I've been to a lot of physical therapists over the years, and Mike is hands down the best I've ever…read moreworked with. He's extremely bright, friendly, and truly understands how to make therapy functional and tailored to real-world movement.   From day one, he took the time to explain what was going on with my injury, why certain exercises mattered, and how to progress safely without setbacks. He's encouraging without being pushy, and he strikes the perfect balance between challenging you and keeping things realistic. I've made more progress with him in a short period of time than I have with any other PT. If you want someone who actually listens, knows what they're doing, and genuinely cares about your recovery. Highly recommend.

I fractured my fibula playing soccer and after I got my boot out, I was referred directly to the…read morelab; and I can't recommend them enough. Every member of this staff is caring, talented, and know what they are doing. People with all sorts of injuries, ages, and fitness levels were treated with dignity, respect, and care during my months I spent getting back to my level of soccer. I've always been somebody who hates going to the doctor and dentist, I actually feared going to PT, but the professionalism of this team allayed this right away. Hopefully, I never have another injury, but if I do, I know where my first appt will be.

Have to update this after attending another PT establishment of the same price point. The PTs here…read moreare great and very knowledgeable, but I feel that the amenities/overall experience is not as good. Examples below. - Scheduling/Booking: At other PT establishments, I had no trouble booking online. Here, I'm unable to change my appointments online. I have to call (don't always get an answer) or text a number and coordinate with someone back and forth. Compared to online booking, this takes much longer and is overall less convenient. - Take home exercises: Here, my PT will text/airdrop me videos of my exercises and verbally give me sets and reps. After my sessions, this requires me to take notes of my own sessions and dig through my camera roll to find my exercises. At other PT establishments, my PT would update my routine online after every session. Their online platform let me see videos, and had notes regarding weights/sets/reps. Same concept, but I found that other establishments fostered a better client/patient experience by doing a bit more work in the back end. I'll reiterate that the PTs I've worked with here are excellent, their quality of care and expertise during the sessions is great. However, I do think other establishments with similar price points have shown more care for client/patient experience outside of the sessions, with easier scheduling and more efficient ways to access your care. Ultimately, this place is in a very central location for me, which beats out that of other establishments. I just hope to see some improvement in the areas not related to location and quality of care during sessions.

This PT group came heavily recommended by various members of the gym I go to, and I had seen the…read moreevidence of their work on my friends. Every single person seeing them has gotten stronger, fixed their injury and enjoyed their time. Fast forward to reactivating a knee injury. I knew who to trust-who would not just rehab the injury but also make me a stronger and better athlete. I cannot thank Dr Denise and the whole crew. And as much as I complain about the hard work, I also love it. Thank you guys.

Imossible to book. 5weeks soonest appointment…read moreBut they won't tell me if they take my insurance They won't tell me until day before or when I come in They want my address to bill me .I cant use PT not covered by insurance

I wanted to take a moment to express my sincere gratitude for Sabrina, an office clerk at USC…read morePhysical Therapy. Every time I visit, Sabrina's warm and inviting demeanor makes a world of difference. She consistently goes above and beyond to ensure that patients feel cared for and supported. Her positive attitude is truly infectious and greatly contributes to the welcoming atmosphere at the clinic. Sabrina is an incredible asset to the team, and I am so grateful for her dedication and kindness. Myself, having been in service and hospitality all my life, I pride myself in giving 1000% to my customers and as one knows, it can be challenging at times. Sebrina is a true champ in what she delivers to the team. I know it when I see it!! Thank you, Sabrina, for everything you do!

Brett and the rest of the team are amazing. They have helped me with back issues and neck problems…read morewhile still allowing me to train and teach..

Writing this review on Yelp as well since Caroline has been beyond helpful!…read more Here's a bit of my story: I've been dealing with chronic pain for the past 7 years. Despite seeing multiple physical therapists over the years, the pain never fully went away--and about two years ago, it started spreading to other parts of my body. As a healthy 30-something-year-old who has played competitive soccer most of my life, the pain was confusing and frustrating. After struggling to find someone who truly understood what was going on, a co-worker recommended Caroline--and I'm so glad they did. While I was initially hesitant due to the out-of-pocket cost, I decided to give it a try. I only had the chance to see her about four times before moving out of state, but those sessions made a huge difference. Caroline stands out because she doesn't just treat symptoms--she takes the time to explain what might be causing the pain. Her ability to connect the dots and offer possible explanations helped me understand my condition in a way no other provider had. It wasn't an instant fix, but for the first time, I felt like I had real insight into the root of my chronic pain. Although my issue isn't as simple and will require time, I am now hopeful. If you're dealing with something complex or persistent, I can't recommend Caroline enough. She's thoughtful, knowledgeable, and genuinely cares about helping her patients get to the bottom of their issues.

I had an outstanding experience with Caroline. She provided a thorough assessment of my entire…read morebody, which made me feel confident in her expertise. Then she got to work. It hurt so good LOL Her personalized stretching and exercise tips are helping me on my path to recovery. I appreciate her dedication to my well-being, and I highly recommend their services to anyone in need of physical therapy

I've been to East Los Lab multiple times for things like mobility, tennis elbow, and just overall…read morebody maintenance, and every time, Diana has been amazing. Diana isn't just the best at what she does she's also an incredible coach. Anytime I start to freak out about something I'm feeling, she always has the right answers to put my mind at ease. For mobility issues, like my tight hips, she's seriously helped me improve. Because of her, I've hit new PRs since my mobility got so much better. She's even helped me dial in my squatting stance, which has been a game changer. When I was dealing with tennis elbow, she got me through that too fixed it up and made it manageable. Her knowledge, focus, and just genuine care for what she does are unmatched. If you're on the fence about booking a session, don't even hesitate

Great Experience! I reached out to them after my pregnancy…read moreto help me with my Postpartum journey. My rehab was great! Very organized and detailed.Your not alone they are here guiding you every step of the way

Just "graduated" from close to 9 months of physical therapy after a surgery. Went for treatment…read moreevery week, sometimes twice a week, from being immobile (after surgery) to now fully mobile with excellent range of motion, and knowledge of how to maintain the health of the muscles and bones, with correct exercise. It took some time but it is all worthwhile because it is for my health. Everyone in the office, from administrative staff to the therapists, was very friendly and helpful. All the therapists were knowledgeable and very patient. The massage that they did was crucial and helpful as part of the healing journey. I had experience in a couple of other places before I came to B&C, and B&C has been the best & would wholeheartedly recommend this facility.

