The group classes are excellent, Nicole's classes on Tuesday's at 7:15pm and Thursday's at 6:15pm…read more Gail's classes on Monday's at 6:15pm are my favorite Staff is friendly and people don't seem to judge you if you are a beginner

YIKES. I never thought I would have to write this review especially since this gym was such a…read morestarter for me, but the unprofessionalism coming from fitness trainers nd workers is fucking crazy! Mainly all the guy fitness trainers , hit on girls like fucking crazy. I had a situation with a fitness trainer that worked here , bro drunk texted me late at night, & started hitting on me & just made everything worse. Not a single apology, nothing. It kinda sucks too, because I asked if I can get help reimbursing my fitness sessions since I had 11 sessions left & they coast $34 each , that in total is $374 dollars I have lost to this company & the only reason I'm not going to this company anymore is because the company itself ruined it for me. They told me they don't do refunds. Isn't that funny ? I lose a lot of my money & the gym that started everything for me. I never once had gym anxiety here, but after the weird situation from the fitness trainer , that completely changed. I don't ever want to write these types of review, but this had caused so much chaos & I lost hella money to a company that doesn't even keep shit professional nor care about their customers experience.

Such a great place to sweat and grind. One of my favorite…read morethings about the energy lab, is the our myzone stats always displayed on TVs so we can see, live, our heart rate and zones. Favorite fort feature is the infrared panels hovering over us as we do our practice.

Love love love the atmosphere and all people there they are so welcoming and supportive Love all…read moreclasses ive taken so far highly recommend..

Truly a wonderful gym filled with even more wonderful people. Every trainer, staff member, and…read morefellow gym-goer here is top tier. As someone who has competed in powerlifting and strongly believes in the Loma Linda lifestyle philosophy, this place the perfect fit. The Life Fitness and Hammer Strength equipment are also excellent and incredibly well maintained. I've lifted at dozens, if not well over a hundred gyms throughout my life, and yet this gym holds such a warm and special place in my heart. Ignore the negative reviews; in my experience, many come from people who never truly integrated into the community that makes this place so unique. I'm leaving soon for the next stage of my medical training, and I'd be lying if I said I won't deeply miss this place. Thank you, Vim + Vigor, for giving me some of the best friendships of my life and for being a community that continually pushed me to become better every single day.

I came in tonight to take advantage of the 3-day free trial and was honestly really excited to…read morecheck this gym out since I just moved to the area. In my confirmation email, the only instruction was to bring my ID, which I reasonably assumed was for identity verification or account setup. However, when I arrived, the front desk associate (Viviana) asked about the address on my ID and, after I explained that I had just moved, told me I would need to go to a different location based on the address listed. I want to be clear--I completely understand if there is a policy requiring proof of local residency for a free trial. That's not the issue. The issue is that this requirement was not communicated beforehand, and more importantly, the way it was handled in person was extremely unprofessional. Viviana had a noticeably dismissive and unfriendly attitude from the start. When I tried to clarify my situation, she spoke over me and did not make any effort to provide clear or respectful communication. After going back and forth, she eventually offered to check with a manager. I agreed and asked her to do so, and when she returned, she said I could work out for the day--but the delivery still felt cold and unwelcoming. I also requested a tour, which she provided very briefly and with minimal effort. She pointed vaguely at different areas without explanation, and I ultimately had to walk the facility on my own to understand what was available. It's unfortunate because the gym itself is great and the other staff members I encountered were kind and welcoming. I still plan on joining because of the location and amenities, but this experience nearly cost you a new member. As a business owner with over 10 years in customer service, I know how much front desk interactions matter--they set the tone for the entire brand. I hope this feedback is taken seriously, because the service I received from Viviana does not reflect the quality of the facility.

Taliah's customer service was phenomenal from the moment I walked in the door (as a plus one). And…read moreI DO NOT play about customer service. She was not only beautiful outside but inside as well! She was personable, professional, compassionate, informative and really nice! Unfortunately I live in Ontario and plan to join the gym out there but had I lived in Redlands, I would definitely join this gym. Thanks Taliah!!

Beware what you sign and get everything in writing. Do not trust anything verbal with this gym…read more We got stuck in a recurring training membership when all we needed was a single introductory session to get started. It's very hard to cancel and you may be on the hook for a hefty cancellation fee.

Debating which gym I should choose. The one in my local area is being overcrowded and not staffed…read moreproperly so I went to go visit the 24 hour fitness in Redlands and spoke to Kendall who helped me so much with her candor and understanding of how to operate a gym all by herself along with Fabian, who came later and helped walk me around the gym to see what machines were in comparison of the other gyms that I had in mind. Chukwudi C followed with a text to let me know about more membership opportunities, and to have a great weekend the way that this gym operates his professional and continues to stay true to their name.

