Great dentist, so busy, Dental hygenist was very good also..

I recently fell down a flight of stairs and landed on my face/left cheek. Needless to say I suffered serious damage to several teeth and my jaw. Dr Sarabia administered treatment and as part of my treatment plan also installed a permanent bridge over the teeth I did loose. Now I can eat comfortably again, my cheek is no longer as droopy, I am pain free, and I am smiling again!! I love it! I'm almost finished with my treatment plan and each time after my visit I remain totally impressed by his skill, knowledge, and patience. I am greatful that Doc always takes the time to thoroughly explain the procedures needed and again does so every step of the way. I do live 3 hrs away but do not mind the travel time because the treatment and care I will receive will be excellent. The entire staff is always cheerful, pleasant and flexible with scheduling my appointments due to my commute and go out-of-the-way to make it work for me. Many many thanks again to Dr Sarabia and his awesome staff for continuing to make my overall experience a positive one. I love you all!!! I highly recommend Sarabia Dentistry whether you have to travel long distance or not.. it is so totally worth it! :) PS: My husband is also a dental patient, and is just as pleased as I :) When dental services are needed.. Sarabia Dental is where we will always be :) read more

There should be a negative star! Been going to Dr Sarabia for over 10 years he was great now that he has changed to Aria Health Care they are TERRIBLE! Both receptionist's were rude like I have never seen! My son was in absolute pain with a failed root canal and and needed immediate attention! We called days before for an appointment, drove an hour and half from Bakersfield, got there 30 minutes early in case paperwork or anything else had to be updated! They said he was not assigned to their office threw western dental and to call the number to have it changed which we were trying to do! We told the we would pay out of pocket if necessary and I would deal with insurance while he was being treated. They refused to help! I don't know why Dr Sarabia gave up private practice to go with this company but was a terrible move! I will make sure to tell everyone in Porterville to change from this office! If your going to work in health care you should be empathetic and compassionate with all your patients! Absolutely appalling and an embarrassment for Dr Sarabia! It's to be noted DR SARABIA has always been good to us and been a good dentist! It's ARIA HEALTH and the people that they hire that are terrible! BE CAUTIOUS WITH THIS OFFICE! read more

Omg .. best dentist.. SUPER nice Dr. .. the girls there are really nice and helpful.. dr did a great job to make sure I was out of pain ...

Dr. Sarabia is a good dentist. However his review is more in regards to his offices practices. I had thought my insurance included Dr. Sarabia since I saw his name on my dental insurance website. I was happy because I actually went to get my teeth cleaned by him as a child. This was the first time dealing with civilian insurance since my family just transitioned from military insurance to civilian and it was still a bit foreign to me. They took my insurance information immediately so I thought everything was fine. My husband and son had already been seen and my X-rays had just been done and I get informed during my cleaning that our insurance isn't taken at this office. What could I really do? Services had already been rendered. We owed $799 out of pocket for X-rays and dental cleanings we were under the impression, upon arriving our insurance would cover. When I called to ask why they didn't tell us our insurance wasn't covered because they must have done it in the 15 minutes before we were seen I was told it was a "common courtesy" to check a customer's insurance, as if it's not a common practice in all medical offices to check a patients insurance first before they're seen. That's it now, we're in debted $799 because they said we weren't more aware of our dental insurance. I feel robbed and this isn't right. Patients should be made aware that their insurance isn't in network when arriving so they're not just thrown hundreds of dollars in debt. By the way, of all the places I've lived and offices, dental and medical I've visited while my husband was enlisted this is the first time I have ever heard of checking the customer's insurance as a "common courtesy". If it's a courtesy why wasn't it done before I was seen and why wasn't I told about it before anyone in my family received services. It just sounds fishy and like they deliberately withheld the information from me till it was too late to do anything and we had to pay the hundreds of dollars for services rendered. It's not right and I liked Dr. Sarabia but I will never go there again, even if something should change with my insurance and he is in the network. That's just a ridiculous amount of money to be hit with when I was under the impression my dental insurance would cover it. Ridiculous read more