OUCH!) and I was absolutely miserable. This place was fantastic! They girl at the counter was very helpful, knew I was in a lot of pain and helped with all the paperwork and such. I was seen by the doctor almost immediately. Dr. Emil Slovak was just awesome! SUper friendly and kind and gentle. And the nurses were superb too. In and out in less than an hour. And VERY affordable! Thank you guys so much! Highly recommend these guys! read more

Horrible wait times even with an appointment. The facility is nasty and falling apart and the staff all have that "I'm better than you" attitude while simultaneously obviously hating their lives. I honestly do not understand how it's remained open for so long. read more

Sitting here again and it's already been 1 hr and that's with an appointment. Love Dr.Irons but we need monthly meds and they make us come monthly when other Dr's give 3 months at a time. ..this place is the worst. ...huge waste of time, although it's conveniently located I'll be looking for a new Dr. read more

This place is an absolute joke! Do not waist your money, Nobody ever seems to know whats going on and they always seem so confused, god forbid you get a real Dr. to tell you information or let you know results of X-rays, CT scans Etc. I would only suggest going here if you have a cold or something very minor. read more

I love Dr Pragit and went there only because of her, but I will not be back due to the incompetence of the office staff. I waited over a month to get a required referral to see a dermatologist, only to show up for the appointment and find out the referral had been made to a different doctor. I even gave them 3 chances to get it right, it never happened. I will be going to a different doctor from now on. I hope Dr Pragit will move to another clinic. The name should be "My doctor NO" read more

HORRIBLE AWFUL PLACE THAT SHOULD CLOSE DOWN!!! I have been many times since there my PCP and every single time they get worse.... I really need to take the time to dump them and find a new PCP! I always seem to wait forever more than 2 hours for the simplest requests, and every time I get stuck with the old man that needed to retire ages ago....named Dr. IRONS!!! He is very rude, and has no compassion and just makes you feel like dirt!!! You would think you should leave the DRs office feeling good and taken care of. But they way they treat you I cry leaving there offices almost every time on how I was treated!!! This is my last time here and want to really purse actions against this place cause all of them shouldn't be in the medical field working with others!!! There not even worth a star!!! read more

We walked in and the receptionist was very negative, rude, and unprofessional. We waited 3 hours to be seen by the doctor for him to turn my brother away, who is a stage 4 cancer patient that was in need of an emergency pill refill. The doctor was rude, uncompassionate and unwilling to help. I will never go back to any md now location. read more

This place is ok. The Dr. Pagit is awful I went in because I had a shot wound in my hand and she didn't even touch my hand or look at my hand or anything it was a worst experience ever experienced in my life the staff is pretty awful and rude I'm only going to say one good thing is that they have dr. Hooks He is awesome he's only reason why I keep going to that place he is honestly the best doctor I have seen and it's just sad that he has to work for such an awful company with awful workers. read more

Tied to get a refill on meds. Told I would have to come in even though I was just there two weeks ago. Still waiting after an hour. Time to look for a new dr. read more

First the doctor never let me finish explaining my injury. Cut me off mid sentence multiple times. I felt like an inconvience instead of a patient. As a health care clinic they have no clue what their are doing. While sitting in the exam room I could hear the nurses making rude comments on my appearance and medical condition. I was insulted not only by their patient interaction but, their lack of medical practice. If you are in need of medical care DO NOT go to My Dr Now seek real physicians who can provide you with the proper care. These people should not be allowed to practice medical care. read more

Absolutely terrible. Been going here for a year due to my limited choices through insurance plan. If I had a choice I'd be gone! Most of the NP's and PA's are ruuuuuuude, condescending and short with you. The only one I will deal with is Crystal she is very sweet and exceptional bedside manners. If it wasn't for her I would not go here. They always screw up calling in meds too, sent to wrong pharmacy, took 6 hours to send to pharmacy, ect. read more

The worst group of doctors ever. Only one actual physician working part time is on duty. Its ridiculous. Waits are long even if you have an appointment. Don't waste your time here. They treat staff horribly and make you come in every 30 days for a 5 minute appointment so you can get a prescription refill. You wait 2 hours, see someone for 5 minutes, and they bill your insurance company. Its a joke read more

