My Pure Environment did an excellent job with mold remediation at an apartment. They were very professional, knowledgeable, and clearly explained each step of the process. The work was very detailed and thorough, making sure all affected areas were addressed. They provided pictures and videos throughout the work, completed air testing afterward, and patiently answered questions while keeping all parties informed. Their pricing was fair and transparent, and their communication and follow-up were excellent from start to finish. Highly recommend! read more

My Pure Environment - Hallway - Environmental Abatement Near Me - Santa Clara, California

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I had a mold issue from a kitchen leak and was super nervous about what mold remediation would involve. I pictured walls being torn apart! After reading all the great reviews for Ivan from My Pure Environment SF on Thumbtack, I decided to reach out. He got us scheduled the next day! Ivan's communication is top-notch. He told us exactly what to expect and how to prep before he arrived. He was punctual, friendly, and respectful of our home (even wore shoe covers). He inspected every accessible space: attic, crawl space, basement, and rooms, and gave us a same-day walkthrough of his findings and what could be done to fix the problem. What really impressed me was how thorough and transparent he was. We got all the inspection photos, a clear quote, and even brochures about their process that same day. During remediation, Ivan's team sent photo and video updates, which helped a ton. The whole job took around 4.5 hours for our 3,000 sq ft home, and when we came back, the air literally felt cleaner. Our post-remediation air samples came back clear too - total relief! If you're dealing with mold and want someone who's professional, communicative, and genuinely cares about doing the job right, call Ivan. Couldn't recommend him and My Pure Environment SF more! read more

Ivan is your go-to guy for mold sanitization. He is very efficient from the beginning of inspection, explaining the process, to completing the work. He responded to our communication efficiently and has a deep knowledge of sanitization work. We highly recommend him. read more

Our house experienced water leaks during the raining season so there are molds, unpleasant smell in the garage level. Ivan gave us detailed price quotes, explained our concerns, sent videos about what to prepare before the work started. During the fogging work, He and his team member gave our whole house a thorough dry fogging treatment. Right after that, two air samples were took and sent for lab testing. Also, we received tons of pictures and videos from him. I do recommend My Pure Environment if anyone need such a service. read more

As a medical professional who treats patients with mold illness and its myriad of manifestations (allergies, asthma, skin rashes, digestive issues, hormone imbalance and chronic fatigue to name a few) I've learned the most important intervention is to eliminate the source of exposure. Ivan was adept at identifying problem areas and underlying causes for them. He made useful suggestions and our handyman and contractor helped make it happen. I separately contracted a company to do mold testing to identify the degree and type of problem. Based on that testing we found a few more potential sources and ended up replacing windows and repairing the chimney flashing. The treatment offered by My Pure Environment is very effective at killing mold and helps reduce the likelihood of recurrence. It is still important to evaluate for underlying causes and in some cases a full remediation with removal of moldy drywall or floorboards is necessary prior to this treatment. Mold spores can contaminate fabrics, clothes, couches, carpets and when humidity rises they start to germinate. Most mold remediation companies do not adequately address the cross contamination. I've used various fogging agents in the past but none were as thorough and effective as this treatment. I've attached the pre and post treatment. The post was actually not as good as it should have been because the 6 large windows were replaced and there was a ton of outside contamination 3 days prior. read more

My Pure Environment - Pre treatment - Environmental Abatement Near Me - Santa Clara, California

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This company was hired to do fogging in an apartment with an ongoing mold issue. They completed the first fogging, but when I tested the air two days later, the mold levels were still extremely high. Aspergillus/Penicillium remained about twenty times above the acceptable threshold. There was only a small decrease, which may have been due to the affected drywall being removed earlier, not the fogging itself. Because of this, a second fogging was done. I haven't done a follow-up test yet, so I can't comment on whether the second treatment worked. I rarely write reviews, but one thing I found completely unacceptable was what I saw on my security camera footage. The workers stood on my white cushioned stools/chairs instead of using the ladder we had. Even though they were wearing protective boot covers, they were still walking in and out of the apartment and then stepping directly on my furniture. For a professional company, this is not something I would expect. Because of the limited effectiveness of the first fogging and the lack of care with my belongings, I'm giving two stars. read more

Ivan is fantastic. He helped me through a very stressful mold situation at my apartment. Ivan is knowledgeable and friendly. Great response time, he resonded the very next morning to my inquiry and came out within a day or two. He tested my air for mold through a legitimate laboratory and his expertise on remediation helped make the air in my apartment healthier! read more

