My husband and I were able to get convenient Saturday appointments together. Dr. Tabeling was very…read morethorough and informative. Eye exam was excellent and we were told about any additional charges upfront and chose not to have our eyes dilated and chose the other testing instead. Our bill was explained to us at checkout as well as the contact lens provider refund options. The office staff was very helpful when I couldn't get my documents scanned at home clearly for the refund and emailed me everything I needed. Thank you!!!!

Dr. Tabeling is super kind, and great at what he does. I appreciate when a doctor can give it to me…read morestraight, in a common person language I can understand. The desk staff here are also super sweet. They have always been very friendly and inviting when I come in. The have a wide variety of glasses frames such as Ralph Lauren, Oakley, Nike, Versace, Ray Ban, Columbia, etc. There were also some non designer brands to choose from. They ranged in price from $150-$300 for frames. They offer a 30% to those who don't have vision insurance. It's super easy to book an appointment online or by phone. Every time I've called they've always had openings for the day-of or the next day. I've been with them for several years now after having a negative experience with several other eye drs around, and would highly recommend them!

Friendly staff and doctor! I highly recommend coming for an eye appointment. Good selection of…read moreglasses as well.

My experience must have been unusually bad, but I thought I should add it so that the reviews are…read moremore balanced. I cannot speak to the entirety of the staff of the location, as I didn't get past the waiting area. The person working behind the desk was pretty rude. I filled out the forms as it was my first time. After waiting for about 15 minutes, the lady behind the desk calls me by the wrong name and tells me (in an accusatory tone) my insurance is no good there. I explain that I had called previously and was told my insurance was fine - the location was on a list of providers from my insurance as well. No dice. She told me I must be wrong. So I left.

Absolutely no help after 30 days unless you buy the Warranty, which in itself is another deceptive…read morepractice loaded with stipulations, Fees & Co-Pays and VERY limited. That sound you hear after your Credit Card is processed is the door closing on your ability to get any service from this manager..Good luck getting anything without that Warranty! It is just another way to extract more money because of their poor quality Glasses processing. NEVER AGAIN!! Went to a mom & pop store on Turkeyfoot & EXCELLENT SERVICE, NO HIDDEN FEES OR SNEAKY UPCHARGES!! Support small businesses not Corporate Cons!

Today made everything perfect everyone was friendly and professional…read more I had some communication failures in the past, but all of this has been corrected.

I was very unhappy with my experience at the Florence Eyemart Express. I had the prescription and…read morethe frames - just needed new lenses. I thought I could get them filled in an hour, but no. That's only available for basic lenses, which then I was advised I would not be able to see out of. What? When I asked for them anyway, I was refused. Add to that the price. I had two frames. My order for one of the frames had already been written up, and I was shocked at the price. I decided to take my second frames to Costco, and the price was HALF. The bottom of my receipt from Eyemart says, "Lowest prices GUARANTEED." Seriously. I think you owe me $188.59.

Had difficulty getting prescription correct, but the employees help me through everythingread more

Do not go here. Nasty staff if you question them...you will need to question them at some point…read more Not client friendly. Staff not knowledgeable, that is why they are nasty...

I have been seeing Dr. Blair for 12 years or so for my Keratoconus. He started me on scleral lenses…read morefrom day 1 as I was wearing standard hard contacts before that. Things were pretty good for years but something changed and they now only care about getting more money out of you. Dr Blair has never been very good at listening and comes off as condescending at times. They tried to get me to pay a few hundred dollars more for some different brand contact lenses even though my insurance pays 100% for my medically necessary contacts. I said NO and they weren't happy about that but they said fine. I did continue going back for a few years and every year the doctor kept trying to tell me that they were going to be discontinuing the contacts I have been getting and I will have to get the more expensive ones. I am in a Facebook group for scleral lenses and there are several eye DR.'s in the group that said they absolutely are NOT discontinuing them. I just don't trust a doctor that lies to me. I found a new eye doctor and have better vision than I ever had with Dr. Blair. My new eye doctor has had several patients that switch from Dr. Blair and she said they have all had experiences similar to mine with Dr. Blair and his office. If you are looking for a new eye doctor, keep looking. There are better alternatives out there. My new eye doc is Dr. Kristin Gunn at Opticare in Fort Mitchel KY and she is fantastic.

New insurance this year meant all new doctors for me. And Dr. Howell? The best decision. Her staff…read moreis so friendly & helpful, and she was so kind & knowledgeable during my appointment. My glasses came in super quick, and I felt no pressure at all to even buy frames from them. If I could offer more than 5 stats, I would!

no issues with the doctor, my issue was was with price for the lenses I purchased. I paid over $500…read morefor my glasses because I was given " shamir relax " lenses. I asked for a cheaper option, I was basically told one was not available. the husband is a nice guy, but I think they push you for the most expensive option. I have since switched providers, and paid a little under $300 for similar frames and crizal rock.

Absolutely LOVE this place! The ladies there are always so nice and helpful. Would definitely…read morerecommend.

Me and my daughter had amazing experience at this place right when you walk in it's amazing from…read moregetting eye exams together to picking out glasses and getting them and fitting right on the face. They are very patient and kind. I will be only going to them for my family's eye sight.