Got a no-polish manicure for $25. Service was quick. They weren't too rough when buffing. The place is clean and bright. Not sure the value is there when you don't get polish, but I understand that may be common practice to charge the regular manicure price for no polish. Overall I'm happy with the results. read more

I was ready to overlook the high prices because I genuinely felt like I had found my new nail salon. I'm assuming the listed "starting at $75+" pricing allows them to charge whatever they feel is appropriate for each service. During my first visit, I absolutely loved my nails. The nail technician recreated the inspiration photo perfectly, and I left very happy with the results. I was surprised, however, by the final price and the additional $10 charge just to clean my cuticles. Every nail salon I've visited has always included basic cuticle care as part of the service, so this extra fee caught me off guard. Unfortunately, my second visit was a completely different experience. My appointment started about 15 minutes late because my technician was finishing another client. I showed her the same type of inspiration photo, and I knew she was capable of recreating it based on my first visit. She asked me twice if I wanted it exactly like the picture, which made me feel as though she was trying to rush through my appointment to get to her next client. Unfortunately, the finished set looked nothing like the inspiration photo. I paid extra for the detailed designs, but what I received was a mediocre set that didn't reflect what I had requested or paid for. Another thing that made me uncomfortable happened during checkout. A gentleman who appeared to be the manager (he helped me previously for the check-in) walked to the front and sat down while I was paying. I don't know if he was there as a witness or for security purposes, but it felt unnecessary and uncomfortable. I pay for my services without issue--even when I think the price is excessive--so I didn't appreciate feeling as though I was being monitored. I know it wasn't a coincidence because I was parked directly in front of the salon, and I noticed he left the front area immediately after I got into my car. I won't be returning. I don't want to feel rushed through an appointment, pay premium prices without receiving the quality of service I requested, or feel uncomfortable during the checkout process. read more

Definitely a luxury experience to say the least! I came in on a Tuesday afternoon after work, and only had a very brief wait before I was assigned a nail tech. I was a walk-in, but if you have a tech preference, it may be beneficial to make an appointment. Parking: I parked in the North Parking garage nearby. They do validate your parking, so please remember to bring your ticket inside! Service: My nail tech was Abby, she was very nice and brought me a phone holder when she saw me struggling to prop my phone up to watch Netflix. I was also offered a drink once I was sat down (mimosas, red wine, white wine, soda, water) which was a nice touch after a long day of work. Quality: I tried gel-x here for the first time. This was actually a pretty quick service and I didn't feel antsy or uncomfortable while getting my nails done. Abby was very professional and did great designs. I will update on how long the gel-x lasts, but next time I plan to try builder gel! Price: the only reason I dinged them of a star is their services are pretty pricey. But I do understand having to pay for a nice, quality experience. Gel-X starts at $75 read more

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I went to Nail Muse shop in Buckhead ( 285 East Paces Ferry Rd NE, Atlanta, GA 30305) recently, and after my service was completed, I realized I had accidentally overpaid. I must have entered $55 thinking the machine was asking for the total amount to charge, instead of just the tip amount, which caused the total charge to be $105.00. As soon as I noticed the mistake, I called the salon immediately. The first thing the lash tech (Vy) said to me was, "I gave you receipt yesterday, honey." I explained that it was clearly an obvious error. She then responded, "Your lashes were $50 and you added tip." I told her I would never intentionally tip more than the actual service itself. Her response was, "You did it by your hand, honey." What rubbed me the wrong way was the attitude and lack of professionalism. Instead of simply acknowledging that a mistake could have happened and trying to help resolve it, she became defensive. I had already mentioned that I planned to return for a more expensive package in the future, so I didn't understand why the situation was being handled this way. She then said, "We have camera." At that point, I was honestly confused by the response. Of course businesses have cameras nowadays. The bigger issue was never about the camera footage it was about customer service and resolving what was obviously an accidental charge. The strange part to me is risking future business and loyal clients over $55. A simple, respectful conversation could have resolved the entire issue. Instead, the interaction left me completely turned off from returning. I stopped responding because I was genuinely bewildered by the unnecessary hostility over what was clearly an honest mistake. read more

I don't get my nails done often, but I know good quality when I see it. The Nail Muse provided top notch service for me and my friends ahead of a wedding; we felt really good about the pedicure and manicure after and absolutely confident when showing our nails off in pictures the next day. The place was clean and efficient considering we were there on Friday afternoon, one of the busier periods. Each of us had our own dedicated staff without any wait and they were all very friendly. All chairs in the place were massage chairs, and being a germaphobe, I was glad to see that the foot bath area was wrapped in a new layer of plastic after each use. Although I used to be scarred by a traumatic manicure at another nail place, the experience at Nail Muse definitely changed my perception of getting my nails done by others and I'll definitely return again when in town. Pro tip: Nail Muse offers parking validation, so park in the garage instead of spending extra on street parking like my friends and I did! read more

Nail Muse - Nail Salons Near Me - Atlanta, Georgia

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Honestly I love the place. It's always a go to stop for me. Any issues that's have happened were never on the staff always the customers unfortunately they handled ever professionally and accordingly. I love how nice and accommodating they are to their customers. I can't wait to go back for a fill in read more

