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    N-Depth Laser Engraving

    5.0 (5 reviews)
    Closed 10:00 am - 2:00 pm

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    20 minutes

    Response rate

    100%

    Services - N-Depth Laser Engraving

    Engraving

    Gift shops

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    3 years ago

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    See's Candies Seasonal Pop Up Shop

    See's Candies Seasonal Pop Up Shop

    (2 reviews)

    For over thirty years I have been filling my children's Christmas stockings with See's candy. After…read moremy recent experience, I will never again give them my business. Giving the whole See's experience with website, this store, and telephone customer service with corporate a big fat 0. Placed online order for store pickup. Receive email to not head to store and that I will be contacted when order is ready. I have done this in the past and usually receive the "pick up your order" email in a few hours. This time several days elapse. Looking at See's online there was no way for me to check my order status although my credit card company (AmEx) showed that I had been charged. After two days I called the store to inquire about my order's status and was informed that this particular store does not fulfill online orders for pickup even though the store was an option on the See's website and the initial email from See's indicating this would be my pickup location. Furthermore, they had no way to look up my order and provide a refund. They recommended I contact See's through their website. On See's website there was no way for me to cancel my order and receive refund. I called their customer service number and was told they had no record of my order and I should go to the store of my order and get refund there. Frustrating and impossible since the store has no record of my order. I was out on hold several times for long periods of time while the customer service rep spoke with her supervisor. Several time I requested to speak with her supervisor or manager and was put on hold. Each time the customer service rep returned and said they would not talk directly with me but relayed "what the supervisor said was...!" In the end she took my info and assigned me a case number and said "you will be contacted" but I've yet to receive a call. We will be reporting this to American Express and Better Business Bureau.

    Excellent candy and good choices. They were continually stocking during the Christmas periodread more

    N-Depth Laser Engraving - engraving - Updated August 2026

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