I never like to complain about someone because you can understand that they are new people, but…read moresince I called I asked for my appointment with the lady who always does my nails but the person who take the call says that she didn't even listen and assigned me a new guy but it is obvious that he is practicing because it took him 2 hours doing my manicure and my nails were not left the way I like them, I felt bad for him but the manager should be considerate, I am a client of many years and I think it would be good if she thought about making her clients happy, not just doing it to make money. I tried to tell her when she was talking to me and she just said that she didn't listen and left me talking and went to attend to someone else. She charged me more than 60, it is not cheap !! to pay for a job poorly done.

Staff was super rude and treated me like trash all because I only wanted a polish change with no…read moregel! I just moved here and I was just testing the waters with this shop before I went all out. The tech couldn't understand me ( which is fine ) I asked another lady if they had a certain color and she told me,"I can get up and look for myself!" Even though they had the sample colors floating around! NEVER AGAIN!

I only get a no chip pedicure once in a while so I am very particular with the service I am…read moregetting. I need the pedicure to last a long time and look good! First, the interior of the place is very aesthetically pleasing, clean, and comfortable. All the chairs are plush and suede (like tufted furniture) and the massage chairs are great! I have been to places where you can barely feel the massage chairs but here you actually feel like you're getting a good massage. And they have classical music playing the background which is soft enough to hear your friend but loud enough so your conversations are not disturbing other people. The display for the color selection is how every nail salon should be. They have it in rainbow order and every shade from light to dark, so it's very easy to find the right shade for you. The service itself was very efficient yet good results - so if you're on a tight schedule, you should come here!

It's my second time coming here and the first time went very well and this time not at all …read more Pedicure took long which is okay because I understand other people want to get nails done . But when it came to the manicure I asked for a simple design and she couldn't do it . She didn't have the tools and said there's no way she can do a design . Only one color nails . The first blue nails is what I asked for and the second is what I got my nails wasn't even cleaned and cut ended up paying $160

Absolutely LOVED my no chip cat eye manicure with Jenny !! She is meticulous, detail oriented, and…read moreunderstands the importance of a clean nail bed/cuticles! Thank you Jenny !

This review is solely based on customer service, period. I did not end up getting any services from…read morethem, thankfully. So. I had make an appointment for two pedicures and one gel manicure for my friend. I was told that the appointment would be at 1030. When the day came, my friend and I were running five minutes late so we called to let them know out of respect and if they couldn't take us, understand as well. Well when I called, I spoke to someone who said that our appointment was at 10 and not 1030. They also said they were with their 1030 appt now. I was shocked, I said that that was not my understanding and if we were already 30 mins late to an appointment which should have started at 10, a call would have been nice too. The lady on the other said nothing: no sorry, no "there must have a miscommunication"....nothing. The only thing she did suggest is that I can find another salon. So, with that being said, I told her to cancel the appointment, informed her that my friend and I would not come back to their establishment and rebooked with another nail salon in the area who took us in promptly, did a phenomenal job on our pedicures and my friends manicure and lastly, communicated efficiently and effectively. And while I get it, services like this have their bad days but it doesn't mean that their customer service should lack in the essence of treating their customer like decent human beings. I would say that maybe I could try this place again but nah, I don't think so. Next please.

First time here . Live in the area was looking for a nail salon. Absolutely will be coming back…read morehere . The lady that I had was very gentle with me .

I've been going to Nailed It for years, and I can't say enough good things! Everyone is friendly…read moreand pays close attention to detail. Every manicure and pedicure I've had has been consistently great. Clean and relaxing. If you're looking for a nail salon in the north shore Nailed It is the best.

I started coming here 6 months ago and I haven't stopped! It took me a long time to leave a review…read morebecause I usually like to stop by a nail shop place a few times before judging it :P First off, I love that I don't have to call in. I can always message them via text and I usually get a response in less than 15 mins for an appt. I haven't had a problem in getting an appt day of; sometimes for the same hour! Second, I don't have a preference in the technician, and I think I was serviced by all of them at least once. All of them are great! Some are faster than others and those that are slower are because they want to make sure they get your nails done perfectly. If you are in a hurry, let them know. My review is solely on the dipped mani and regular pedi because that's the only thing I ever get. I love that they have a huge selection of colors and that they have a 14 day policy on pedi and 12 days on dipped mani. And for real people, they do last that long. On the cases that it doesn't (which happens occasionally), you can come in and get it serviced for free. Make sure you write down the color number at the end of your appt. For the pedi, I love that they have a filling out card that asks you what kind of lotion and scrub you would like. They have quite a selection and all of them are great! My favorite are the lavender, rose and mango. The regular pedi without any add ons are $28. Dipped mani is $40 and on Mon-Wed it is $35 with cash. I think this is a great deal! They also have an electronic punch card reward system (all logged by your phone number) and I've always been able to get a 10% discount. The store also has its own private parking lot and shark tank or chopped always playing in the background. If tv is not your thing, the store also has its own private mini library. I'm a regular now and I don't regret it one bit. They are open literally EVERY SINGLE DAY of the year. New Years, Christmas... you name it. Oh yeah, as always, don't forget to bring your tip in cash!

