Dr. Koditek is amazing. This review has nothing to do with his level of service, knowledge or…read moreexperience. On the other hand, there is a staff member there that can be very rude and passive aggressively judgmental with any option you choose that is not hers. At first, she comes off helpful, then she starts judging you and your choice of frames. To say the least, I felt belittled and not treated with respect. I normally don't go out of my way to submit bad reviews, but I wanted to share my experience to hopefully brace any future or existence customers that go to Carbon Valley Eye Care. It's unfortunate that that one experience is making me contemplate taking my business elsewhere. My suggestion as someone who has worked in customer service for 12 years, it might be a good idea to have some sort of frequent customer service training (there are plenty of online trainings that don't cost much and would really help staff make customers feel respected and welcomed) it's such a simple skill that unfortunately for some has to be learned.

My family and I have been going to Dr. Berger and Dr. Koditek for several years (long before they…read moreopened this office in Frederick. I do highly recommend them both however I cannot say the same for the office staff or the lab that makes their lenses. The glasses I purchased were loaded with all the extras (anti-glare, anti-scratch, polycarbonate, photo sun, etc.) however within a year I noticed that the lenses seemed cloudy and no amount of cleaning made it better. I took them to the office and they replaced the lenses under a 2 year warranty. Thought everything was good. Unfortunately when I went back to replace them again for the same issue (called crazing) I was told that they couldn't honor the warranty on the replacement lenses as the warranty only covered the first pair! Worse yet, the woman I spoke with insisted that the only way that this would occur is if I left them in extreme heat which I had not. It didn't matter, she insisted that "everybody does this when they take them off and leave them on the dash" (something that I never do!). It didn't matter, she was convinced that the issue was mine and only due to my leaving them in a high temp environment - couldn't be anything else! Interestingly my record showed these lenses being replaced twice for this issue and somehow I don't have any recollection of that. I suspect that it really is a quality issue with the lab that this office uses as I purchased a different set of glasses from an eye doctor in Firestone (scheduling issue trying to get in with CV Eye Care) and haven't had any issues with crazing of the lenses for that pair. My wife recently took her glasses back to CV Eye Care for the same reason (first time) and they replaced the lenses without any issue (she spoke with someone else). The lack of customer service from this woman and the real possibility that they are using an inferior lab for their lenses makes it clear to me that I should take my business elsewhere.

Both Dr. Rohr and Kennedy were amazing to work with. Prompt service, friendly staff and very…read moreprofessional.

My experience at Summit Vision Care was exceptional. Every single lady that I interacted with was…read moresuper kind and made it a very comfortable experience. My insurance doesn't cover this place but it is so worth it to spend the extra money to come here. I highly highly recommended coming here to get your eyes checked!

Dr. Neka is wonderful and extremely knowledgeable, and Brittney at the front desk is beyond kind,…read morehelpful, and patient. I love going to them, and highly recommend you change from your corporate vision-care center and switch to a locally and woman-owned and operated business! They are so worth the switch, and even after coming to them for the last four or five years, they still manage to impress me with their professionalism, courtesy, knowledge, and kindness.

I moved in to the area about a year ago and needed a new eyecare center. I went on my company's…read morevision insurance looking for places that accepted my insurance and that was nearby. I came across Sight Eyecare, making appointments online was very easy. The staff is very nice and friendly. My appointment was quick and productive. Highly recommend.

I have been going to Dr Kim for several years and i couldn't be happier…read more She is genuine in her concern for the health of your eyes and goes out of her way to make sure you leave satisfied with the results of her exams. I highly recommend, you are in good hands!!

Fast professional, great prices, smart, punctual, Highly recommend.read more

If I could provide a zero rating I would. How is it possible to forget a patient for an hour and a…read morehalf and proceed to state "well the folder wasn't in the door". The business has truly gone downhill and we have been loyal since 2002. we are leaving and truly an inexcusable failure of the business and employees.

