I've always been pretty active, but recently my right hip started causing me pain, to the extent where I couldn't sleep well and anytime someone mentioned hip surgery, I thought I was a candidate. After various xrays and ultrasounds and seeing a chiropractor, my doctor recommended me to come to N Care Physical Therapy. These guys are great! They are knowledgeable, helpful, and professional. They obviously know what they are doing. Abraham's program helped me strengthen my muscles (that were long forgotten) by increasing the challenges every week. He listened to me and made specific adjustments. I learned enough to confidently do the exercises on my own (something that watching youtube videos has never been able to do). I've been able to change how I move throughout the day and my jogging and sleep has improved. Even my chiropractor noticed the positive changes. Thank you team Abraham, Christian, and Thomas. You guys allowed me to take charge and be responsible for my own body again. read more

I wish I had a way to communicate my bad experience directly to those in charge. However, the only option appears to be phone calls. I am unable to speak, therefore, I am communicating via review. After more than 4 years as loyal patients, the front office staff kicked us while we were down. I don't know if this was her way of following directives from higher ups, or if she was really fed up with us or the world. The interaction was highly unprofessional. My teenage son and I are both patients. We have both faced extremely challenging health experiences in 2026. The list of ailments is ridiculous. I recently spent a week in the hospital. As a result, we had canceled a lot of PT appointments. Because I have not been able to speak for the last month, I have had to rely on friends and relatives to make the phone calls for me. The N-care staff were always very kind and understanding until yesterday. I has my son's father call 25 minutes prior to the appointment to confirm. (The usual reminder text was apparently sent to our landline. Weird!) The person on the other end apparently thought we were going to miss the appointment and started confusing my phone helper with warnings about a $50 same day cancelation charge. I cut the call short so we could make it to the appointment, which we did with 5 minutes to spare. My son went in first, only to reappear moments later, saying that the office wanted $400 before putting him back on the schedule. I had scheduled six appointments in the next month just a couple of weeks ago. I had just confirmed today's appointment and rushed to get there on time. I was a little pissed off, and I rushed into the office without my notebook. I asked for a piece of paper when I came in so that I could participate in a conversation. The person behind the desk said no. She wanted me to hear her out first. Bring mute is a frustrating experience in general, she made it worse. In effect saying that my perspective was unimportant or invalid, she preemptively ignored me. Now her explanation focused on excessive cancelations and policies listed in the text. She said we had 8 cancelations, doesn't seem too terrible if over 4 years. If it was in the past few months, I understand her frustration, but I can't condone her implementation. There were many opportunities to start implementing the policy prior to our arrival. She chose to first embarrass my son and then to mistreat me. It seems clear that she, or the company, don't want us as patients. There is no way that we could afford the $400 fine. This is unfortunate because my son and I really trust Christian, the physical therapist. We have waited months to get on the schedule in the past. We will miss him. Now, the front office assistant complained about the times when therapists could have been seeing patients when we didn't show up. What about the hour the therapist didn't see a patient during the time that my son was scheduled? In that time my son could have gotten the at home routine that we have been asking for, and that his orthopedic doctor has been demanding, for months. ​ read more

Love this location! They work with you one on one, very knowledgeable and super clean facility. They use K tape to help with your surgery recovery alongside with warm packs for the area in recovery. They really work with you making sure that recovery is easier and smoother. when making appointments you have to do it in advance because they are super busy at this location. read more

N Care Physical Therapy - Warm wrap - Physical Therapy Near Me - Van Nuys, California

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Unbelievable. I got prior authorization from insurance who listed N Care as an option for physical therapy. Unfortunately they don't answer their phones. So I drove to the low budget strip mall facility next door to Goodwill an there were 4 staffers an no patients. Startling. None of the staffers approached the vacant front desk to speak with me about scheduling. I force my insurance company Anthem Blue Dusl Advantage to provide OON (out of network providers) to place my appointment elsewhere. With all of the available physical therapy offices in LA select another one. read more

Horrible communication and rude attitude from the receptionist. I called to inform the office of a late appointment arrival. Receptionist never stated a 10 minute grace period before canceling but argued with me that she did. My call was on speaker with the patient and never gave that information. Canceled all future appointments. I work in healthcare and details and communication is important for a patient care this placed fail. read more

After shattering and dislocating my right knee cap in late January, I had surgery February 21st. As I was going through PT at a different facility, I was approved for Myofascial Release Massage and the insurance company assigned me here. My second appointment was with Frank, who knew exactly what I've been through and what I continue to go through. He had a similar injury at a very young age, which is why he got into the profession. I immediately knew I was meant to be here! In my opinion, Frankie is the best part of this establishment! Not only is he extremely knowledgeable, he's polite, professional and he has compassion! He always has a smile on his face and he always finds time to say 'hello' and ask me 'how's the knee?' When great customer service is hard to find these days, it's always nice to see Frank. Thanks again! read more

