DO NOT use this company. the first two pictures that came up on this website are pictures that the contractor posted (WITHOUT OUR PERMISSION) of our pool. Interesting that they did not post pictures of the damage they caused and the shoddy travertine installation. My husband posted on this site and she responded that we were in breach of contract by not paying. We fully paid the entire contract. She told us it would all be covered under warranty - but she has essentially ghosted us. So the warranty is USELESS. she says "well it passed inspection". the inspectors check electrical, plumbing, and safety (eg: is there a fence). They DO NOT check the quality and completeness of the contractual work. The timeline took twice as long as she told us (note weather was NOT a factor). they went MIA for weeks at. at time. They left garbage all over our yard - some of which was food garbage - for long periods of time. They did NOT remove the construction debris. After two months, we had to hire someone to come and remove it. There were many issues with the travertine installation including MISSING tiles, BROKEN tiles, loose stairs, etc. In addition, they damaged the skimmer wall during the tile installation causing water from the skimmer to seep into the surrounding tiles causing more damage to the tiles. there were stains on the pool that have REMAINED despite her telling us they would come off with normal maintenance and they did NOT install the handrails correctly. She acknowledged via text to us they would come to remedy all of this. Essentially she took our money and ran. After months of trying to followup with her, we filed with the Florida Best Business Bureau and she refused to respond to them. So in the end, we paid someone else to come and fix everything and are now considering if a lawsuit is worth it. She relies on customers backing off at that point as an attorney would cost thousands of dollars. DO NOT USE MY SOL Pools. they are NOT reputable. read more

Again any rating is too high. The builder never compacted the ground prior to travertine installation. As such the ground sunk and the tiles needed to be reinstalled. We used over 3 bags of sand to fill the settling hole. Stay clean of this contractor. read more

haydee is horrible. just read all the reviews. she did not finish job and tried to make me pay the balance. we showed her over 40 photos of what needed to be done to finish job. she refused to finish saying she would not finish job until final payment. I had to pay over 5000,00 to fix her problems. now she has a 3000 lien against me. nightmare from beginning to end. has no idea what customer service is. have no idea how she ever got a good review maybe her ex husband was more careless no to get a job done. you can see from her last few jobs customers are very disappointe. never hire her she is a nightmare to deal with. I have many photos to show if anyone is interested. William DeBilzan 305 409 4022. beware. not even one star complete nightmare read more

My Sol Pools - Pool & Hot Tub Service Near Me

STAY AWAY!! We hired My Sol Pools and Haydee Ullfig to build a new pool for us. I'm in the home building/design industry, so I understand how to manage a large project (many times larger than this). From the get-go, this project was a mess. Her team made so many errors, from ripping out our main waste line while digging for the pool to too many finishing problems to count. We ended up having to be "okay" with the poor finishing just to get the project finished. Now just over a year after the pool was done, we are already dealing with multiple leaks that she refuses to even acknowledge or fix. We have had to hire a leak detection company to help us diagnose the problem. Haydee has now stopped replying to my emails to give her chance to fix the simple problems. In my industry, if someone won't stand behind their work, then everyone needs to know to stay away! This is definitely a "buyer beware" situation with My Sol Pools. read more

Beware... HAYDEE ULLFIG, owner of My Sol Pools is very unprofessional. She redid my pool deck and pool finish for close to $25,000. She demanded payment prior to closing out the permit. She will not finish the work that needs to be done and will not close out the permit. She is holding my house hostage! She was the lowest price but you get what you pay for. read more

DO NOT USE!!! ABSOLUTE NIGHTMARE!!! We signed the contract with Haydee in November 2021. We still don't even have the deck installed. She came across very nice and caring and now she will not even answer our text messages. She is dishonest. ALL THE TIME. About everything. The only time she is reliable, is when she wants to get paid. Then she shows up even on a Sunday at our house and demands a check. After that, we do not hear from her or see here for weeks. She never measured the area where our pool equipment would go until the day she wanted to install it. Then she said we needed to move our water heater. That was after the plumbing was installed and she then ripped half of it back out after the plumbing inspection. That was two months ago. She still has not finished reinstalling it. It took her until March to submit the permit. In April she said that our deck would be completed on 4th of July. Today on 10/01, they still have not even started. She will promise that "Monday"/ "next week", the next stage will begin when she wants her check, and then nothing happens for several weeks and sometimes months. Nothing is included in her estimate. No electrical, no concrete removal or installation, and she even demanded we have a 1" root removed for the plumbing that the plumber found. Everything and anything that goes wrong, she blames on someone else. And then she makes up stories that are not true. At this point we don't know what to do anymore. We are almost at one year and the deck is not even done. She will not answer our texts. This has been the absolute worst experience ever and I have done a lot of remodeling and construction, including a pool in 2020, which was finished in 3 months after signing the contract. She is an awful person even with the people that come to do work for her and only yells at them. One of her excuses is that she is cheaper and that is also NOT TRUE. Read the fine print. This pool will cost me $25,000.00 more than the last one 2 years ago and it is smaller with 1/5th the size of the deck. Just walk away. Find another company. Any will be better than this. read more

My Sol Pools did an excellent and very thorough job with my pool coping repair. Haydee was very responsive and helpful. I 100% will not hesitate again to use their company. I highly recommend the company. read more