This place is a total waste of time every time you come in they find another reason to come up with some ridiculous new bill. Nothing but a bunch of money grubbers. read more

The business manager (Carla) is a real witch! I have been going here for nearly 6 months working on high blood pressure and high blood sugar. At my last visit the doctor gave me a refill on all my expiring prescriptions...except he forgot one. Now I have to pay another $99 for a visit to get that prescription refilled. Their policy is not to renew prescriptions unless they get an office visit out of you - even though they already got one. Now my blood sugar is all messed up and this witch refuses to even contact the doctor and ask him about it! Run for your life! They are only in this for you money and couldn't care less about your health. read more

So this place is great if you want to get pills for all sorts of problems. When it comes down to being a doctor, they are the worst. Miss diagnosed 3 times and let alone the prices for all their treatments. On top of that, they charge for paperwork that needs to be filled out for employer's when you get sick. Over all, my doctor now. Is not a doctor at all!!!!!! read more

So far the front desk girl (blonde) has been incredibly rude!!!!! Unprofessional and unpleasant. Good thing we have been to another location or I'd never return. I work in the medical field and if I or anyone else I work with treated patients this way at first, they'd be fired!!!! Stay tuned for how the rest goes. read more

Don't go here to this location the so called 2 docs here need to go back to school because they are shit.l come in for a back problem 2 times 1st time doc says what are you doing here l don't know what to do?Sol ask the dip shit if he can give me lidocane gel for my back and he says no and l said ins. Won't cover the patches and he still didn't care saying l don't want u splashing the gel all over you might o.d.what a dick so he was no help at all and lm sure he charged my ins.a couple of hundred dollars for his lame excuse for a doc.l came back 3 weeks later for same thing referrals and a check up for my ins. Co. She says we don't do that it takes to long call your ins co.So she says let's check your kidneys takes a blood test just to show she did something to rip the ins co. l waited a week for referrals nobody called so l call them and the dept.said we hv nothing on this, call tommorow.Next day l have a message on my phone that l have to come back in to see a doc.omg what a money pit they are.this office is the worst place l have ever been in my life and lm 61.Only thing nice l have to say is the nurses and front desk people l would give a 5 star they should teach there ass docs.some manners with the patient there suppose to help me not act like asses l pay for your service and you don't help one bit.Also it's funny l looked at other yelp reviews about them and lm not the only pissed Person l guess they just suck at all there offices from other post. read more

Been to my doctor now four times this month. Everyone from the med assistants to the doctors are great and very professional loved all my visits here 5/5 read more

Sometimes the wait time is long but the staff is very warm and friendly. I really like my doctor.

I had an appointment to aquire a doctors referral of a doctor for surgery. I was told that it would take 2 to 3 days maybe a week to get the referral. I called back after a 10 days and was told it would take another week. Im in constant pain. All they have to do is call another Doctors office for me. Their offices are cheesy with a warehouse cheap feel to them. You can hear everybody's conversation in every room. read more

Great service! Loving having a urgent care so close! Great care and expedient service. Will be coming back for all my urgent care needs

They don't respect your time at all .. that all I can say for now and especially Dr. Williams Vaughn very poor time management. no customer service and humanity at all. save you time and money and find someone more helpful and care. .. read more

I am someone who is hard to impress. It is not because I look for faults or have a negative outlook on life. It's simply because I'm stubborn and stubborn people tend to have a hard time letting go of their first impression. When I first walked into the place it was clean and bright but it felt much more like and urgent care than a doctors office. I thought I was ready for a turn and burn experience. At least I knew what I needed refill-wise (my previously doctors office closed). Lots of paperwork to complete each and every time I came in *sigh*. Sometimes there is a very long wait *sigh*. Then I met Dr. Williams-Vaughn. Before prescribing me anything she asked what other meds have been tried instead. She gave me some ideas on things that could help me further. I was skeptical about certain types of drugs. I thanked her and really appreciated her looking at all my problems-not just the one I was going to get a refill for. I left with a feeling of actually being cared for. Then I had a issue pop up. I forgot to request a medication I needed. The doctors information was so eye opening that I had forgotten. When I got home I called Becca, at the front desk. She was wonderful in getting this issue resolved for me. I was floored at this type of service. I hope management knows how hard these 2 ladies work. And the solutions that Dr. Williams-Vaughn suggested? She nailed it. The qualify of my life has improved dramatically. read more