Compassionate and professional staff. Clean and organized clinic. Positive atmosphere. I would like to thank Frank for making my office visits so enjoyable. Besides being an expert massage therapist, a great teacher on how to do my exercises correctly, he's also a positive individual with great sense of humor. Also, my experience with the girl at front desk is quite positive compared to what I've read in previous comments by other people. She was always welcoming and nice to me. read more

Dealing with the orthopedic office (will not mention) was horrible. The experience, a nightmare to say the least. So we thought, when they referred us to NCare, that it would be a nightmare as well. Was a Complete 180. I've been taking my mother here a dislocated shoulder & knee pain. First off, the entire staff are professional, kind, and pay attention to their patients' needs and concerns. And, beyond. Making the experience with this NCare facility a joy to deal with. Clean work areas. Again, GREAT STAFF. Would we recommend them. That would be a YES. read more

The Front office girl with Pink Hair will give you attitude and will keep harassing you over and over while you're with your PT. When you get an authorization from your health insurance group and they authorization 8 or 12 PAID PT sessions in the time frame of 3 months and N care physical therapy will only give you maybe 1 session per week at the most you will never be able to use up all the 12 PAID PT sessions with N care physical therapy because they keep adding more and more new customers in per week when they can't even treat the clients they have already. What is the point of the health insurance group issuing an authorization for 12 PAID PT Sessions for 3 months when you're only going to get booked up for many a few PT sessions in 3 months never finishing the first authorization . I got scammed big time from this N care physical therapy company and will never go back or recommending them. I was treated like trash and talked to over the phone like trash flipping out on me and trying to blame me that is was all my fault for not using up all my 12 paid sessions when they won't even allow you to book multiple appointments per week. Don't try to blame the customer with the medical necessity that is ready to go multiple times a week and getting BLOCKED by their screwed up scheduling that is booked up for weeks and can't get in per week with jacked up hours. If you have a medical necessity you will never finish your sessions that are paid by the health insurance or get your medical necessity FIXED by N Care Physical Therapy. read more

Had several positive sessions with all the pts but I'm grateful and impressed on the message therapist. Knowledgeable, thorough and attentive on injured areas. Maggie #staffiscool read more

Hi. We took my elderly father to N Care Physical Therapy for leg pain, and Thomas and Frank were wonderful! They were so patient, professional and kind, taking the utmost care with him. Thomas was a saint and these guys know what they are doing. Thomas even put Sinatra music on to get my dad moving and he loved it. It choked me up a little. As of now, my dad's pain has diminished. If it returns, we like knowing we have them to go to. What a comfort. Highly recommend. I'm very careful about who I trust with my mom. His doctor referred them, so I will make sure we give him credit too when we see him next. Highly recommend. Small office in the back, plenty of parking. read more

Can't be happier with my treatment. Not only was I in pain, I thought I only had issues in the one area of my body. (My knee) They not only evaluated and helped me get into a routine to fix my muscle pain, but also ways to stretch and also spent time showing my how other parts of my body are connected to my knee pain. I am still working my exercises now at home and am very satisfied with all the therapists and their different styles of helping me! read more

This review is long overdue. I have been coming to N Care Physical Therapy Van Nuys location for over a month now and couldn't be happier . The entire team is beyond professional and kind, I always come out of my procedures happy and content. My problem area is my low back, post pregnancy complication, and I have noticed a great improvement so far. Thank you N Care for treating me so well, you guys are amazing. read more

Thanks to n care PT for helping me get back to my 100% , they helped me get back on my feet after my fracture on my ankle. All the guys at n care took a turn helping me and I can't stop thanking them for all the help they gave me after recovering. I really didn't think I was going to get better but they really pushed the limit to make sure I was 100% better. Thank you guys for all your hard work, always precise and loved how you guys always entered work ready to help me on what ever issue I was having with my ankle. Definitely will go back if I ever need it. read more

The new staff here are great! Super thorough and they care so much about your progress! I have had a great experience here so far, and I appreciate all the tips they give to make sure you WILL get better. Christian is my therapist and he's phenomenal! Frank & Lang are super nice too. read more

The service provided by Abraham at N Care Physical Therapy makes going always worthwhile. Frank stood in when Abraham wasn't readily available and was also professional, friendly and polished in his expertise. Abraham took the lead for my treatments with a plan addressing my lower back pain. Abraham answered my questions and then explained in much more detail, pertinent information relevant to my treatment. He performs hands on stretches with care, purpose and sensitivity and listens to your feedback to make sure the desired effect is accomplished, Always a pleasure to receive treatment from individuals as knowledgeable and talented as Abraham and Frank. Thank you. read more

Here for physical therapy and encountered a young lady named Mavis who had wild pink colored hair with a big nose ring hanging out of her nose looking very unprofessional not to mention her unethical conduct and hostility towards me because I simply asked for a note for my job to get excused for missing work. read more

