Great place for kids! Staff is very welcoming and friendly and made all my kids feel comfortable…read moreand safe. Highly recommend!

Love this place! My 5 year old was so nervous and scared to visit the dentist but the staff here is…read moreso kind and welcoming. The office is very clean and kid-friendly. The dentist was very patient, gentle, and explained everything very well. Looking forward to our next appointment!

I always dreaded going to to dentist before but now that I see Dr Lam's office I don't mind at all…read more The staff is so accommodating and people friendly. I truly appreciate the gentle approach that hygienist use with me. Dr Lam has been nothing but kind to me every time I see her. I guess you can consider me a shy patient but her office makes me feel comfortable.

I went to see Dr. Kelly Lam, DDS my regular dentist for my checkup. I'm always so relaxed when I…read moresee her, my husband also sees her. she has our Dentist for 20 yrs! I'm always telling my friends and family to go see her! Kelly Lam and her technical staff are Excellent and you are treated Very Well when you see them!

Never again. We were originally quoted around $2,037 to get our son's teeth done, but when we…read morearrived, the receptionist and billing staff already made us feel unwelcome. Our appointment was pushed back 30 minutes because the previous one ran long, and the procedure ended up taking nearly four hours. Partway through, they mentioned there were "some changes" during the procedure, but they never told us there would be a price increase. After everything was done, we were suddenly told the total was $3,400 -- with no prior notice. This place is unprofessional and money-driven. I would not recommend anyone come here. Save yourself the stress and go somewhere else.

I will never take my son here again…read more I've been bringing my son to this office for about two years, and unfortunately the experience has consistently been uncomfortable. The front desk staff has never been very welcoming, and there is always an odd, unprofessional vibe. Important information is rarely communicated ahead of time -- I've always had to call on my own to figure out prerequisites before appointments. My son has previously had negative reactions to laughing gas, becoming more fidgety rather than calm. I clearly expressed this concern before his appointment. Despite this, they attempted to proceed, were unable to complete any dental work due to his reaction, and then still charged me $100 for the laughing gas -- stating they "reduced" it from $180 as if they were doing me a favor. No work was done. They explained that they are not responsible for "behavioral issues" and that there is a 15-minute cutoff, after which they still charge even if treatment cannot be completed. This policy was never disclosed to me beforehand. I find it unacceptable to be charged when no services were provided, especially without transparent communication. If you come here, be aware that policies are not clearly explained, preparation is lacking, and you may be charged regardless of the outcome. Between the poor communication, unexpected charges, and overall attitude, I will be finding a new dentist for my son.

Love it! This is probably the only clinic where we've never had any issues…read more The staff is very friendly, and my kid is always happy to go there -- no fear, no anxiety, no worry about getting hurt. As a parent, that peace of mind means everything. The care quality is good.

Visited this office as a prospective new patient for my daughter after recently moving to the area…read more Unfortunately, the professionalism and customer service at the front desk from LUCY were extremely poor & embarrassing to have such someone as the face of the establishment greeting your potential patients or worse of all you're returning regulars yikes The employee working the front desk did not greet or properly assist upon arrival and remained seated throughout the interaction! while requesting documents from across the office she sat in her little rolling chair. The entire time made me walk every single card and document to her mind. You the chair that she's sitting in is all the way in the back she's not even walking up to the counter to greet or take paperwork or cards from people she's sitting there on her phone making people walk up to her disgusting, these are the type of people you guys hire to be the face of your business? Yikes . When asked about insurance verification alternatives, no effort was made to provide assistance or solutions. The interaction became further concerning when I briefly took a photo of publicly displayed flyers on the front counter and was immediately met with yelling and aggressive communication from staff. What is going on in this establishment that they are so afraid of cameras recording or anything that has to do with taking a photo inside the establish? That itself is raising red flags. They needs to come inspect this place. First impressions are important, especially in a pediatric healthcare environment. Based on this experience, I will be seeking care elsewhere.

Been bringing both of my kids for over 4 years... they are the best! staff and doctor are very…read morefriendly and welcoming. Office staff is always helpful and accommodating. Lupe and Jackie assisted my kids today, and they made my kids feel safe and comfortable during the visit.

Love the way they treat the kids and they always have a good vibe. The customer service is always…read morevery attentive and nice.

Amazing establishment with outstanding customer service, employees and Dr. I brought my oldest…read moredaughter Bianca here by a referral and loved it. They make my daughter feel comfortable and they were very informative of the process of her braces, so good I have now started my youngest daughter Sophia on her braces adventure!!! Definitely will always recommend this place to anyone that asks me about an orthodontist. Thank you ISmiles!!

