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    MYTRI

    5.0 (2 reviews)
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    8 months ago

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    1 year ago

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    Danielle L.

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    Studio 6 Extended Stay

    Studio 6 Extended Stay

    (31 reviews)

    $$

    It was difficult to find a reasonably star rating for the stay here because there were pros and…read morecons. The pros were the room is clean, the linens were fresh and crisp, the towels were clean, and most accommodations that we needed were in here... Minus the hairdryer which I had to go downstairs to get. The con; and it's just one gigantic one; is they did some work on the pipes and they didn't let their guests know. Surprisingly, when we went to turn on the shower a bunch of brown sludge came out and it was like that for a good two or three hours. We had called downstairs to let them know what was coming out of our shower and faucet, and they told us to just let the shower run and hoped it would clear up. So we did what they suggested and we let the shower run for a good half hour 45 minutes and it started to clear up and it looked better, but we still didn't trust it. We did call back downstairs and tell them that the water was not clear and they told us to just keep running it more until it was completely clear. We did do that! Once the water cleared up, we were able to take a shower, but the next morning when I went to go take a shower the brown water was back and I was unable to shower when I needed to. Sadly, I had to let the water run for another hour before it cleared up again, and I was finally able to shower. The only thing I would suggest to them is if they have work done on pipes or anything that could affect the water flow or water pressure or the actual water that's coming out is I think they need to notify their guests so they're not caught off guard that's all other than that. The day was OK.

    No hot water. I tried to take a shower at 430 no hot water i hot off work tried to take a shower at…read more5 pm warm water for led than 3 mins had to rinse my hair with cold water had to finish my shower with cold water I'm not happy

    SureStay By Best Western Fernley - SureStay by Best Western Fernley

    SureStay By Best Western Fernley

    (85 reviews)

    $$

    I had a room on the second floor facing the rear of the parking lot. Across the parking lot was KFC…read moreand right next to KFC was a little taco truck. Great location for the hotel. Staff was very friendly and professional. I stayed at this Motel for its location near the Veterans Memorial Cemetery.

    In the office there's a sign that says video & audio recording in progress 24hrs a day. Plus you…read morecan see all the cameras in the office very clear quality pics. I had a very expensive vase tied down to the back of the truck with beautiful petrified wood as well as other very expensive rocks & stones that was STOLEN from the truck. I went to the office and told the night manager he was very nice walked out to the truck with me said oh yeah we should be able to see who took it from where the truck was parked so we went back to the office he called his manager the lady to ask about playing the recording back to find out she took the mouse home with her so he had no access to the footage. Why would you take the computer mouse home? So the next morning when I went in for breakfast all I heard was her bragging to everyone about her new tattoo she just got the day before. She could careless about anything else. When I finally got a chance to ask her about it she very rudely replied well I didn't see anything on the cameras & we aren't responsible for anything that was taken. Honestly, I doubt she even looked at the cameras. She's unprofessional. The guy that was working the night before had great customer service skills he should be the manager not the tattoo lady. That stuff was sentimental to me. Breakfast I would give it 10 stars if I could it was the best complimentary breakfast I have ever had. That was the best part about the hotel The pool felt a little slimy on the bottom & needed water. But I still went swimming and I liked the on site laundry facility that was nice. The guy needs to be the manager.

    Courtyard by Marriott Reno Sparks - Exterior

    Courtyard by Marriott Reno Sparks

    (10 reviews)