Loved going to N care physical therapy in Van Nuys on Woodman Avenue. Christian did a wonderful job on helping me rehabilitate. Sorry I couldn't be there longer. Thank you again to the staff at N care on Woodman Avenue. Laura M read more

exceptional, extraordinary pt of doc maggie, very smooth & calming, more than a 5tar rating, great work

The customer service (Mr. Jesse & Chris) is a worst experience I have ever seen. Some medical records were requested and it took almost five months and we are at square zero. Mr. Jesse never comes on phone, if he picks up by mistake he puts on hold and then hangs up. If you ask for supervisor, he is not available. Unbelievable. read more

I would give this place negative stars if I could. What a waste of time. So, my daughter gets referred to this place by her pediatrician. I call them and nobody picks up. It just rings endlessly. I call back a couple hours later and leave a voice message. Three or four days later I haven't heard back, so I call again and the front desk person answers. After apologizing for not returning my call, they book my daughter an appointment for about a week later. On the appointment day I take my daughter out of school a few minutes early, then fight my way through traffic for about 40 minutes only to find this place closed. Locked up tight. I called 4 or 5 times. Nobody answered. I knocked on the door. Nothing. The next day I called to ask what happened and the front desk person says, "Didn't you get a call from us canceling your appointment?" What a joke. Whoever owns this place should overhaul the staff if they want to stay in business. read more

I was having severe back pain due to a disc extrusion. This lead to immense leg pain from sciatica issues. Thomas and his staff (Tamra and Frank) were everything I was looking for and needed. Parking: There is a paid parking lot on site. It's a large lot but there is FREE street parking right out front! Staff informed me of that quickly. Office: The business card/address took me to the wrong room but it was easy to find. It's not the best or biggest office I have been to but they have everything you need. They have a few offices and I have views them online. Those are top of the line for sure and I would not let this hold you back from visiting this location. Staff: Very kind and professional. Always a great experience and I look forward to my sessions. Experience: This is what matter most and is what has me leaving 5 stars. They knew exactly what I needed. I have been to other PTs, chiropractors, acupuncturists, and back specialist in general; nothing compares to the improvements in mobility and pain that I made here. I am back to doing the things I love. Not at 100% yet but I have no doubt I am on the best track. read more

Thank you very much for everything guys, excellent work, now I am 100% better, the best physical therapy ever... Highly recommended!! Say hello to bubba !!!! Keep working. Greeting: Mario R. read more

This place has been a Godsend to me. I was injured in a very nasty car accident and my way of life was compromised. I had trouble showering and using the restroom by myself. I couldn't put my socks or shoes alone. I would wake up in pain and go to bed in pain. At the end of my work shift I could barely even walk. THEN I FOUND N_Care Physical Therapy. Eric, Anna, Chris and Mierna are ALWAYS so helpful.. when I first started I was asked what I wanted out of PT and it was to not go to sleep in pain and wake up in pain. And these guys did just that for me. They showed me exercises I can do to strengthen my body and things that used to be impossible for me to do on my own I can now do with ease. At first the the massages used to be torture I was in so much pain I couldn't imagine things getting better and they promised as long as I did my part I would heal. And I am. Every day has its challenges but I couldn't imagine how life would've been without N_Care PT. I get emotional just thinking about how bad things were. And I honestly can't Thank these guys enough. They're really amazing at their job, they take it serious and they deserve praise for the amazing work they are doing. THANK YOU GUYS SO SO VERY MUCH FROM THE BOTTOM OF MY HEART! Thank you!!! read more

excellent, efficient, extraordinary services of docs christian, frank & leang, great theraphy, cured my headache & muscle pain issues, they deserved to be called doctors bcoz they care for their patients like me, more than 5 star service read more

Not happy with the service. I found Chris T. not helpful with my therapy and not friendly and not good with giving directions. Also no one checks in on you to see if your doing the exercise right. read more

I started coming here a few months ago because I damaged my peroniel nerve in my left leg and my foot dropped. The team at NCare is amazing! Not only did they help me get 100% feeling back in my leg, the treat you like family. Can't say enough great things about them... thanks Thomas, Ana, Eric, and Chris! read more

Big thanks and much respect to Thomas(Owner) and his crew Abraham, Mirna, Frank and Tamara for making my dream of walking again come true in just a couple of months. I've been there quite enough to see what they can do. They have the knowledge, patience and experience. I had two surgeries in 2017 on my Tibia above my ankle that left me with two metal plates and 14 screws and I am very thankful and pleased to be back on my feet thanks to these guys. I truly recommend "NCare Physical Therapy" to anyone seeking a good therapist that isn't afraid to twist, pull and relocate all bones in your body. These guys are awesome!! Thanks again and hopefully I never have to go back lol read more

Was placed under their care for an injury to the lower back in a work related accident. By the end of my sessions I felt great. Knowledgeable staff with great personalities and the adorable Bubba the dog. Thanks to their help I'm back to work and training for the Spartan Race. Thank you everyone!! read more