'Can't wait to see if the customer service I had when making my appointment matches the medical…read moreservice! First of all, when I called, NO long phone message/tree!! My call was answered by an operator who directed my call to scheduling which was answered right away by the receptionist who was pleasant, quickly understood my situation and matched my needs, quickly took basic information to make my appointment and conveyed confidence being a part of Eagle Vision. (To me, all of the above is a real "plus" when making doctors appointments these days... I miss it) Hopefully, Eagle Vision will meet or exceed my expectations! I'll let you know if they do!

Dr. Siegel was very thorough and answered all my many questions. What a joy! I will definitely go…read moreback to her for my yearly eye exam. ~ mary

I don't see how to leave a review for the eyeglass store at this location, so I'll put it here. I…read moreused their one-year lens replacement policy for my scratched lenses. The new lenses were a little off. They made me a little dizzy walking around with them. I told the optician my concerns, but her responses were repeatedly a dismissive "weird" and "interesting." Only saying they were the same prescription. Fine, but I could not see as well as the original ones. Even after I mentioned that I've had glasses not right at other places, they had been able to adjust them perfectly, and could she try that? She made a slight adjustment to the nose piece and told me to wear the lenses for a few days. That was silly, as I should be able to see through them as perfectly as the originals...and they made me dizzy! The fact that she was so unwilling to help was incredibly frustrating. Ultimately, I had to refuse the new lenses and have my old ones put back in. Her immediate "okay" showed a complete lack of concern. I am disappointed that spending $700 gets me this kind of customer service. If I could have seen clearly, I obviously would have walked away with them. I drove from Boulder to get them. She was completely unconcerned that these did not work for me. Glasses are expensive. Go somewhere where your vision is important to them.

Amazing customer service! Would highly recommend to anyone needing anything eyewear related!read more

Staff was not helpful after the initial eye exam. We did not want to buy our glasses there and had…read moreissues with our prescription. I would not recommend.

I have driven past Third Avenue Eyecare so many times that I can't remember, but I was loyal to the…read moreoptical shop attached to my doctor's office. When the optical part of my doctor's office closed, I needed to look elsewhere. I wanted to find a place that accepted my vision insurance (VSP). It was the good reviews on Yelp that led me to visit Third Avenue Eyecare. I am so glad that I did! The customer service and knowledge of both Chaz and Laura were top notch. They were able to recommend frames that fit my face and would work with progressive lenses. I don't know about you, but I get overwhelmed when I go into an optical store and have to choose frames. I love how Third Avenue Eyecare sent an email prior to the visit asking me to visit their website to check out potential frames. I then submitted my choices which were available to try on at the appointment. That is so customer friendly and made things so much more efficient! I was able to search online for frames by brand, type and color. I have never seen that before at an in-person optical store. Such a great experience!

Dr. Jordan Hughes is an outstanding eye care physician who absolutely has the best interests of his…read morepatients as his foremost concern. He goes out of his way to answer all questions and to do the very best by his patients. A physician of the highest standards who I wholeheartedly recommend!

I had the best experience here! All the staff was very welcoming, patient, and helpful. Dr. Hamer…read morewas so friendly, funny, and made me feel comfortable around him immediately. I 100% recommend this clinic to anybody, and I especially recommend Dr. Hamer!

So when I first went in there 6 months ago they seemed to get me on fairly quickly however, the…read morepeople on the phone were rude then and I just ignore it because the experience in person wasn't horrible. However, every time I have called with very simple questions the people answering have been extremely rude and do not take customer service as a priority. I only ever wanted a quote on contacts (because they are expensive) however they provide me with so much sass it's unbelievable!

I had to go back 3 times to get my prescription right, maybe it was my fault, I don't know. But Dr…read moreJacobsen was very caring, explained what could be the problem, was very thorough and stuck with me until we got it right. They did not charge me for the second and third time exams, they just wanted to get my prescription right. I was very happy with them. My experience with their vision center was not as good. I have a pair of expensive glasses now that I cannot use.

Best Best Best staff at this location!! I went into today for my first time and I will always use…read morethem for my eye care needs. Thank you all at Front Range Eye Center for being so kind to me during my visit today!