I just picked up my 2024 BMW X3 from Bivona - My Way Auto Body in Stamford, CT. They provided a detailed estimate, answered all of my questions, completed the repair right away and in the time promised. My car looks gorgeous!! Thank you to TJ, Clarissa, David, William, Jason and the rest of your amazing team for repairing my car back to show room condition!! I appreciate your expertise, knowledge, attention to detail and superb customer service!! You are the best!! read more

Finally a great experience with a body shop! They did a great job, and when I picked up my vehicle it was washed, vacuumed and spotless!!

I had my car serviced, body work repaired and car fully detailed and couldn't be happier! Mikey Bivona and his staff did an outstanding job! Clarissa in the office was friendly and professional. An all-round excellent experience! read more

I think it's the worst Mechanic you can ever go. This Person who works here ruined my car charging my 700+ and by the next day it wasn't working anymore and he doesn't want to come to check it. He doesn't care and it's absolutely ridiculous. My car don't even turn on after this guy touched it. Irs terrible Service. DONT GO THERE SAVE YOUR MONEY read more

Seriously don't take your car here. It should be called "Their way". They take any insurance, BUT I actually they're not part of most insurance networks. THE CON is they tow your car there, inspect/evaluate repair (which is double in time/cost) and if you want to remove your car to go to another repair shop, they gouge you with huge fees (5x standard rates) in order to get repairs covered at the next autobody shop. Don't believe what they tell you as they don't tell you the truth. They "strong arm" the customer and insurance to do it only their way which in turn they charge/take a lot more time and cost than is needed. Also, the owner is in charge of some type of organization in The Autobody industry to allow overcharging through legal loopholes. read more

I am not easy to please when it comes to bodywork on cars, but I must say My Way's repair to my daughter's JCW Mini turned out very well. T.J. and the entire staff were communicative throughout the entire process, and while nearly two months to completion were hardly "expedient," none of the delays were candidly the shop's fault. Several hard-to-source/backordered parts issues were handled creatively and most importantly, with clear expectations of when to expect a resolution. Car was returned nicely cleaned up and detailed. Would not hesitate to use My Way again for future work. read more

So my car was impounded and I went into a rehab. There was just a small amount of damage to the headlight but since I was living out of my car, it had all my clothes, jewelry, brand new computer and my life in it. I never got a follow-up call telling me that my car was going to be junked. I did pay impound fees up to a point and I know they had my contact information. Don't you think a smart business person would have made a call to the owner as a last ditch effort to either collect or at least let that person retrieve all they had left? Not these people- no calls or letters or any form of communication. Total stupidity! So do you really think that you should trust them with your vehicle? read more

My husband was going up Hope Street where a texting driver hit his pickup squarely on the right passenger side as he was making a right turn into a business.....WHY???? Tommy, TJ and crew did an awesome job on my husband's vintage baby truck. Looks great and you can't tell it ever happened. Saved yet again at MyWay. Thank you all~! read more

Brought my car to MWAB after an accident. The repair itself was excellent. Very friendly, organized and professional. They mediated insurance, rental and other issues seamlessly. My car was returned spanking clean. Accident notwithstanding, it was a very positive experience and I am very grateful for their friendly expertise. read more

After my car was towed by the city of Stamford, i had to pay for towing charges and ticket fees. No signs were posted on what the towing charges were. After inquiring about the bill; I was told by the front office ppl that my total bill was $250 ($200 in towing and $50 city of Stamford ticket fee). When I inquired about the $50 fees, I was simply told that the additional $50 fee was for the city of Stamford. Two months later I get a mail from the city for $240 as my ticket was never paid. Upon calling back, these guys completely put their hands up and said u gotta call the city. Ridiculous - terrible customer service with no transparency on charges and lack on explanation on inquiry! I cannot talk about any other service they provide but they definitely seem shady! Would not recommend these guys for sure! read more

