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Naf Naf Grill

3.7 (245 reviews)
Open 10:30 am - 10:00 pm

Order Naf Naf Grill Takeout or Delivery

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NAF NAF GRILL ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Dogs allowed

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Recommended Reviews - Naf Naf Grill

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Reviews With Photos

Patrick S.

Years ago we discovered Naf Naf on one of our first weekend trips together to Chicago. We love the fast casual concept and the fresh ingredient options that you can assemble to create the bowl, platter or pita of your choice. Hummus, lettuce, chicken shawarma and diced cucumber salad and other pickled options making with an array of sauces make for a yummy and affordable lunch option. Fresh pita comes with most dishes, the falafel are really tasty and they have an interesting curly fry that's ok if that's your thing. Plenty of seating. Affordable options and quality ingredients merge to create a solid experience every time. Service has always been fast and good. Several locations across Chicagoland to try.

Metal ring found in pita sandwich.

Found a metal ring in my food. For your safety do not eat here. Corporate and staff have done nothing but make excuses. Haven't even provided a refund. Do not eat here for your safety.

Macy M.

Honestly, the BEST customer service ever and the food is amazing!! I'm so happy I decided on this place vs every other restaurant around this area. Eric, Demetrius, and Trayvon were phenomenal! Managers need to be aware and offer promotions and praise to these gentlemen who provided such an amazing customer experience. I'm just here from Tampa,FL for my kid's vball tournament, but the customer service alone made this a best choice in my book! Kudos to you all for making us feel so valued in Chicago!!!! Will visit again soon!

Kevin N.

QUICK REVIEW: Ordered for delivery and it was professionally put together with utensils and napkins, included, so big win there. I really enjoyed the "Mediterranean Chipotle" it offered in terms of options and customization. The prices were pretty fair and most importantly, the dish was delicious. I really enjoyed the crispy chicken complemented with the tahini sauce. Strong recommendation as an EAT! OVERALL: 9/10

Jessica S.

I ordered a falafel chicken bowl with tzatziki, hummus, and garlic sauce, and I had baklava. I like it better than Roti, but overall just ok, not the same as going to a real Mediterranean restaurant.

DO NOT GO TO THIS LOCATION. Female employee asks for my name then hands me the wrong order. I didn't realize until I got home so I had to go back to get my correct order. Once I got back, there was no apology from the shift manager nor the female who made the mistake. Instead they started YELLING at me and never once apologized. STAY AWAY FROM HERE

Closes at 9pm. I was told "to-go only" at 740pm.
Matthew W.