Love coming in, it's always a breeze - quick and easy. TJ is always so fun and kind to talk to. He…read morealways makes us feel welcomed and comfortable.

I've been going here for about two years. she makes going to the dentist as fun as it can be. It is…read morethe dentist after all. I love Dr. Tran. She's nice and pleasant, making going to the dentist easy. She makes it as fun as it can be. It is the dentist after all. I would see the only approve Mensch I'd like to see. Is there not as fast as I'd like appointments take a while.

I wanted to give this dentistry zero review!!!…read more Here is the story! I made a loan for a one-tooth implant starting from 10/26/2021. An assistant manager kind of woman at the front desk showed me the one-implant original price ($6,658.00), but she gave me the final total cost of the loan $5,811.20 because she said in-house dentistry discount. She made me an electrical sign for the original price of $ 6,658.00. And later she made me sign again for $ 5,811.20. At that time, she told me to rest assured that this price difference would change on the system. And she said the total bill was $ 5,811.20. After that, I received my first bill from the Smile Generation that this dentistry has. The invoice showed the original price of $ 6,658.00 instead of $ 5,811.20. I visited the dentist's office and told her about it. And she promised me a refund of $846.80 ($6,658.00-$5,811.20) A few days later, when I logged in to my Smile Generation account, I was able to confirm the refund, but the refund amount was -$ 651.25 instead of the full difference of -$ 846.80. I again visited the dentist 3 times and complained about it. Every time I visited, she promised to refund the difference of -$195.55 ($ 846.80-$651.25). However, I couldn't confirm the refund after a month, so I visited the dentist again. She again said she would refund it. But nothing happened. I went to the dentist at least 5 to 6 times and made a complaint. This was wasting my time. It was already 3 months passed. Never refund. In the end, I talked to the office manager on 1/26/2022. He confirmed the final difference of $195.55 in the system in front of me and my wife. He promised he would process the refund.  but he said it would take a month. (I doubt why it took so long. It's impossible.) because the first refund ($651.25) I could confirm was just a few days... but he said a month. I tolerated and agreed with what he said. I waited and waited. However, even after a month of 2/26/2022, the refund of $ 195.55 had not been confirmed yet. It was already 4 months passed. I decided to contact the Dental Board of California.  Thomas Trevor is the main dentist and CEO of dentistry. He has the responsibility.  I emailed him directly. I told him that I assumed that his staff (manager and the assistant kind of woman are cheating patients like this and they use the difference of the amount for their own money) I contacted lawyers and they gave me several advice. I also decided to give a bad rate about this dentistry.  This is CEO's management issue. He needs to control his office manager and his assistant. They are very fishy. They are not sincere. I emailed this dentist 3 times but never replied. Very irresponsible after all... My last day of the dental appointment was 2/12/2022.  At the time, money -$195.55 was not refunded. The Dental Board of CA (DBC) emailed me back and care about this matter. They mailed me in the middle of March 2022. Waited and waited... I finally confirmed -$195.55 in my smile generation account on 4/1/2022. It took more than 5 months. What is this!!! I am sure that they never refunded me if I did not contact DBC. Also, I asked for my teeth cleaned. They showed me the total price of $1381.00 with so many service items. It's so expensive just asking for only regular cleaning. I didn't need to have such a deep cleaning. I asked the fishy manager that I just wanted to do the regular teeth cleaning. Then he said they wouldn't give me the cleaning. I needed to do a $1380.00 cleaning. I am sure this dentist, especially the tricky and swindler manager there... ripped patients off! Please be careful all!

Super nice and patient staff! No one really "likes" going to the dentist but coming here is a…read morebreeze and not a complete anxiety attack. Little small waiting room but they moved clients in and out pretty quick. They filled a couple cavities and cleaned my teeth at a very reasonable price. Took two trips to handle the cavities cause they were on separate sides so they recommended me come back to finish up so my mouth wasn't numb alllll day lol. They numbed just a enough, not like some dentists that over numb and it lingers most the day.. they do it perfect here where it's just enough and wears off pretty quick thereafter.

Extremely disappointed that dentist office called to cancel my tooth extraction because they did…read moreNOT have a particular tool. I took the day off from work. I've been in pain for nearly 3 months. They knew about my appointment since December! I was so upset. I asked if they can open on Saturday? I can't believe they don't prepare very well. Nope wouldn't open as a favor for their error!