This place is a complete rip-off when it comes to towing. I'm actually in a process of filing a complaint to DMV. I normally don't write a review for a business other than restaurants, but this place should not be in towing business. My car got towed from my townhouse in the middle of Saturday night by a jerk who has the power to call for a tow guy because he got freaked out by 3-4inches of snow in our parking lot. On Sunday, I wanted to pick up my car. The business sign says 24/7. So I called to arrange a pick up. 2 different persons answered my phone calls as if the business is open. Turns out...if I want to get my car on Sunday, I had to pay $50 for a guy to release my car! That is insane. My total bill was $223.33 for less than 2 miles tow from my house. They charged a maximum amount that DMV allows even though the tow was less than 2 miles. I can't imagine if you need your car tow from 15miles away! They will add on all kinds of fee that would just make you want to get a lawyer. I am furious with this kind of rip off. So please be ware. If you need a tow truck, stay away from this business. They are practically a robber. read more

SCAM! my car was towed from my apartment building while I was out of town, when I called them to pick it up their henchmen told me the payment had to be CASH ONLY. When I arrived I told him I had to cash and that I had to pay credit card. After he got angry with me and we had a loud back-and-forth he made a fake phone call to hiss boss (he didn't realize that his home screen was on his iphone as he was faking the dialog) and he said its OK for me to pay with a card $350.00. It all made sense after I did research and found this out they have been convicted of loan-sharking before... http://www.stamfordadvocate.com/news/article/Local-auto-body-shop-owners-indicted-in-690552.php read more

Absolute rip off. Got charged over $300 when my car was towed and held for 2.5 days. Find a different place to use. Towing rates are not visibility posted anywhere here. Unfortunately I had to get my car back. Nothing I could do. Hopefully Better Business Bureau conducts an investigation. read more

Excellent body shop !! I went here on a recommendation from a friend my Sequoia is pearl white I needed some paint work and was concerned about the paint matching TJ and his staff did an amazing job my car came out awesome I highly recommend My Way Auto Body !! I spoke to TJ personally when I was there he was very knowledgeable and informative of the process I left there at ease knowing that my car was in good hands and wow they have a state of the art facility Thanks TJ and staff for an exceptional job read more

Receptionist on phone could have been friendlier... That is the filter for the company and if there's no good impression from the onset, that should signal red flags. read more

I just want to say My Way Auto Body is the best in town. I recently had my SUV there for repairs and they were super helpful in dealing with my insurance company. Clarissa & Melanie were friendly and professional. They helped me through all the steps. And TJ was great going to bat for me when my insurance company didnt want to pay for necessay scans. He did them anyway citing my safety. I would highly recommend them for any auto repairs. Their work is exemplary. And they have an adorable german shepard to boot!! read more

Scam estimates, bait and switch - be very careful. We got an estimate for a small paint job ($40 charge for the estimate). They gave us the estimate plus an additional estimate for more work "to make it better," which was 2.5x higher. We scheduled the appointment for our original plan - and made arrangements to drop it off and to be without the car for 4 days. When we brought it in, we were told they would only do the work for the higher amount and that the estimate was "just to tell you how much it would cost to have it done...not that we would do it." No matter they knew what we wanted when we made the appointment. The shop manager was "unavailable" and I could not get a refund on my $40. Perhaps it's better not to have had the work done - who knows what additional amounts would have been added on. But if you don't want my business, don't waste my time. Don't bait and switch. read more

Please do not do business with a company that has such disrespect for the laws of common decency. I was at the Home Depot in Norwalk and a massive pickup truck plastered with ads for MyWay was parked diagonally in a handicap spot. There was no handicap tags on the car. I would love to hear a response from the owner of this vehicle (who obviously has a controlling interesting in this company) and explain why it was necessary to park in a handicap spot. read more

My Way Auto Body - Nice parking job in a handicap spot...please explain and I will take it down. - Body Shops Near Me - Stamford, Connecticut

My Way handled the repair to my Honda Civic and it came out great! It honestly looks good as new! The good natured folks there who took great care of me. read more

I brought my late model automobile in for some repair work at My Way Auto Body. The quality of work performed on my automobile was top notch. I did have a snafu during the process, but the front office and back office staff quickly made it right without inconvenience to me. Excellent communication from the client facing staff and the quality of the work delivered by the technicians exceeds what is commonly found from area Body Shops. My Way isn't a low cost repair shop, but good work is not cheap either. read more