My tenant complained about smell of mold, so we hired Ivan, Pure Environment to investigate the matter. At arrival, Ivan walked around the  property's surroundings, quickly pointed out a few potential moisture retention problems and gave suggestions for mold prevention. He also thoroughly looked inside the house, determining that the problem was small and tenant could stay there during his treatment. This is a much relief to us after we heard the news. Before Ivan came, we hired another mold inspection/ restoration company to check the moisture level in the bathroom. The person was dishonest as he used a moisture reader to test the bathroom floor after my tenant took a shower and stated excessive moisture level on the floor. The person offered $5000 just to take out all newly installed flooring for investigation. Luckily, Ivan came, we learned that the problem was not as big as the other company claimed, only a small area around the vanity's back wall needs treatment. His pricing is straight forward, everyhing is upfront, no hidden fees. read more

I want to add to my review. A man who called himself Steve, I saved the voicemail, said he was the owner of Alpure. Evidently it is a man named Jeff. Does he exist? Doubtful. I had no communication fromAlpure . Only my realtor Jeb Adams who brought Alpure to my home did. Jeb Adams didnt even take the time to check to see if Alpure was licensed. Nor did he care. read more

Hi I met Ivan through a referral for mold treatment. He was knowledgeable about existing mold situation, thorough and prompt in evaluation and providing tips for prevention and cure When it came to scheduling, He went out of his way to pull in dates for my dry fog treatment. He came in ahead of time and set up promptly and walked me through the process and worked hard to send me the step by step videos of the Dry fog treatment Looking forward to mold free home !! Thanks Ivan and my pure environment for a hassle free mold-prevention and remedy solution read more

I reached out because I was experiencing mold illness symptoms in a new apartment. ​They were kind enough to come out and do a free inspection' on short notice (which was just visual and after research I am just as qualified to do if not more so) However really they were just trying to sell me their expensive remediation treatment due to a poor fan in the bathroom. I later hired an actual qualified mold inspector and he quickly identified a source or water damage, actually tested via samples and wrote a proper report identifying the source of a black mold issue in a completely. I would recommend saving your money and hiring a proper team. These people were trying to leverage my symptoms and anxiety to feed their own pockets vs identify an actual solution to remedy the issue read more

Ivan is truly excellent. He is very knowledgeable, professional, caring and very responsible. He did a very detailed inspection, not only explaining the whole process very clearly, but also pointing out some potential areas of future concern. Ivan and his team did a very great job and I highly recommend My Pure Environment Ivan and his team read more

I had Ivan come to take care of a mold infestation in one of our rooms. He came prepared, was very knowledgeable and explained the whole process with the scientific rationale behind it. Ivan did a great job wrapping all the smoke detectors to prevent their activation by the treatment fog. Then I left the house and Ivan continued. I felt like I was in good hands for this process. I hope the mold will stay out from now on :) I highly recommend My Pure Environment for safe, non-toxic, efficient and effective mold removal! read more

My pure environment was awesome. We had terrible renters and my wife is immune deficient. I was very concerned for her health. Mateo from my pure environment did a great job. He was very knowledgeable and explained in detail about the system. We had them do the job and they were quick efficient and had a great price. I would highly recommend Mateo and the team for you needs. read more

I just want to preference this with how much I hate leaving negative reviews on small businesses. Like, I truly hate it. I'm making an exception because this company (specifically Ivan) is a sham. They were hired by my property management to do mold remediation on my apartment and we were guaranteed by Ivan that once the treatment was finished, we wouldn't have any further issues. I thought it was a reach as this is an entire building issue and mold will keep coming back, but, fine. I'm okay with being proven wrong. We also bought a new dehumidifier and bleached the walls after we got home after the treatment. The apartment was mold free for about three weeks and now it's come back--AND IT'S EVEN WORSE. Ivan is refusing to come out to look at it and keeps insisting that it's dead mold, except it growing everywhere. DO NOT USE THIS COMPANY. THEY ARE AWFUL. read more

Worst company ever. Did an inspection for my tenant. Claimed there was a high level of mold in the air. Offered no proof and refused to put anything in writing. However Matthew called my tenant and told her that her placed had a high concentration of mold. I will be calling Angie's list tomorrow to complain about this company. My advice - Don't use this company- they only want your money. read more

I highly recommend this company since everyone I dealt with was very friendly, knowledgeable and easy to deal with. They came through with flying colors since they got rid off my black mold and the mold didn't return. read more

This company is a rip off. Inspected my apartment and claimed to have found high levels of mold but offered no proof. nothing in writing. Stated they could do the clean up for $1500.00. This company is only out to get money. Do not hire this company it is a waste of time and money. read more

It was VERY expensive and mold was back in two weeks in a room where there is no leak or anything. I feel ripped off.