Our favorite indoor playground in the valley! We have already gone through 2 stamp cards since…read morethey opened because that is how much the kids enjoy this place! Celebrated my daughter's birthday here and It was worth it. Art the owner made everything run so smoothly. The staff here are also so helpful and nice! The space is clean and they also provide socks for adults and kids. Lots of parking in the plaza. Highly recommend esp when its too hot to play outside in the valley.

This is a great indoor playground :-)…read more $27 entry fee per child (2 adults free). I love the fact that they provide socks for free (for kids and adults) if need be. For an indoor playground it is the cleanest around! We very much appreciate that! The girls at the front are nice. The playground has a really good amount of fun areas. Our (almost) 5 year old loves it! We do too! Bathrooms are clean. No touch soap, paper towels, and trash is also very nice! There are tables to sit and eat/drink if you want.

First visit and I was genuinely impressed! The size is just right -- not so big that you're…read moreconstantly chasing your toddler around, but spacious enough that kids have plenty to explore. I loved that you can see both sides of the play area from the seating section, which made it easy to keep an eye on my little one while still enjoying some time with friends. There are about 10 square tables in the middle, perfect for groups. Admission is $30 per child for 3 hours, which feels a bit steep, but each kid gets a free pair of branded non-slip socks -- a nice touch! Adult socks are available for $2 a pair if you need them. Everyone removes their shoes at the front gate and either goes barefoot or wears socks throughout. Shoes go in cubbies provided near the entrance. A huge bonus -- you're welcome to bring your own food and drinks (just keep them out of the actual play area). They also have a small fridge stocked with sodas and Capri Suns for $2 each, plus dry snacks and candy available for purchase if you need a quick bite. Worth noting they also have a small menu with pizza if you don't want to bring your own food, though I can't speak to the pricing or variety. The space was clean, cool, and air-conditioned, and not overly crowded. I noticed staff sanitizing tables and tidying the play areas throughout our visit, which I really appreciated. The one bathroom has two toilets and a double vanity, so it works well for families. My only suggestion would be to add corner bumpers to all the tables -- only every other one had them. Other than that and the price, it was a great experience. We'll definitely be back!

Very small play areas and the price you pay, does not match the equipment inside. Staff should be…read morereminded they are working in a kid's playground, greet customers and be more friendly. Would not recommend this place.

I was pleasantly surprised when I walked in. They really have everything you need to keep the kids…read morebusy. They have a ball pit, they have climbing toys, they have a trampoline and foam pit. They also have ride on toys like bikes and cars. What really grabbed my attention was the mini stores with the props inside. It's great for imaginative play. It was clean and there is seating for eating food and sitting. The lady working at the front was really sweet....so kudos to her.

Loving taking my son here! Very friendly staff, on one occasion the ac did not work it was very hot…read morebut they had some fans want much of a difference but they did discount 5$ for the inconvenience.

I've brought my kids here to play on my free time and they've had a blast. The owners are very…read morehelpful and kind. I met the family of the owners and after meeting them I've felt so much more comfortable brining my kids here. We threw a birthday party for my 5 year old and the pricing could not be beat especially with what they include. You definitely get your moneys worth here and your kids will be nice and sleepy on the way home so I highly recommend!

Love this indoor play place! It's clean and lots of cute activities for my two little ones. I also…read morelove that they let us bring in our own food and we can stay as long as we want! So glad to find this place so close to us!

My daughter still loves this place at 7 years old. We've been coming for the last few years as it's…read moreextremely close to our house. It's clean, well staffed, not too big or crowded so you can keep a close eye when you no longer want to act like a big kid. No complaints. I recommend you bring your kid here for a couple hours to get their wiggles out..

The worst playground we have ever been to in Los Angeles. If you want your children to be bullied…read morewhile the staff stands around doing absolutely nothing, you can bring them here. I have two children, and we visit different playgrounds all over Los Angeles every single week. We noticed this new playground and decided to try it for the first time today, August 9. It was a HUGE mistake. I was 100% disappointed, and my child left this place IN TEARS. We were there on August 9 starting around 11:00 AM, so management is more than welcome to check the security camera footage and see exactly what happened. Two boys, approximately 7-8 years old, were running around the entire playground bothering other children. They were kicking and pushing kids, making faces at them, calling them names, and refusing to let other children play with the toys while saying things like, "This is all mine." And what did the playground staff do about it? ABSOLUTELY NOTHING. They were completely indifferent to what was happening right in front of them. The parents of these children seemed equally unconcerned. What exactly is the point of having employees at a CHILDREN'S playground if they are going to stand there and ignore children being kicked, pushed, insulted, and bullied? This was our first visit, and it will absolutely be our LAST. We seriously regret wasting our time and money coming here just because we wanted to check out a new playground. Never again.

I had my niece and daughter's joint birthday party here and I cannot tell you how amazing the…read moreexperience was from start to finish. The staff when I got there was so kind, helpful and accommodating. They were so involved in the best ways throughout the party they catered to all of my needs. We changed things in our package a few times prior to the party and the owner met all of my needs even when I was last min on some adjustments! We had princess peach and I was so excited to see how girls sooo surprised with a real princess. The paper party was soooo worth it. I also loved that they played games for the adults to the whole facility was clean and perfect space for us. I would 10000% book another event here Im also an event coordinator and will be highly recommending here!

OMG WHAT IS THIS!? A club/rave for children!?…read more It's SO FUN. lol we just came from a birthday party here and my kid is already asking for his birthday here. Loud music, pizza, a real DJ, a play place, a trampoline area, slides, kids parkour area.... ARE YOU KIDDING ME?! Now I know why the price is so high hahaha I would say if you see the joy on these kid's faces, it's worth it! Hopefully we'll be back soon!!