Very satisfied with the way My Way Auto Body took care of me! They made the process of fixing my car very simple and easy. They got me in a rental same day I dropped off the car to get fixed. Staff was professional and made me feel that my car was in good hands. I've gone to other shops before to get my car fixed and no one can compare to the quality of work I got at My Way. read more

Exorbitant tow rates, surprised the chick at the front desk doesn't wear a ski mask because when you get there, prepare to get ROBBED ! 2x they charged me or shall I say OVERCHARGED me for less than 1 day for being at that crappy location. read more

This autobody shop has the rudest people! I have seriously never spoken with people who are so blatently lacking in customer service. Don't put yourself through it if you don't have to. read more

Can't say enough good things about them! The entire crew made me feel like family. The work was top quality and they handled everything thru insurance. When I asked about another car they gave free advice and didn't try to take advantage of me. Luckily haven't needed much repair work over the years but if I ever need any work done, no one is touching my car except My Way. read more

This place customer service is extremely bad. This individual name Justin curse me out. Because he got frustrated I kept calling trying to figure when I could go and pick up my car that got tow. I been calling since 10:00pm Saturday. The call center told me they will send him the message and that he will call back. I stay up and kept calling every hour. Because I needed my kid asthma medicine and car seat. I finally get in touch with him at 1:00am. He was very short and told me to call at 8:00am Sunday So I did. Again the call center kept telling me he will call me back. I kept calling every hour since 8:00am. Finally at 11:00am I get in touch with him. Only to hear he will call me back in an hour. Now at this point I inform him I been calling since Saturday 10:00pm that I needed my car or at least my kids stuff or tell me was going on. He went off at me curse me out . Started calling me a bitch and a cunt and to fuck off. And that now I could wait to Monday and pay all the weekend fees!! I'm speechless I never had this kind of treatment in my life and specially from a business. And if I could only pick up the car during business hours. Then the call center could had told me that Saturday at 10:00pm. This way I could had figure out how to get my kid asthma medicine and a temporary car seat!! I'm just shocked how I was treated. read more

The team at My Way has performed body work on all of my cars and has always taken care of dealing with the insurance company and making sure my best interest came first. They made sure that my cars were fixed right the first time and their attention to detail and care shows in all 3 of my vehicles. The work is top notch and unmatched. should be your first choice for auto body in Fairfield county. Whichever location suits you best My way Stamford with T.J. or My way Greenwich with Miguel they will be sure to take the pain out of the process. read more

PICK ANY OTHER TOWING COMPANY! Absolute worst experience I've ever had with a company. They are rude and treat you like a criminal, even if your car was towed due to a car accident (that wasn't even your fault!). If you're having a bad day and need your car towed for whatever reason, pick anyone else. This company will be sure to make your day even worse. I bet the positive reviews for this company are from the employees themselves trying to help their yelp score. Don't believe it. read more

Awesome experience with these people. They do great work and delivered on time as promised!!! Thanks guys!

Amazing experience working with Miguel. Professional, courteous, quality, accommodating, and timely work. My car looks better than the day I purchased it from the dealer! Would highly recommend his services to all friends and colleagues read more

Mike did a great job servicing my truck!!! He goes above and beyond. While working on my truck he found vent shades and a bug shield that I hadn't got around to installing yet on the back seat and went ahead and installed them at no charge. Thanks mike!! read more

My Way does great work! You can be sure your car is left in good hands from start to finish. They provide amazing customer service. They took me step by step through the entire claim process, from putting in the claim, to getting me in a rental. I'm very satisfied with the service provided by the entire team at My Way Auto Body, very professional and I would recommend them to anyone looking for any kind of auto body or mechanical needs. I'll never take my car anywhere else. read more