I have worked in hospitality and customer service for my entire career. I've also worked in food service, including as a supervisor. I'm not the most naturally cheery person, so I think the thing about needing to welcome someone with a smile and a super happy attitude is unrealistic. But I think that the bare minimum expectation should be that the person who is going to help me at any business, and the experience I receive from the business itself, should not make me feel worse about myself than before the transaction. This location and the employee I interacted with completely failed to meet this expectation tonight. I walked into the restaurant maybe ten seconds behind another customer. When I approached the line, the employee was busy setting the prep station. It must've taken too long, so the person in line left, which is a thing that happens and it's fine, no big deal. The worker scowled after her, as if it was a personal affront, and that's not really a great way to start the interaction. Then I stood at the counter, and the worker continued to prep the station for a good 30 seconds before acknowledging me. This is a nitpick, but it's a bad look. Tell me that you need a few seconds to get something done and that's completely fine, doesn't bother me at all. It stands to reason that this employee did not acknowledge the other customer, and feeling blown off, they left, so this employee cost the business a sale. Based on the the interaction, I can promise you that they did not care. When I started my order, I asked for a chicken shawarma bowl; the worker asked if I would like a "full bowl." I replied, "uh, yes... well, what's the difference?" And my question was completely ignored. I haven't been to naf naf since they apparently started offering different sized bowls, and having an explanation would have been nice, but to hell with me, I guess. The employee put in the hummus and the chicken, and asked if I would like anything else, and I got Jerusalem, salad and cabbage. I asked if they had olives, and the curt "no" I got in return made me feel like an idiot for not knowing something so obvious to this worker. OK, fine, garlic sauce. But the real kicker. and the thing that honestly pissed me off so much that I am even writing this out, is that, once she had prepared this bowl, and after I answered "here," when prompted for here to go, I was dismissively, told, "oh, it's to go only right now." At that point, I seriously considered walking out because I hadn't paid yet and this was beyond ridiculous. I came in because I had an hour to burn before other plans. I wanted to sit somewhere warm and eat slowly for a little while. It's 7:40PM, in the Loop, in February. It's 43 degrees out. I don't live downtown. There isn't anywhere to sit that isn't cold. And a shawarma bowl isn't exactly the easiest thing to eat while on your feet. So I stood in the lobby and ate it there, because it's warm, and the place is open, and I won't make a mess, but I'll be damned if I'm going to stand outside in the cold because the tables have already been cleaned off. And they don't trust me to not make a mess. Afterwards, I looked on Google and reconfirmed: 9PM. I really do wonder if management knows that people are basically blown off for the last hour and a half at this place. The food itself was not good, and I don't know if this is just a decline and quality since I've been to naf naf or what... but It was somehow runny (I guess juices from the chicken, fine, whatever), but it was the least hefty bowl I've ever gotten there. I also wasn't offered a pita which has been a mainstay of every single time I've been to one of these places. I don't know if this employee had a hot date that they were missing out on or if they were desperate to get home, right away or if they had been there since six in the morning, but this person made me feel like crap. I don't know if I am a total fool for coming into the restaurant that had posted hours on their front door that stated they'd be open another nearly hour and a half longer and expecting high-quality food, but that's not what I got, because the food sucked and the value was poor. I am definitely not coming back to this spot, despite working a short walk away. But what I definitely AM going to do is send this review to the corporate office, because this was a comedy of very small errors that led to a quite negative experience. I am giving two stars because it did look nice and clean inside, so, good work for putting the absolute minimum effort in.

Receipt from order.

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10 years ago

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Andrew H.

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12 years ago

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11 years ago

Awesome quick bite place w chips salads Pitas. We got the salad bowl w chicken and a side of chips-good

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8 years ago

So delicious! You have to try it! I got the chicken shawarma bowl with all the toppings. Amazing!!

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9 years ago

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8 years ago

Delicious! It's a great place if you are looking for an authentic middle eastern taste!

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10 years ago

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11 years ago

Tasty and fast, despite the long line. Not quite enough seating, but well worth it. Good garlic sauce, and the steak shawarma was good.

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Andrew H.

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11 years ago

I just love it!! The hummus bowl and falafel!! For me considering the quality is reasonable price!! One of my favorites for lunch!

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10 years ago

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11 years ago

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8 years ago

Every noon is super busy but thanks to the online order. I always get my lunch without waiting~

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9 years ago

I had my wallet pick pocketed off of me at this location. When I complained, the workers told me that it happens all the time there.

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This particular location will never disappoint you. Great food and great staff every single day.

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9 years ago

Ate there for the first time yesterday. Got the chicken shawarma hummus bowl. It was fantastic. Will def go again

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10 years ago

feels a little pricey, but decent food all around for lunch. the pita is very good

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Falafel & Grill

Falafel & Grill

4.3
(669 reviews)
2.8 mi
$$

Good "bang for buck" would be an understatement when describing this place. The quality of the food…read moreat Falafel & Grill is absolutely OUTSTANDING, and comes at a beyond reasonable price. As typical for a counter serve, this facility is no thrills but it's kept very clean and the service is straightforward and great. We've gone back here a few times and have never had an issues with wait time, which is impressive as it can get pretty busy with orders. We've tried both the Chicken Kabob Plate and the Kifta Kabob Plate and both were fantastic. They truly make the meat here the PERFECT tenderness - probably the softest and juiciest chicken I've had in the city!!! The hummus and falafel that the Plate meals come with are also delicious. 10000% recommend for a casual Mediterranean meal or takeout