    It's been maybe 6 months since I stayed here at this Courtyard Hotel. I'm back out here by that…read moreGigafactory place for another work assignment. Normally when I pick a work hotel to stay for a few days, I go with Holiday In Express, but out here east of Sparks at the USA parkway, there isn't a Holiday Inn Express, unless I wanna drive a ways out to Fallon or something. I've stayed at that Motel 6 "hotel" place back years ago when it first opened, but now it's degenerated to a crappy place, so I was glad to see there's this Courtyard by Marriott that's pretty new out here, located right near the freeway and USA Parkway. I checked in with my crew no prob and the place seems newish and clean. The staff was very friendly and directed us to our rooms. One thing missing here is the free breakfast like where we normally stay, but heck we're on expense account so no biggie. They do serve breakfast here at the hotel at least. Decent breakfast, or you can go out to Burger King or something. I'll say the rooms here are nicer than most Holiday Inn rooms and everything work like the WiFi so I can get work done and the shower had good pressure and endless hot water. If we ever have to stay out this way again, I'll be happy staying here. I got no complaints from anyone on the crew about the hotel, so it's all good. This is the best hotel option if you have work out this way, cause I don't think there's anyone out here on vacation! OK, gotta get to work!

    If you want a nightmare and horrible experience, I recommend you to stay in this hotel. But if you…read morewant to have a decent experience, I also recommend you to plz plz stay away from the horrible hotel specially the people who work there! I booked the hotel for two nights two months ago with two queen beds. On the day of the stay 5/23/26, I received a message at 11am from Bonvoy App reminding me to check in online which I did and the message stated "See you soon" . After my son's basketball tournament the whole day and arrived at the hotel at 11pm and prepared to get the room key, the front desk person named Alexis Soto (night auditor) after checking my ID immediately told me that the computer system was down and needed 5 mins for the manager to fix it. I felt kind of weird because he just helped the previous person with no computer issues. So the manager named Byron Camarena told me that he fixed the problem and gave me the room keys in room 329. So I thought everything was settled, as soon as I opened the room 329, I saw only one King bed. I was confused and shocked. Meanwhile, Alexis somehow walked by and I immediately asked him why am I getting one King bed instead of two queens? I told him that I need to go down to the front desk to find out what's going on. He hesitated to go with me but he did go down with me but I felt he was complaining about me by talking to himself in Spanish. I asked the manager Byron why am I getting one bed instead of two queens. He stated that this weekend was so busy and no two queens for you. "It's all our fault " he stated that. I told him that I have a family of four and can't sleep in one bed and I also told him that already did the online check in at 11am on the same day. Byron pointed to the check in sign which printed 3pm check in. He told me that I have to check-in in person after 3pm. As I kept explaining to him that the Bonvoy app told me to check in early in the morning and I also even if i come at 11pm, the two queens should be saved and ready for me because I paid for it. I did check in online successfully and the room should be locked in and secured for my stay. Out of the blue, he told me that all the rooms were sold out and the one king bed room was the only one left that either you take it or you leave. My wife and I were debating how one king bed can fit a family of 4. The manger Byron got angry and he cancelled our booking immediately without any reasons and explanations. That was the time I got very frustrated, shocked and helpless. I asked him "are you kicking me out?" He replied "yes, I am kicking you out and you can't stay in this building. " Get out now!" He didn't even try to help us to solve the problem he created nor providing the other chain hotels that can accommodate us. By that time (11:30pm),I got more frustrated because my kids started crying and worried about they would sleep in the street. I called the police at the moment trying to seek for help. The police came but couldn't help me to solve the problem because it's not a crime. I felt like my whole family were being treated like a third world country citizens!!! Byron was so rude and ridiculous and his intention was extremely bad. He knew that every hotel was fully booked due to a very big basketball tournaments in Reno and Memorial Day long weekend. It was impossible to find a room to stay in at that time. My wife requested the staff to provide a printout to state that the manager took the initiative to cancel our booking and kick us out of the hotel. But the staff was very uncooperative and he refused to help at all. I ended up leaving the hotel and realized every hotel was full. At that time, I was so lost and helpless. I drove in different places to see if any hotels can accommodate us. I ended up finding an Inn 30mins away until 2:30am. My wife and I couldn't sleep through the whole night. We got sick physically, mentally and emotionally the next day. My whole family was traumatized and my trip was ruined by him. Marriott should look into this and keeping the hotel's reputation by firing this manager (Byron Camarena). If I have the option to rate the experience, I would rate negative 100 because it was the worst hotel booking experience in my life!. I can't believe that Marriott hired a group of unprofessional staff to operate the hotel. It seemed like they were never trained to treat customers with dignity and respect! Good luck if you still want to plan your stay in this hotel at 505 USA PKWY COURTYARD MARRIOTT RENO SPARKS!