During my 6 months of treatment here, I have had very positive experiences with all of the staff…read moremembers! They have been communicative, organized, and attentive to detail. Boris, the PT I worked with, was very friendly and helped me resolve the issue I came in with. He shared lots of useful advice in regards to working out that I have been able to apply to daily life. Receiving treatment here has been transformative for my physical health and I would not hesitate to recommend others to come here.

Jeffery is very knowledgeable and patient! Took his time to assess my complaints/injury every…read moresingle time. Had about 6 sessions and every session he showed the same diligence in his assessments. He would take videos of my run form, give feedback and explain why certain movements can cause muscles strain/ discomfort! I had persistent knee pain that would not go away. I've tried massage, acupuncture, rest, stretching but nothing would resolve the issue. After 2 sessions with Jeffery, I started noticing significant improvement with pain relief and run performance. Every session Jeffery would build on the exercise and send videos/training schedule on an app. The app was very helpful, with daily reminders for exercises and help me adhere to my rehab goals. I've been pain free after my 6 session and would likely return for sessions to help with performances /strengthening exercises

I was referred to Dr. Jeffery Su by my partner, who found him via Yelp. I decided to go with Dr. Su…read moreafter researching all of my physical therapist options through my health insurance and found that they all had terrible Yelp reviews. The reason my partner liked Dr. Su was because he actually tries to help you without roping you into seeing him multiple times just to get money out of you, which I found to be very true - he was able to fix me in just 3 sessions. Paying the $165 per session out of pocket (still FSA/HSA eligible though), was well worth the money in my opinion because I was desperate to get better from my pickleball injury and get back to playing ASAP. Before coming to Dr. Su, I was trying to diagnose myself with ChatGPT and was following their prescribed regimen to heal myself. I wish I had gone to Dr. Su earlier because he was able to diagnose my issue in the first session and give me actionable strengthening exercises (he posts all the assigned exercises, with instructional videos, on the PtEverywhere App) to provide me with some immediate relief from the pain. Dr. Su said that I had strained my (sacrotuberous) ligament, which ChatGPT said would take 4-6 weeks to heal. After religiously doing my strengthening exercises for 4 weeks, I found that my pain was low enough to where Dr. Su approved my slow return to Pickleball and Aerial Silks (he's incredibly responsive via text). I found that as I would play, the same right side was continuing to give me trouble. So I went back to see him a 2nd time. At this session he was able to diagnose that my right hip was super tight and was impeding my recovery - he wasn't able to discover that during the first session because I was in so much pain that he was only focused on fixing that first. He used a strap to pull on my right hip to gain some mobility back, but it barely moved. The next couple of days I was incredibly sore but continued to religiously complete my newly assigned strengthening exercises along with foam rolling (if he forgets to posts the exercises on the app, just text him and he'll post them right away). Whatever he did to me, worked because by the 3rd day, my pain was gone! That along with the foam rolling was probably exactly what I needed too because I was able to easily move into my right front split without the tightness I had been experiencing for years! My follow-up appointment was a week and a half later with Dr. Su and I had no pain to report to him. He tested my right hip again and was able to finally get the head of my right femur to actually "bounce"/move normally during this 3rd session. He taught me some lifetime maintenance and strengthening exercises for my overall health and longevity for playing pickleball, which he posted on the app. He also sent me some links to adjustable home weights to help me save space in my apartment. I generally have trouble sticking to self-guided workouts but Dr. Su simplified them to just 25 minutes of exercises, twice a week. Hey - if that's all I need to keep playing pickleball without injury for the rest of my life, I'm sold. Sign me up!

I arrived for my 11:00a.m. appointment at 10:00a.m., wanting to allow plenty of time to complete…read moreany paperwork. Within minutes, I had finished the forms and settled in to wait. At 11:35a.m., I was finally called for my evaluation. About twenty minutes later, after a brief assessment, I was told simply to "come back when it doesn't hurt." By 11:55a.m., I was back out the door--just in time for their lunch break. In the waiting room, I noticed a tipping chart encouraging patients to calculate gratuities based on the total insurance payment, not just their co‑pay. That struck me as inappropriate for a medical setting. I came seeking relief, but left with no improvement and deep disappointment. The visit felt like a waste of time and money, and the experience left me questioning their professionalism and priorities.

I looked at numerous Yelp reviews before I made an appointment for this location…read more I completely understand why there were numerous 5 star reviews. Everyone at this location is very friendly and courteous. I love that I didn't have to wait that long at all for a physical therapist. I was disappointed that my therapists didn't wipe down the location that I would be lying on, and yet my husband's therapist wiped his location. Since I have an obsessive compulsive disorder, that made me uncomfortable. The type of therapy you receive is dependent upon the therapist. There are therapists who talked to me in regards to how I should or shouldn't do something. Then there was a therapist that basically made me feel like she wasn't happy working there. After that incident, I decided to just purchase my own TENS machine and gel ice packs. I would just do the exercises at home. The first and second visit here was a 5 star experience, but the third time here made me realize that I could do most of the exercises at home.