Run DON'T walk to Muse. Are you looking for a 5-star experience? Do you desire not to be treated as if you're a part of some assembly line? Then look no further Muse bring luxury back to nail salon. This is the place that Atlanta has been waiting for. My experience at Muse is like no other! On the walk in, I was immediately greeted and offered champagne. I was a walk-in on a busy day and was able to get seated within 10 mins of coming in. The nail tech really took his time to examine my nails and get a deeper understanding of my nail goals and the look I was going for. And he executed flawlessly. The price point is fabulous. In a world where nails for the simplest look could cost upward of $150. I was more surprised by the affordability of Muse. And they do a little bit of everything. This is your self-care one stop shop. My nails looked GREAT! The best they have looked in a while. The quality, the time, the care, the precision of the shape. I mean I am absolutely blown away by the care put into my nails. They are perfect. I have found my new home! For parking look at their Instagram. They have turn by turn instructions via video. They also validated parking. read more

Nail Muse - Only picture of my nails - Nail Salons Near Me - Atlanta, Georgia

Justin is phenomenal! He always does a great job & remembers my preferences each time I go there.

Today was my first time visiting here. I was referred by a friend that said I needed to visit. This place is really cute and the service is top notch. My nail tech was Tiffany and she was amazing. Very professional and friendly. I showed her a pic of how I wanted my nails and she delivered!! I don't remember the name of the lady that did my pedicure but she was good! She shaped my nails exactly as I wanted. Before leaving I definitely made an appointment to come back. I don't mind the commute bc it was worth it!!! read more

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It's a nice salon & in a popular area. I normally do SNS, so that's what I got this time. I like my nails & think the guy did a good job. My nails were sore afterwards, which hasn't ever happened from SNS, so I think the drilling was too much. But for SNS nails it was $80. The website noted $50+, so not sure how I got to $80 but to me that's way too high for what I got. read more

Wonderful area, beautiful place, definitely a luxurious place. They are just very overpriced... $126 for a refill french set. Ridiculous! read more

Nail Muse - Wonderful experience there, they are just overpriced!! I got a refill and my total for these nails was $126!!! Ridiculously expensive.. - Nail Salons Near Me - Atlanta, Georgia

Disappointing experience for regular polish. I went for a mani/pedi with regular polish and discovered after sitting down for my pedicure that they do not have regular polish. They had me pick colors from a book, and then I learned that they used gel polish without the top coat. This meant that the polish was not the color that I was shown without the top coat. They also only did one coat, which mostly looked okay, but it did not last more than a few days. For the cost, this place was not worth the money. I gave it two stars because it was a nice salon and they provided average service. It may be worth it to get gel polish, but definitely don't go here for regular. read more

I work nearby so it's super convenient to walk to during a break. The salon is clean and decorated nicely. I like that you can book an appointment with your technician online. They have a system that you enter your phone number when you arrive tas a check in. I feel like the service is always quick and efficient. I had one so so experience with a nail tech but that day I just walked in without an appointment and he did my gel manicure ( I don't remember his name) and it was a little lumpy... like he was using too much nail polish. Other than that, it's been good. I've only gotten manicures with powder dip and gel so far. They do have beverages, I usually get a water but they have wine and Prosecco. read more

The atmosphere in this salon is awesome. Gorgeous and peaceful. The lady techs are sweet and awesome (I've only experienced one male tech and we'll get to him, idk his name tho.) This was my third and last visit. I really wanted to keep coming, but I won't continue to deal with bs at checkout. The first visit I got basically the same set in the picture, the simplest design I've ever gotten in a salon: med/short acrylic w glitter outline and clear top coat. It was a full set and almond = $75 cool. Second visit I got the male tech I referenced earlier, don't know his name but he's always got a vape in hand so he should be easy to spot (I believe he works the register too). This was a FILL-IN, same design, same length, added product the change shape to coffin= $85 .. felt kinda high like how's a fill in more than the full set. So I asked and they said my first tech charged the wrong price.. okay. Third visit different tech but the same guy from last time checked me out, I got a pedicure too but were focused on fingers so: FILL-IN, same design, same shape, same length (I filled them down before I got there)= $85... he went off the price of my last visit rather than calculating the services I received that day. I asked him to have someone else explain the pricing to me. His English was fine, I understood his words but logic still want adding up. So the lady who did my nails came up. This man spoke in his native tongue the whole time she was explaining to me. That disrespect was when I knew I wasn't coming back. If you've got money to blow and aren't trippin on being mis-charged you will love this place. And I'm not trynna be shady but I include my tips in what I plan to spend and being pushed $20+ beyond that each visit is wild. But like I said ik for some ppl a lil 15-20% extra ain't nothing. (The picture is over a week after the service. I have not experienced lifting with them) read more

Nail Muse - Fill-in - Nail Salons Near Me - Atlanta, Georgia

This place is beatiful. It might be the prettiest nail salon in Buckhead. However, I probably won't return for two reasons. It is an expensive place. I got SNS polish, no manicure for $50 + tip. I paid 50 bucks and didn't even get a manicure! This is listed on their website. I knew this would be the case. I would let it slide if the quality had been perfect but it was not. This is where I take the second star away. As you can see in the photo, my nails are crooked. In summary, I'm taking one star for cost and one star for quality. read more