I lived in Chicago ten years and always wanted to try this place. Sadly it took me moving away to…read morefinally give it a try! This place is a local gem: simple, quick, casual, but packed with flavor. The falafel is crispy crunchy and herby served with two sauces (the red is bright and spicy - my fav), and you can see that juicy shawarma rotating in the window as you pass. Though unassuming on the outside, this place serves yummy Lebanese food at high ROI. Of the two shawarma plates I tried, I fancy the beef, but I tend to lean beef. The chicken was clean and flavorful. The hummus is creamy and delicious and the plates are served with a balsamic fresh salad on the side. The guys behind the counter are working hard and if you're picking food up to-go, you're likely in and out of line with hot fresh food in under 10 minutes. Definitely a spot to try if you've never had shawarma or Falaffel, or need a quick bite while on your lunch break. Also wouldn't be a bad late night snacky

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Falafel & Grill
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North Ave Falalfel

North Ave Falalfel

4.1
(107 reviews)
8.9 mi
$

Not super friendly. The food was odd. The beef kabob platter did not come in a kabob style. The…read moresalad was old. The rice was more like Spanish rice. The garlic sauce was 50 cent. MOST disappointing and odd was the hummus tasted like egg, never had this experience before and I am an average connoisseur of Mediterranean foods.

For a place in a strip mall this is pretty good to be honest. It was a lot better than the…read moreexpectations based on the looks. North Avenue Falafel is located on North Avenue of course, but it's way out west around Oak Park. Has more than just falafel here with lots of classic items. There's options for both meat eaters and vegetarians who will find lots of good things. Came in around lunch and got a combo. It's about $12 for a typical one. They also have a few cheaper lunch specials. Had to get the Falafel Platter. This is the place's signature item after all, so it had to be good, and it was. I came with eight pieces of falafel. Quite a lot for a platter at this price. Lots of good ass stuff on here. There was hummus, Jerusalem salad, pitas, and rice. Falafel is the main thing it seems, but there's actually plenty more. There's side items like salads and soups. Have to make a return trip over here some time and get some more of the falafel and some other items. It's the best at lunch when there's some specials. There's more than just falafel, with a few meaty choices, and lots of choices for vegans and vegetarians.

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Hawashi (beef)
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Sweet Feteer
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Rocket sandwich
Ragadan

Ragadan

4.5
(113 reviews)
5.8 mi
$$

With limited time for dinner and uncertainty/disagreement about what we were in the mood for, this…read morewas such a good choice. What are the odds one restaurant can be a serious contender for the best falafel AND the best burgers in town? I've been there a few times and I'm in love with the ka'ak patty melt burger. Its not only melted cheese and grilled onions. It's bacon and jalapeño and za'ater mayonnaise. And it's two burgers. Served on an amazing sesame loaf. We split it and fries (also delicious with za'atar seasoning) and that was plenty.. But the onion burger is also pretty great. And you have to get the falafel. Also the onion rings. You may want to skip lunch. Ragadan has quickly become one of the first places I think of when we consider picking up dinner somewhere. We've eaten in, but there's not a lot of ambience. And even though they have a powerful space heater, the dining area is kind of cold in the winter. The kitchen is open though, so you end up interacting with the friendly staff. It's a bonus to see how clean they keep the kitchen.

I'd heard such amazing reviews.of.this place that I had to come, but I think I must have hit them…read moreon an off day. I got the patty melt ka'ak and the bread was really hard and stale, kind of painful to bite into. I thought I could just eat the filling but somehow that wasn't very flavorful either and the textures weren't pleasant. I also ordered the baklava milkshake, but it just didn't hit right for me - maybe not creamy/thick enough? It was kind of thin and overpowered by all the big dry chunks of baklava. Ordering at the kiosk was easy, food came out pretty quickly, and everyone was nice. In the end, I'm the one who paid over $32 for a burger and a shake, so shame on me!

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View from tables
View from tables
Kefta Burger, French Fries
Kefta Burger, French Fries
Looking out, onto Broadway

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Looking out, onto Broadway

Naf Naf Grill - mideastern - Updated July 2026

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