    Residence Inn by Marriott Reno South

    Residence Inn by Marriott Reno South

    (6 reviews)

    $$

    South Reno

    Really great stay at this Marriott. Their customer service was impeccable. Everyone greeted you…read moreeveryday we were there. I'm a platinum member, so I was very happy to be upgraded to their one bedroom. The room had everything you needed. I believe each room had a kitchenette to it. We had a full size refrigerator, a full sink and stove. You have all the utensils you need. Their breakfast every morning was really great. You had different options everyday. Everyone serving you was also very friendly and greeted you all the time as well. I really like this hotel because it is new and clean. I hope they can work something out with the casino to where you can charge your room for the restaurant charges so you can get the points.

    Stayed here for 3 nights on holiday. Newly built in 2025 with contemporary facilities…read more It had outdoor pool, hot tub, mini golf course and fire pit. Interior was aesthetically designed with a cozy lounge area. Rooms are clean and well maintained. The best part: it was very new. I was impressed with the amenities until I hit the breakfast buffet. It was abysmal. One of the worst I've had. Limited selections plus unappetizing everything. Many items were done wrong: 1. Yogurt was frozen then thawed causing grainy and inconsistent texture. It tasted like crap! I also suspected they were expired. 2. Frozen dairy products that you can't drink right away. Wonder why they have to freeze everything. At least thaw them properly for guests to enjoy. 3. Rotten banana and unwashed apple. 4. Awful pre-packaged hot chocolate powder drink. It's too sweet and too weak, tasting neither milk nor chocolate. Lousy brand they've got. 5. Scrambled egg tasted fake. 6. Run-out items were not refilled on time. 7. A lot of bad carbs with oversweetness. Nice lounge area to dine but food was a huge let-down! The staff was inexperienced in handling both food and service. Housekeeping- They clean every other day if you stay 3+ nights. Kinda lazy. Those skinny shower bottles better get fully refilled during service if you have a few people staying in the same room. Hospitable front desk staff but other staff were not friendly. Their customer service needs to be fine-tuned. The location is right next to a casino and many restaurants are in close proximity. The stay was pleasant but I wouldn't recommend the breakfast.

    Main Street Inn - Main Street Inn

    Main Street Inn

    (19 reviews)

    $

    Very friendly staff. Older building, but clean and comfortable. It may not be a five star hotel,…read morebut it is still worth a 5 star review.

    I try not to write a review of any business that I am currently doing business with. It seems a…read morebit strange and possibly could be seen as manipulative. So this review had to wait until I could know I wasn't going back very soon. I stayed here for roughly about 3 months straight. It's a nice little family owned motel. It's definitely not the weekly motel vibe that you might get on 4th street in Reno. But a "small town" motel vibe that you might have gotten back in the heyday of motels in new interstates before freeways. There is nothing fancy about Main Street Inn, but if you are in Yerington for more than a potty break, you probably should already understand that there is nothing really fancy about Yerington. This is a town of friendly real people. Not fake city people that plaster on that smile because of some creepy corporate guideline. The town is probably the most welcoming town in all of rural Nevada for me. The office is populated by a bunch of locals filling in the hours. So there may be small spot of time you wont have anyone at the front desk. This is really a mom and pop business. The room I was in for most of my time in town was just right for my needs. Each room has it's own character it seems. Mine had lots of drawers to keep stuff in as well. All of the staff, including the owner was always pleasant and as helpful as possible when I interacted with them. If I could get this good of service at the high end hotels I stay at on vacation, I might never come home! The only real negatives that I can think of are that they don't have great parking for larger vehicles. So that might be a consideration if you have a large vehicle it could be a tiny walk from where you have to park your car. All of the businesses are within walking distance of the Inn as well. I highly recommend Dini's Coffee Shop.

    MYTRI - hotels - Updated May 2026

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