After couple of years coming to the Primary Eye Care office in Arlington TN I won't be going there…read moreany longer . I would like to make you aware of the mark up cost that they add to all their products like contacts , eyeglasses, etc. I have received same contacts from the different optometry office priced at $220, after insurance benefit I had to pay only $100 for 6 months supply. PEC has charged me $313.99 last week, after insurance benefit it was $193.99 almost double . They added $9.99 shipping charge , completely disregarding my request to pick up contacts in their office . They didn't want me to come back and question contacts price I guess . Now I am going out of town to see my MIL for the Mother's Day and my very pricey contacts will be out in hot weather entire weekend . Terrible experience with overpriced contacts , poor customer service and now worrying about receiving possible defective contacts because I am not sure can my neighbor pick them up from the hot mailbox.

Great customer service. I didn't feel rushed and received a thorough exam. The frame selection is…read moretop notch

Friendly. The doctor explained each test and gave a complete assessment of he's findings.read more

I went here because it was close by. Staff were nice and very personable. Doctor is very…read moreknowledgeable. Would recommend to others!!

First time coming here and I now consider them our family's go to place for eye care. Clean and…read morecomfortable waiting area which we only used for like 2 minutes. They brought me back right away. Very friendly and nice staff. The equipment they use is state of the art. No more puff of air into your eye! The whole exam lasted maybe 20 minutes. This place is the cat's meow. 5 Stars!

When I go there i usually always have to wait. I stopped ordering my glasses from here because they…read moretake forever to be delivered and they are usually pretty expensive. Also, Beth takes forever to get back to you. They were good at first but now it seems like they are always trying to sell on something. I prefer to go somewhere else now

In town visiting my cousin, who had an eye appointment. The doctor and staff I've seen in a long…read moretime. Dr. Wes took his time with the exam as well as explaining and answering questions. Sooo impressed. If I lived in the area, this is where I would establish my eye care.

I love the doctor and the workers. The prices are astronomical with insurance and it's ridiculous…read morehow much we are paying out of pocket. An employee ran a test that was 35.00 extra and forgot to tell me. thankfully she was honest and I was not charged. I love them but there prices are too much.

I went to the Eye Doctor for a simple exam and I was shocked by the caviler attitude of a staff…read moremember. My co-pay was $10 but I was asked if I wanted Retinal Pics in which I was asked and NEVER told that was an additional charge. They are no different from the oil change business that try to up sale their products to you. Avoid this business a all cost.

I've been going to see Dr. Crowe for over 20 years. She is very knowledgable and friendly and has…read moretaken great care of my rather poor vision. Her staff is always helpful and will work around your schedule to get you in as fast as possible. They always do their best to make your visit as quick and painless as possible. Highly recommend going to see Dr. Crowe and her team!

Very very long wait times, over priced…read more Dr is knowledgeable- staff is not.

This place rocks! The staff is so friendly, you can feel the positive energy the minute you walk in…read morethe door. Dr. Lindsey is extremely knowledgeable and so bubbly. We were in and out within an hour, including the exam and jabbering about nothing and everything. Great place to get your eyes examined. Everyone was professional and made us feel as if we were family. Found my go to optometrist

Found this place through Tricare Insurance. The reviews online were better than Yelp so I decided…read moreto give it a try. The fit my daughter in right away. Nice clean office and super friendly staff. Dr Slemp was super personable and great with my daughter. All of the staff was professional and went out of there way to get to know us personally. I highly recommend Dr Slemp and this location.

The best optometrist I have ever had! Clearly concerned with quality and patient well-being…read more Identified and appropriately referred my corneal condition. Good listener and works cooperatively with her patients. Always a joy!

If I could give MEA 10 stars I would do it! This was my first time at this practice and I chose…read morethem and Dr. Kessler based off the online reviews I found. I was still a little nervous about the unknown because while 99% of the online reviews were super positive people don't generally take the time to write about their eye doctors and every rating site only had a handful of reviews. Obviously, the positive reviews were spot on. Starting with the moment you walk through the door, you are greeted by super friendly staff. The tech who ran me through the battery of pre-tests on the eye machines (glaucoma, refraction, retina scan, etc.) was not only friendly but explained exactly what she was doing every time and what I should expect (flashes of light, blasts of air). I did have to wait a little long to see Dr. Kessler and, as I suspected, the "other doctor" was unable to come in as planned. It seems like that kind of stuff happens all the time in this crazy COVID world nowadays so I wasn't put off by it at all. Stuff happens. The wait was well worth the service I received. Dr. Kessler's approach to an eye examination was unique and gave me confidence in her technical abilities and desire to make sure my eye refraction prescription was spot on. They don't sell glasses so there is absolutely no incentive for her or anyone else in the practice to adjust you unnecessarily. As a 50+ year old, I have been opting in for retinal scans. Dr. Kessler was the first doctor who showed me the scans and pointed out and explained everything on it. All others simply said something along the lines, "I looked at your scans and they look fine." Nice to know, but I like to be educated and I think an educated consumer is a much better consumer. Obviously Dr. Kessler does as well. On top of all that, she was, by far, the most personable optometrist I have ever used. She was plain speaking, dynamic, friendly, and somehow actually made the exam, dare I say...FUN! I'm not saying you should dump your current eye doctor. If you are happy with your doctor, by all means keep your doctor. However, if there is any part of the practice you currently use that you do not like or are uncomfortable with, do not hesitate to give MEA and Dr. Kessler a chance to earn your business. They've certainly earned mine as well as the rest of my family's.