Walk Ins take an average of 3 hours. Every time I come there is always only 1 provider working. My sister went to an urgent care at the same time I came her and she finished 2 hours before. We both went in for the same acute illness. If you make an appointment then you wait an average of an hour or so. Still long. No apologies. And 3 hours to just see an NP who is the only provider. How is that possible! You can't offer appointments and walk in visits with just 1 provider. Dr. Irons is my regular PCP and he is great but the wait time here is just not worth walk in visits. read more

Dr Pragit has been my practitioner for nine years now, I follow her wherever she goes!!! Now she's at the wonderful My Dr. Now, Open 24 hours, walk-ins available, just a wonderfull Family practice. Staff is always friendly and very patient, and I always receive quick and efficient service. I highly recommend my Dr Now. read more

The place from the outside looks like a closed warehouse, even cab drivers have trouble finding it lately. The doctors are not understanding, nor caring, they question everything and recently take a urine sample each time you go which can be on a monthly basis. That's a bit much for a medication you take for years as an established patient and is not an Opioid.The bill shows: 'Testing for presence of drugs.' read more

I just walked in and was greeted by a cold hearted woman. When I'm bringing my daughter in to be seen, I would appreciate someone greeting us with concern and the openness to help. We walked right back out. No thank you! Nobody deserves to be treated the way they do. read more

Last evening as my hubby & I were watching a movie, our 1- year old cat that we've had since he was a kitten, was lying on his back next to me & I was petting him. Something on the TV spooked him, & as he freaked out, he ripped my inner forearm quite badly. It was bleeding profusely. I ran to the bathroom & cleansed the wounds immediately with antibiotic soap & water...6-7 times. My hubby rushed me to My Dr Now. The 'Nurse' got some sterile pads & tape & covered the wound temporarily. He was very kind & handled his job well. Then we were led to an exam room. We waited & waited & waited. I had to use the bathroom, so I left the exam room & saw the Dr. standing behind the counter typing into a computer or laptop. When I returned from the bathroom, he was still doing the same. I went back into the exam room & waited. I couldn't believe he wasn't coming in to examine me, so I opened the door to see the Dr. still typing away & asked him how long it would be as I had 'an animal wound' that I felt needed to be looked at right away & felt was a much higher priority than paperwork!! He yelled at me saying that he had a patient with chest pains. Well, maybe 20 minutes ago!!! Meanwhile, I have an animal wound & have come to an Urgent Care facility to get URGENT CARE!!! (It was between 45 minutes & an hour before my wound was examined by the Dr.) My hubby & I were very concerned as a friend of ours nearly lost her daughter-in-law from a wound from her cat of 11 years. She was in ICU for 3 days, & it was touch & go!!! Animal wounds can be quite serious, & this Dr. should have, AT MINIMUM, come into our exam room & at least looked over my wound before doing his paperwork from the last patient!!! He was condescending, rude & very unprofessional toward us as he was obviously very put out at my audacity to call him on not seeing to my animal wound in a timely fashion. When he finally did examine me, he left the room & obviously went to his computer to do some research as when he came back, he was far nicer & explained the multiple possibilities/ dangers of a cat wound & what we should watch for...that he appeared obviously unaware of prior to leaving the exam room! He should be educated & trained in animal wounds if he's going to be the ONLY PHYSICIAN at an Urgent Care facility. And, he should be educated, trained, professional & intelligent enough to know that an animal wound should take precedence over paperwork!!!! Where do they find these people??? I actually give this place less than Zero stars! BEWARE!!! read more