Great place my kid loved it they got kareoke and on line games and really good prices they also…read morehave snacks all family fun come check it out

I just want to say the owner Noe was amazing. Me and my best friend arrived at 8:10pm and he closed…read moreat 9pm. He was kind enough to let us use the karaoke room for the full hour. Me and my best friend sang and had so much fun with the karaoke room. It's a great place to play for the kiddos as well. Plenty of games to play and it looks small from out side but it's actually pretty big on the inside. I don't think they sell food in there but there's a restaurant next door that way you can eat before or after. We will be back absolutely.

It's cute and clean but pricey for littles. When I called, I was told it was $15 (regular $25) for…read moreunder 1 but my daughter just turned 1 and isn't even walking yet so I asked if they would honor it as it's our first time, slow weekday hours, and not even sure how she'd like it or not. I asked the cashier if she could call management to inquire but refused. Also not great first impression as she didn't greet us and was busy chatting with "friends" and eating openly half the time I was there. This is also the first indoor playground that I've been to that doesn't require a signed liability waiver.

Great for kids birthday party ! Nice ! Clean ! Friendly staffyes I recommend ! Parents can enjoy…read morethem Self too

I truly love going to Ball N Bounce! The staff is absolutely amazing and everyone there is always…read moreso welcoming. I genuinely feel like this place is my second home. I have four children, one of whom has special needs, and I decided to plan her birthday there along with her twin. I was definitely skeptical at first because there were many different circumstances to consider, but the entire team made the process incredible for not just me, but my whole family. Negar took care of everything during the planning process. She helped answer all of my crazy questions and when I say all, I mean I easily had 500 of them! Not once did she sound frustrated or annoyed. Her patience, organization, and customer service were truly amazing. On the day of the party, we had the pleasure of working with Karine, Ferhat, and Leslie, and they were all fantastic. Their patience and kindness with the kids and families were beyond appreciated. Karine is incredible with children and also knows exactly how to handle parents and families. She immediately helped ease the stress and anxiety of a mom like me who had a lot on her mind. She was also great at delegating tasks and making sure everything ran smoothly. Leslie and Ferhat were equally amazing with the kids and families. Ferhat even helped us bring all the gifts to the car and moved around like the Energizer Bunny getting everything done so quickly! Ball N Bounce isn't just like a second home for me, they truly made the experience of throwing a birthday party for a child with special needs feel comfortable, joyful, and completely stress-free. I couldn't have done it without this incredible team. God bless all of you for everything you do. I highly recommend Ball N Bounce not only for their clean and fun play area, but also as an amazing place to host your child's birthday party!

This is a really nice indoor playground! It offers a lot of things that I have not seen at other…read moreindoor playgrounds, like swings and a little zipline-like thing. It was very very clean! No complaints about the equipment at all. My son loved the curly slide into the ball pit and the little building block area. The only thing I don't love is that the seating area/eating is behind a wall so you can't sit down and watch your kids at the same time. There were some kids doing things like climbing up the slides when other kids were trying to go down and no parent was in sight to help reel them in. There's also virtually no seating in the play area for adults. Myself and a few other parents were sitting on the floor. Also, it is kind of pricey. Entrance fee is comparable to other places ($25) and it is for an unlimited amount of time. However, I bought a small bag of chocolate mushrooms for my son to snack on and it was $3. This was the size of a snack bag you would get in like a Costco multipack. Party prices are some of the most expensive I have seen at an indoor play place. Highly recommend bringing in your own food and drink! The staff was nice and they did a decent job checking in and making sure kids weren't doing stuff that was unsafe. I do like that this place is a little off the beaten path. I will be back!

If you want to have a blast for a birthday party Kartpoia is the place to book that party…read more We did our daughters 8th birthday party at Kartopia and it truly is amazing. They have claw machines, bowling, arcade games, prizes and best part go carts. Even the Grandmas raced with the go carts. Amazing staff, clean and the best place to do a kids birthday where everyone truly enjoys the venue. Thank you Kartopia and entire staff for making my daughter's birthday unforgettable.

Not a pleasant experience, especially when you're trying to celebrate a 3-year-old's birthday…read more We called ahead and spoke to the owner Lucine, who told us the soft play area had a private party but the arcade and kart racing were open to the public. We called again when we were 30 minutes out to ask about height requirements. Our call was missed -- and they called us back, so they had our number. We drove from Simi Valley to Sherman Oaks to find the entire place shut down for a private event. When we arrived, Lucine informed us that the party had upgraded their package, which resulted in the entire venue being booked. They had time to make signs for the party but couldn't take two minutes to call us back and save us the trip. Or save my 3-year-old the disappointment. When I said I'd be sharing my experience, Lucine handed over free passes -- then asked if I'd still be leaving a review. That told me everything about the gesture. It wasn't an apology. It was damage control. We may give them another chance, but this visit was sloppy and unprofessional. Call ahead if you're planning a trip. And maybe call twice. Edit to add: I already noted in my original review that an attempt was made to remedy the situation -- bringing it up again here with a dollar figure attached feels more like a rebuttal than a genuine response. For accuracy, what was offered to my three children was two rides and an arcade card each. I'd also push back on the characterization that it was 'gladly accepted.' When you're walking out the door disappointed with three kids, accepting something in the moment isn't the same as feeling made whole. As for the 155 five-star reviews -- a business that opened in September with 155 Google reviews but only 21 on other platforms raises valid questions. That kind of gap doesn't happen organically. It happens when customers are specifically directed to one platform. An honest review is not an attack. I shared our experience so other families can make informed decisions, and I stand by every word of it.