The saying " Don't judge the book by its cover" is perfect for this dreadful salon!!! It looks beautiful and they are friendly until they mess up and you tell them!!!! This UNPROFESIONAL people gave me The WORSE French manicure I've ever had in my life and I've had them all over the world!!!! I was just notified that I was going to be in avid the next day and had a few hours before school. I dropped to STARZ NAILS at 9.30 am, that are very good and professional, but they were fully booked!!!!
So I drove down the street to try this place. The first girl painted the white so thick and just straight across on my short nails so the fingers looked short & stubby!!! And I have long fingers & hands and a long nail bed. I pointed out to het tat it was too thick & straight for me. "I will clean after" she said, and I trusted she would shape it right. But it wasn't coming out right. When I asked her to make it thinner and not straight but oval with higher in the middle/top of the nail, she said: " Can you show me on my nail"!!!! She wanted me to TEACH Her!!!! She was trying & Trying to make it thinner and right shape, but kept messing up and finally wiped it all off when she'd been trying for at least 30 min when she said "she will do for you" And another lady, possibly the owner of the salon, that said she'd been doing this for 15 years, came to take over. Now they had 3 different bottles of white paint on the table and she kept dipping into all 3 different bottles back & forth. I put my glasses on and saw that the paint was coming on clumpy & was dry, so old!!!
I told her that, but she said it was "not old" and "The top coat will fix it"
Well it didn't!!!!! All 3 bottles were almost finished & Dry!!!! Before I left I turned them all up side down and nothing came out of either one of them!!!! An hour later I looked And the top coat was flaking/crackling and by night, not having done anything harsh with my hands, on the contrary, I was very careful, thinking I could touch it up myself!!!! But by morning it all had fallen off, I had a little left on my left ring finger and a small spot on two more fingers, the rest was all gone, GONE!!!! Never seen anything like it!!! I called and the lady was not apologetic at all, rather rude on top of it and said " You don't have to come here anymore!" I told her I had no intentions of that as it was the worst French manicure I've ever had and the reason I/m calling is I demand a refund, which she gave me, so they knew they were wrong and had given a bad un- professional service!!!! I received a text with the refund showing. They could have arrange to get fresh polish and offered to help me late or early in the morning as I had an engagement the next day!!! But instead they defended themself saying that it wasn't old even though I left all 3 bottles up side down on the table before I left to prove I was right!!! When you have a business you need to have the right and fresh products!!! This was so unprofessional & rude!!! As I had just been notified that morning about the event, I had no time to go anywhere else as I had 2 classes back to back that day that went into late evening. So I had to just take it all off and put clear on myself!!! I hope these people get out of business!!! They don't deserve any business!!!! read more