The new check-in process is problematic and staff just harasses members who pay good money to bring…read moreguests with them. Both the white guy and new black guy working today were extremely rude and unhelpful when the gate wasn't working properly. Also, they never clean the sauna and steam room floors and it's disgusting. Going downhill.

I love this gym! Open 24 hours a day and Manager Stephanie and her staff keep the facility and…read moreequipment in immaculate condition. It's rarely overcrowded and the people who work out there are there to work out and not sit on the machines staring at their phones!

(1 star) Member…read moresince 2017--this gym has gone way downhill. It used to be clean and well-run under Art, but now it's filthy, poorly maintained, and feels completely neglected. Trash is always overflowing, bathrooms smell and are often out of order, and there's rarely any staff available. When someone is in the office, the door is closed and they're not helping anyone. Very disappointing. Needs serious attention.

Love the teachers and classes definitely recommend tues 7pm and mon 5:45 classes ans sauna is a…read morebonus

Signed up for a 3 day pass just wanted to do a workout while I have a friend and relative visiting…read more Wanted to give the whole run down and sell me a membership mentioned I just wanted to work out not interested just wanted to check it out. Bc of that my 3 day pass I signed up for bc I don't want to listen to his pitch he just said ok you can have a day pass. And that is why I wouldn't just sign up bc your service sucks along w your gym. You just want to waste peoples time. This is the Hispanic guy w tattoos on his head have better service or find a different job.

I've been coming to the YMCA consistently since my son was about six months old, he's four now! I…read morefirst joined because my friends told me about the two hours of free childcare included with membership, and as a new mom, that sounded amazing. At the time, our income was low, but the Y offered scholarships, which made it possible for us to join. We received a 50% scholarship, and it truly was a blessing. It gave me time to work out, take classes, and just have a little "me time" while my baby was safe and cared for. Now that my son is in preschool, I have the flexibility to come at any time, and I love that freedom. The childcare hours used to be limited to mornings (around 8 to 12) and a bit in the afternoon (around 3:30), but now I just come whenever I can. I usually do my own workouts since the group class times don't always fit my schedule, but there's such a great variety, swimming, tap, pilates, fusion, and so much more. Another thing I love is the sense of community. I often see friends from church here, and it feels like an extension of that family atmosphere. The staff is generally friendly, though a few could be a bit more personable, but overall, they're helpful and kind. For the value, variety, and community, the YMCA has been such a big part of my life these past few years. I'm so grateful for it, and I can honestly say, I love the Y!

Redlands family YMCA is way bigger than any of the other IE locations…read more It's got a lot of newer equipment that the other locations don't have. It's a great facility for kids as they have a lot of classes. It has a large workout area but I hate the setup. All the machines are so colse together that a bunch of them are facing each from across. I like my space and it feels so cramped. That we don't come here anymore.

This gym exceeded my hopes and expectations. I joined because I needed an attitude adjustment, with…read morehopes of getting healthier and strong. Well, the staff and other members have done that and more. The coaches are "ALWAYS" there to help, explain, encourage and boost you and your progress and work out. If you want a smaller gym, with one on one training, coaching and good people around you, you have found that gym. Join! You will not be disappointed.

This place gives such fun workouts. The Saturday Booty Bootcamp is an absolute beast. I couldn't…read morewalk without feeling it for days after. Even though it's a difficult workout, the coaching team always makes the vibe fun and keeps me wanting to go back.

Personal Positive…read more Flexible Down to earth My experience with Michael was a 10/10. I have a very hectic schedule where I had to squeeze in trainings where ever I could. Michael made it work. He flipped, moved around, and added times that worked for my schedule. Working one on one helped me build trust and confidence in my workouts. From the beginning I told Michael that I did not want a trainer forever, I wanted someone to set up me for success to do workouts on my own. He did just that. I would highly recommend Michael for someone who is unsure, less confident, busy schedule to work with Micheal

Been working with Veronica for almost 2 years now, and it's been a complete game changer for my…read morefitness journey. I've worked with many trainers over the years, and this has by far been the best experience I've had with a personal trainer. Not only has she helping me reach my fitness goals, but she continuously helps me become a better version of myself. Even with early morning sessions she always has a great attitude and is ready to help you have a productive session! She truly listens to my needs and is incredibly knowledgeable and has great expertise in powerlifting. As a person with a physical disability, I really appreciated that she never shied away from training me or treated me differently. Instead, she took the time to figure out how to modify certain workouts while still helping me accomplish the goals we set together. I also love the private gym atmosphere. I never have to worry about it being overcrowded and not getting everything we have planned for our session, huge plus it's always clean, and everyone is very welcoming. I would highly recommend this gym to anyone, no matter your fitness level or goals. You'll find a welcoming environment, knowledgeable coaching, and a trainer who truly cares about helping you succeed and become the best version of yourself.