One of the employees of this jet ski tour place allowed the patrons on jet skis to come within 3-5…read morefeet of our boat. When we said something he got up in our face, harassed us and attempted to intimidate us - we are women. I will never ever recommend this company based on the behavior of this employee. Obviously neither the safety of us nor his patrons is important to him. Shame on you and one day this will come back to haunt you when someone really gets hurt.

5 stars without a doubt! The team are professional, through and decorated to safety. My sons got…read morerained out of a jet ski ride earlier in the summer, so we came here hoping for a great experience. The team at Myrtle Beach Water Sports went through the safety precautions and orientation plus sent a guide out with the boys just to make sure they had a good time. Word to the wise: They have multiple locations, so make sure to clarify when booking. I highly recommend the location and team at Grand Dunes. (Shout out to Brandon! He booked us and did our orientation.)

We got WET and saw dolphins. No one on the boat was safe from the water. Good trip! The water was a…read morebit rough but our boat captains Forest and Pete were great. They made it fun and kept it up beat. When the ocean is more choppy this may not be the trip for everyone.

It was a great tour the captain was great, a perfect mix of telling us things about the area, or…read moreocean facts, and time for us to just enjoy a beautiful day in the water. The boat can get pretty fast which was also fun (and created some great waves). We got to see several dolphins, and enjoyed it! Bella did an excellent job as first mate , checked on us frequently and had snacks and drinks for purchase. They also had a small hammerhead shark (fished that day), a stingray that anyone could hold and get a pic with, which was an unexpected treat for all the kids on the boat (and several of the adults). Also nice that when waiting prior to boarding there were restrooms nearby!

What a great time for our family! Both captains were so fun, knowledgeable, and friendly. It was a…read morefun afternoon on the water. We listened to fun music, saw dolphins up close, and then got a beautiful boat ride up down the North Myrtle Beach coast. Kids and adults had fun! Highly recommend! Also a note on great customer service: we went out on an afternoon trip. Due to high winds, and therefore high waves, the captain turned around before getting to the Atlantic Ocean. We were given the option to get our $$ back or reschedule. We rescheduled and had a wonderful time the next day. Appreciate the great customer service and flexibility. Note: you will get wet - dress accordingly.

Amazing trip, incredible crew... To be totally honest this is something I was not looking forward…read moreto doing. My nephew was visiting and wanted to do it so we went . I am so glad I did , what an incredible experience, we had so much fun , even though we spent half the trip in torrential rains the entire group was having a blast thanks to the energy of the crew .

Great service with new skis. The adrenaline tour was outstanding and surrounded by dolphins…read more Best tour we've done!

Do not come here !!!! THEY ARE A SCAM!…read more My 12 year old son was super happy to go on their " DOLPHIN EXPERIENCE " There is no dolphin experience they will take you to the ocean for you to take a look at it and idle you in the waves today happened to be really bad but instead of getting us out of there they had us sit until the waves started knocking people off and rolled my jetski my son and I were not operating it at the time but following the guides instructions to sit. Then after the group caught up we left the ocean and back on the river. Never saw a single dolphin or a fish rode the muddy river the whole time. And offered insurance for damage... I declined bc I have driven many jet skis before. They advised bc the waves rolled the jet ski after he left us idiling in the waves it was my fault. Nor did he immediately check the dip stick to see the color of the oil to see if it had water in the engine nor did he take the watercraft back. They didn't follow proper protocol and blames you. If we would of been riding like I paid for instead of sitting it wouldn't of happened... it's a set up they idle you purposefully 2 hours tour is fake . They are not prepared for tours so the guest paid time is affected. We left at 1230 and came back before 2pm . Then after returning my son and I asked the young lady was there anything else she said no have a great day. While walking on the dock my son and I was surrounded by the tour guides demanding a additional 150 for the waves rolling the jet ski said it's " for a oil change " I told them I do not authorize that transaction and if I woulda known that I was going to be idling in the waves in the ocean getting destroyed by the waves that if my jetski flipped I would have to pay 150 I woulda never went and if he woulda advised it right there instead on continuing the tour I woulda went back and demanded a refund There is no dolphin experience it's a excuse to charge you extra!!! I paid 240 for it and go a single file line jet ski ride through multiple wake zones that ate up my 2hour ride and left way after scheduling time and came back way early... SCAM SCAM SCAM I called the police they said it's a civil matter snd because the had pre authorized for the tour they were able to by pass my security block of my card being frozen They will surround you with your children and demand you to pay more money if they don't see you tip them . Make up excuses to charge you more.... Stay stay away. And go figure out of the whole group we the only minorities and we weren't the only ones knocked off and rolled but was the only ones surrounded and demanded more money

We took the dolphin cruise yesterday and was pleasantly surprised to actually see dolphins!…read moreThe captain was very hard to hear as he was narrating. As we're docking the captain announced that someone would be walking around with the tip jar. Wouldn't it be better to have the tip included within the ticket price instead of making several people feel uncomfortable? Tipping should be a privilege not mandatory.