THIS PLACE GAVE ME CONTACT DERMATITIS FROM LETTING ACRYLIC DIP DRY ON MY SKIN AND USE DIRTY TOOLS…read more LOOK AT THESE PHOTOS. THIS IS HOW THEY WERE GOING TO SEND ME HOME IF I DIDNT SPEAK UP FOR MYSELF. These people are lucky I didn't call the cops yesterday and report their shop to the Lake County Health Department. These people wanted 135$+ for this hack job. I was still willing to pay full price until they called me names and acted rude. I didn't even raise my voice at them at all. They treated me as if I was trying to haggle the price down for telling them the truth. THE LADY WHO DID MY PEDICURE ROUNDED OUT ALL MY TOE NAILS. EACH TOE NAIL IS A DIFFERENT SIZE AND SHAPE. MY ACRYLIC NAILS ARE ALL DIFFERENT SHAPES AND SIZES. SHE SLOPPILY LET ACRYLIC DIP GET ON MY SKIN WITHOUT REMOVING IT, THIS GAVE ME DERMATITIS! Their stationary supplies aren't clean either. I didn't get what I wanted at all. I asked for chrome and they didn't have proper chrome powder or polish, yet argued with me that it was chrome. They were going to send me home with nail acrylic on my skin. They didn't even bother to remove it. If I didn't say anything they would've sent me home debauched. I payed them out of pity and simply not wasting my time arguing.. I got a last minute appointment around 2:00. The minute I walked in I felt hostility. It was not busy at all (figures). They both started doing my nails at the same time. The girl doing my acrylics was HOVERING OVER ME STANDING with no table or anything doing my hands. It was unprofessional, sloppy, and it felt rushed. She was standing up rushing through my nails. I got a mani pedi done with an acrylic full set in less than 1 hour. That's how badly they rushed for some odd reason. I called before coming, mind you. Nobody was in line either, the nail shop was dead. They had no reason to rush a mani pedi + full set of acrylics in 45-50 minutes. That's impossible for a good set. This was the weirdest shop I've ever been to in my life. I've never been to a nail shop and had such a negative experience until I came to Northbrook. Every single nail shop around here sucks. I never have issues when I'm in Chicago.

They have the best gel French manicure, quality and attention to detail are amazing. The salon is…read morevery clean, prices are reasonable, and the staff is friendly and professional. My nails always last weeks without chipping, and the experience is always consistent. Highly recommend!

I went here cause it was pretty close to home and I needed a quick pedicure! Anna is my go to…read moreperson and she doesn't really talk too much, just smile! She does a good job! It was a very relaxing Saturday morning, only one other person was here! It's in a small shopping mall where Bonta, Strawberry Fields and Athletico Physical Therapy are at! The prices went up since the last time I was there, you have a choice of paying with credit card or cash, with cash you get a little discount!

My experience was amazing !! The ladies were professional, calm, kind , and truly masters of their…read moretechnique. Applying gel and detailed cuticle work is not easy. My artist Hannah was not only thorough- she was fast. Her ability to sculpt the edges of my nails ... base gel application ... everything was perfect The cost for my combo was 160. As an e file manicure girlie ... their service was more than comparable for the price. Every e file manicure and pedicure isn't worth 160. Theirs is !!!!!! Each service will take at least 90 mins. However , you're in a spotless shop with huge mugs of tea and coffee. Even when there are four or five other ladies - it wasn't noisy and we weren't on top of one another. There's plenty of parking and I think I found my new go to place in the northern burbs.

i really never thought i would have to do this.. i started coming here about 6 months ago when i…read morestarted my natural nail journey. i have had decent experiences (not the best) but definitely better than a regular shop, until today. i last minute book all the time and thats definitely my fault.. this weekend i made an appointment for a gel manicure with Elvira i believe was her name. I got there 5 minutes before the appointment and waited another 25 until i was seated. of course i was offered something to drink by one of the other girls, at no point did she try to offer me anything. when we finally got started she was off the bat rushing me. i asked for help trying to figure out my base color because i had forgotten the name and number of it. she showed me a couple white bases which were not what i was looking for so i kept looking but she sat down and pulled my hands and started drilling off my nails. so i struggled with one hand and found something similar but i gave up looking. she picked the last color that i asked her about so when she was about to start my application i quickly looked through colors with both hands again and found the one that i had originally wanted. i asked her if we can change it and she did, huffing and puffing of course. already set a bad vibe between us.. on top of that, when shaping i had to ask multiple nails to be trimmed down because they were not matching lengths of the others at all.. all my frenchies are different shapes and thickness, not one of them was checked with the other hand to assure it looks okay. all were done one by one alternating hands so they have wonky lines and shapes. it was a poorly done and obviously rushed job. my cuticle on my thumb got burnt with the drill and the underneath of the same nail got cut open with the drill to where i started bleeding and now is an open wound, the technicians response to that was to dramatically jump back on her seat and make a loud surprised noise than grab my hand and continue to drill the same spot.. not ince checked on it unfortunately it hurts lol.. i do understand that to some it might not be that big of a deal but we dont pay $45 for a full set like a chop shop.. this was a $98 appointment so i expect my nails to look as such, which unfortunately they dont. i think the language barrier makes it really hard for non slavic people to integrate or feel welcome.. nobody is perfect and nobody speaks perfect english..

This was my first time at Glamour and it is the best manicure I've gotten in the area. Ekaterina…read moredid an incredible job with my nails. The salon is very relaxing and quiet. I got a black French gel, and it turned out perfect, I highly recommend coming for a gel manicure (huge plus that it's a Russian manicure too)

Worst salon you could possibly go to. Marina doesn't know the difference between blonde and brown…read more I went in because my blonde highlights needed a touch up. I left with brown hair. Talk about pissed off, she said my hair was too damaged and that she could use color to achieve what I wanted well she can't read ENGLISH and doesn't speak it well either. She used a brown color and I said it looked dark. She said no it is just the light in here. Well it wasn't the light. I of course called the owner immediately, the arrogant SOB, and he didn't offer any refund or anything except to come in and let them fix it. NOT A CHANCE IN HE// would I let them touch my hair again. FYI my hair is very healthy, not damaged at all. Do not use this salon