One word to describe My Way Auto Body is AMAZING!! I had a lease that was unfortunately side swiped 3 days before I went to return it. I mean the drivers side back bumper and tail light were just wrecked! My dad recommended the shop because he had work done to his vehicle previously and he was very happy with the job they did. As for my opinion the car looked better when I picked it up from the shop than it did when I drove it off the dealership lot. The ladies in the office were very on top of their jobs and gave me updates frequently. Everyone was very helpful and understanding! When I went to pick up my car it was cleaned inside and out which made it super easy and convenient to just take it straight from the body shop to the dealership. A HUGE thank you to everyone at My Way Auto Body for making my experience certainly one to remember. You guys are incredible and I thank each and every single one of you so much! read more

I have brought several cars to My Way Auto and Miguel and the rest of the team always do an amazing job. They give honest estimates and have always had the cars back to me on or before the day they told me they would be finished. I recommended them regularly and will continue to do so. Definitely the best around! read more

absolute scumbags. towed my car from a private lot, charged me $216 and refused to even tell me why. carnappers!

I was referred to My Way by my dealership to repair a scratched rear panel. The service was excellent. The time it took them to complete the work was excellent. And when I picked up the car, it was immaculate - inside and out. I had no idea what to expect, and they have set a really strong precedent for the sort of quality I would want to see in the future - if, though hopefully not, I get scraped by another car again. read more

I purchased my car at Stamford ford. I asked if they knew where I can get strobes installed on my vehicle in Stamford as I figured why not get it all set up since the get go. Well they told me they did, and the quote originally over 2k, I said OK, lets do this. When it was time to pay, they dropped it almost 1k, not by my request in all fairness to me, but I think they knew something crappy was done! Since I got my car, headlight, moisture due to poor installation, tailight moisture due to poor installation. and even one of the strobes has moisture due to crappy equipment. I didn't ask for a bargain, I didn't haggle a price, I wanted strobes like I have in my other vehicles and don't have one bit of a problem. This time, not the case and this place is to blame. I was told by the dealer that this place does all the Stamford Police Cars. I would hate to see how they are doing and if they're fine why would not they treat my vehicle the same way....I cant comment on any other services they provide but this one, MALO, BAD, HORRIBLE! read more

I am appalled by the rudeness and unprofessional manner that Miguel handled the process with my car. There were bumps in the road due to insurance company errors and the adjuster dragging his feet with sending in the supplements to insurance. This was very frustrating for all parties involved. None of which I had control over. He had a hostile look on his face, was very short during the transaction and did not even have the professional courtesy to say thank you or bye as I was leaving. read more

I went here to price out the repair to my car door. I was asked repeatedly whether I was paying for it or whether insurance was paying for it, and was asked again when I called to clarify the $500+ unexplained charge on the estimate. They couldn't explain why the estimate was nearly $1K over the estimate of a place in Darien, and instead asked why I cared since I'd only be paying my deductible and the insurer would pay for the rest. I'm not exactly a fan of my insurance company but at the same time I'm also not a fan of doing business with a place that seems to unapologetically inflate their prices to get more out of insurance companies. Avoid if you don't want to work with a place who has questionable business practices. read more

They have 2 shops, one in Greenwich and one in Stamford. I have used the Greenwich one about 25times over the past 30 years, and they are the best people I have ever worked with in any automobile related service business aywhere in the whole World. Their work is perfect, their prices are extremely reasonable, and the two top Greenwich guys (Tommy And Miguel) are honest and professional and deliver on time and at the cost promised. In the last few years, I have just dropped my car off without even requesting an estimate, because these guys are so honest and their work so good that an estimate would be a waste of time. I have NO relationship with them that would bias me. I have just always wanted to write consumer reviews of them so that they can get the recognition due them! read more

Recently a friend of mine had his high end 2013 car rims replaced with new tires and rims after they were stolen. My Way put on the wrong rims and tyres causing the driver to have two blowouts and almost lose control of the car. My way admitted their mistake and then replaced the tires and rims with 4 NEW. One week later the tires were flat and so we took the car to the dealership. Upon inspection the dealership wrote My Way and told them that it was again the wrong tires, rims and lugnuts. Listen if they cannot even do something this simple, stay away. go to A1 auto body, they do things right. read more