Let me start by saying I've been on the Hurricane Fleet at least 7-8 times over the past two years…read more We always take friends and family when they come to town because, even though dolphin sightings are never guaranteed, the ride itself has usually been worth the $31. That being said, I hesitate to post this because I truly do love supporting local businesses. But with tourist season starting, I think it's important to share an honest experience. The first few times we went out with this company, it was amazing. We followed the shrimp boats and not only saw tons of dolphins, but also got a close-up look at the shrimp boats pulling in shrimp and other sea creatures. They would even bring a few things onboard for the kids (and adults) to see before tossing them back. It made the experience feel really unique and memorable. However, ever since the shrimp boat has been out of commission (probably the last year and a half), we honestly haven't seen dolphins the last 3-4 trips. I completely understand there are never guarantees with wildlife, but it has been a little disappointing. It's still a nice boat ride for the cost -- I would just suggest not getting your kids too excited about dolphins and making sure they understand sightings are never guaranteed. Yesterday, we went on the sunset cruise, and unfortunately it was one of the worst experiences we've had. I understand the policy is that the cruise runs rain or shine, but the ocean conditions were rough enough that I truly don't think they should have taken people out. There were young children onboard, people getting sick, and several passengers who were visibly scared as we went through large swells offshore. As someone who has been on this boat many times, even I was uncomfortable. If it had been my first trip, I honestly would have been terrified. Considering the boat had already gone out multiple times earlier that day, I feel like they should have recognized the conditions were not ideal -- especially knowing there was little chance of seeing dolphins in waters that rough. I just think better judgment should have been used. If you're visiting for a family vacation, I would strongly recommend checking ocean conditions beforehand, because I'm not sure cancellations are considered unless absolutely necessary.

The captain was excellent. We trolled,we b I tomorrow fished. We caught 2 sea Robinson! Too many…read moresea bass and couple of Spanish Mack! Great crew. 10 out of 10

This is based on MY experience; therefore, the following is MY OWN personal thoughts and opinion:…read more I wish I had been told beforehand to READ YELP REVIEWS and BEWARE of previous experiences. In retrospect (from reading the other Yelp reviews) we came out better than a few others. If you are seeking a company that puts customer satisfaction and possibly safety first, I ADVISE YOU TO READ ALL YELP REVIEWS BEFORE booking chartered trips and familiarize yourself with all terms - this applies to any and all business you are considering. We expected some rocking in the water on the trip out; however, we never anticipated there would be what felt like real safety issues, bouncing so hard that it threw some of us off the seats and caused those standing to grab anything within reach to hang on. It slowed the boat down to four knots and caused the crew to inform us that at that speed, it would take us another two hours to reach our fishing spot and this was after already traveling for an hour. We were asked if we wanted to continue or turn around and possibly reschedule for another time. No promises were made by the crew, but the rescheduling idea was introduced by them. WE chose to turn around. Upon docking & preparing to exit the boat, we were given an envelope containing $320. We'd paid $1,960.00. After several voicemails left on the return trip in, my call was returned. After a discussion of events, a company representative talked with the crew and decided to refund an additional $580.00, bringing refund total to $900.00. He stated he had expenses - boat, fuel, crew (? - sign on boat stated crew works for tips so we gave them $200.00 for the hour - hour and half we were on the boat). We boarded the boat "assuming" businesses that provide services which are affected by weather conditions monitor all conditions and would have and use the knowledge and expertise to make a determination on whether a trip out was feasible or not, and if the safety, wellbeing of the crew and passengers and the satisfaction of customers was placed first, the engine would never be started; therefore, there would be no expenses. Again, this was/is MY/OUR assumption. After the fact, family members searched Yelp reviews and discovered it appears this was not the first and only such incident. Additional Note: We were also "gifted" two vouchers for a half day charter. Our group of 25 might have to draw straws to see who gets to add those to their portion of the refund. I'd asked for 16 so our local family could use that and the out of state family could receive the majority of their initial payment. Well, Two is better than ZERO!

This was the first time our family chartered a boat together. With children, ages 2-9, some of us…read morewere nervous about the space and safety features on the boat. The minute we met Captain Ben, we were given good quality, clean, and well fitting life vests for the kids. We were helped onto a spacious boat, shown the boat's storage features as well as shade options for the kids (a huge plus as a parent!). We were off to a great start! The cruise to a barrier island and tour up the Intracoastal to Ocean Isle was perfect. Captain Ben was personable, professional, and completely receptive to our desires for our charter experience. He handled the wake perfectly to allow for some bumpy fun for the bigger kids but minded the comfort of our tot in the back. We really enjoyed the trip and would definitely recommend it to anyone in search of a great way to have some Intracoastal boating fun!

Had a great time with Captain Ben with Carolina Coastal Charters. Prettiest boat in the water…read more Keeps his boat looking brand new clean. We took a day trip and enjoyed so much booked a moonlight trip a few days later with them! Recommend highly! Bev from STL

We had so much fun parasailing and banana boating. It was the highlight of our trip. My kids LOVED…read moreit! Everyone was so friendly and helpful. Captain Richard even calmed their nerves before going parasailing! It seems like most of the complaints on here are based on people trying to sit/swim in the area of the beach that's designated with signs for them to load and unload people onto the boats for parasailing and banana boating. This is a safety issue as you could get hit by a sea doo while they pick up and drop off. Kind of seems like common sense. Not sure why people are upset about their kids not being allowed to swim/play in this area, as it would be very dangerous. If you're in the area, you should definitely give this place a call. You won't regret it!

Can't rate the actual parasailing because we never got to do it. Hustled onto a banana boat like we…read morewere boarding a moving train. Went out to meet the actual boat, saw the previous group still in the sky. Turned around and went back to shore. Turned around and started heading back out. Suddenly told the mate on the boat was sick so we would not be going up. Staff acted as if this was somehow amusing, shrugged and laughed. Asked for a refund and left. An hour later, we see the same company up and running. Called and asked why we were not given the chance to wait and go up with new crew. Just plain rude response from person on phone. Told I could talk to the manager "later". When the manager called me back much later, his rudeness was even worse. I asked why my refund was only partial. He finally agreed he would refund the "nonrefundable" portion as I pointed out THEY were the ones who cancelled our trip. Then hung up on me. So much wrong with this scenario, almost all of which could have been fixed with a SIMPLE, SINCERE APOLOGY. Good customer service is important! I never write negative reviews and always believe in giving a business a chance to make things right. Epic fail here. Do better!