Amanda and Sheila at A G Jefferson Opticians are fabulous to work with! Amanda helped me create…read more prescription sunglasses and clear lens glasses. I needed wrap-around sport frames to fight glare. I brought in the specialized frames from Sunglass Hut in Lynchburg. She guided me in the fine details needed to create the prescription glasses. She did what was previously deemed not possible. How wonderful it was to hear that they could create the glasses that I needed. Sheila helped with my order and kindly kept me appraised of its progress. She was wonderful to work with. I highly recommend A G Jefferson!

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

Firstly this comment concerns the Harman optical department in Forest and not the Doctor and eye…read moreexam which were very good and thorough. The issue started when I visited the optical department to order my glasses. I have good eye insurance and was surprised when the lady there started adding on various costs to my glasses order. She also added on anti glare without asking which I declined. I paid, but was not happy with the charges (little over $162). I went home and talked to my eye insurance consultant who explained my plan. I returned to Harman optical and talked to the same lady again. Her response was that the insurance phone people do not know what they are talking about and that she has been doing this for many years. I called my insurance again and told them of my charges and they said that optical are in error after checking the bill Harman optical submitted. I returned again to the same lady and told her this information. She went off to presumably check my insurance plan again. Finally charge adjusted to $45, refund check by mail to take about 6 weeks. No apology from her....nothing. Called my insurance yet again and told them what transpired, they informed me I was still overcharged $20 which they corrected. My advice for everyone ordering glasses at this location is to thoroughly verify all charges with your insurance before paying. Perhaps better to take your prescription elsewhere to order glasses.

Do not ever expect to receive your glasses if you have to have them sent off for repairs. My sons…read morehave been gone for over a year and now mine have been gone for over 4 months. They will never return a phone call. Don't ever expect them to care. It doesn't matter how many text messages or messages you leave they will never call you back. And you can't get them to answer the phone at all unless you use the appointment line.

I have found my new eye exam place! Wonderful experience from front desk, to eye exam, to…read moreselecting eye glasses and checkout. Very warm and kind office. I let Dr. Robinson know that she was a very good Optometrist. She's soft spoken and patient. She answered all my questions and educated me during the visit. Thank you and I have let my wife know that we have found our new eye exam office.

I am so happy to have found Dr. Robinson. She gives a very detailed eye exam and you don't feel…read morerushed through. I highly recommend her.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

Selection is great at this Walmart optical on old forest road in Lynchburg Va the value is even…read moregreater

The employees r super sweet and helpful. Made me feel very comfortable. They answered all…read morequestions and I had my glasses ordered quickly. It would be nice if there were more designs to choose from .

1st time in 50 years of wearing glasses that their prescription is only good for 1 year. According…read moreto state by state information - it should be (& has always been) 2 years. Seems like corporate/physician GREED to me.

Quick response and very friendly, quick to answer questions !!!!!!!!! Fun and friendly staffread more

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.