Nail Muse - Crooked nail - Nail Salons Near Me - Atlanta, Georgia

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This new nail bar is sooo pretty and the customer service was very impressive. My appointment started immediately, I was greeted with a beverage of choice and the entire experience was positive. CeCe was my nail tech and gave me the design I asked for based on the photo I showed her. She even made the modifications I asked for. I got the gelX nails for the first time, we will see how they hold up. The prices are a little higher here than most nail salons, but you're paying for location, service, and experience. read more

Nail Muse - Finished product by Cece - Nail Salons Near Me - Atlanta, Georgia

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This was the full set that I received on Sunday, December 8. I have visited this location a few times, usually paying $120-190. Most of the time the service is great. However, this last time, the tech was inexperienced. She said she had only been doing nails for 6 months and before than only pedicures. I tried to explain the front manager that I was unsatisfied with my nails, but because they were so busy, he ignored me and walked away. The atmosphere is nice, however, the quality of work is not. read more

Nail Muse - Full set - Nail Salons Near Me - Atlanta, Georgia

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Ok, of course I read reviews before patronizing this establishment and was excited to visit. Ken was my tech, he took his time and my nails turned out perfect! However, the end of the visit is where the problems came in. Although Ken took his time (about an hour and 45 mins) and his work was exceptional, I know that it was not $140 worth of good. I could not believe my ears when I was given the total and the only service I acquired was my nails. No pedi, no lashes, no brows, nothing but my nails. Because I've had styles similar to this before, I expected to pay no more than $75 even though I've never paid that much before. So imagine my shock when I was told my total was $140 for just my nails. Lastly, I was under the impression that the parking was free, well I guess this only applies to people who are in and out in about an hour or so because I had to pay $2. I as discounted $3 because my ticket had been validated, point is parking isn't always free here. Anyway, I was planning to be a repeat customer because I'm very satisfied with the work but because I feel I was ripped off, I can't see returning to this establishment even though the service was great. I've been trying to add pictures because I want you guys to see what I was charged $140 for but for some odd reason I can't upload any photos for this review. Response from response: Pricing of what I wanted was never discussed until I was at the counter to pay. I do realize that a lot of time went into my nails however, I've been getting my nails done a long time and have had a design similar but I've never ever paid no where near the amount you guys charged. Also, every body that has seen my nails like them but are baffled when I tell them how much I paid because the amount you charged me was absurd. Boy how I wish I could provide a picture. Services Polish removal, Nail painting, Nail designs Stylist Ken took his time which I like because when ever I go to someone and they rush, it shows Nail Muse (Owner) a week ago Thank you for your feedback, Kricia. We appreciate your kind words about Ken's exceptional work and the overall service. Regarding pricing, our menu prices reflect the time, skill, and materials involved in achieving the customized look you requested. For clarity, all charges are based on the menu and discussed during the consultation to ensure transparency. As for parking, we validate tickets to offset costs, but charges may still apply if the duration exceeds the validation limit. We apologize if this wasn't communicated clearly. Your satisfaction is important to us, and we'd love the opportunity to welcome you back and ensure an even better experience next time. If you have further questions about pricing or services, please don't hesitate to reach out. Thank you again read more

Nail Muse - Nails - Nail Salons Near Me - Atlanta, Georgia

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I've been coming here since I moved to Buckhead , and honestly, I do not think I would be back after the experience I just encountered.. I specifically asked and showed a photo of the way I wanted my nails because my birthday is coming up... The guy that checked me in said that it could be done and said that he had the perfect nail tech that can do it. I showed the nail tech the photo before she started my nails. She said yes that she can do the design like the photo. Once she was done shaping and filing my nails, she asked to see the photo again and she tells me that that she actually cannot do the design. so instead she just did a regular French tip (That was nothing like the photo or what I wanted. I let the guy know who checked me in and he was so unapologetic. He lack customer service, especially in the area that is high-end. He didn't show any empathy and he made it seem like I had no right to not like my nails... I come to this nail shop often I always tip and it was disappointing and a slap in my face that the moment I was not satisfied with something I was treated with no respect and given no resolutions ... and the sad part is after I said, I was just very disappointed. He didn't even tell me to have a nice day or apologize at all. read more

Nail Muse - This is the photo I showed at checkin and to the nail tech and they both told me they can do this - Nail Salons Near Me - Atlanta, Georgia

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Winn was amazing he is very talented and detailed. Took his time to make sure my nails were perfect, I definitely recommend Winn he slays the nails for sure. read more

Nail Muse - French stilettos - Nail Salons Near Me - Atlanta, Georgia

Absolutely gem! I was a walk in and they were so nice immediately started on me! Hands by Amy and Abby did my pedicure amazing jobs ladies! Will definitely be coming back! Pricey but worth it I left super ecstatic! read more

Nail Muse - Gel X by Amy and Pedicure by Abby classy french tip - Nail Salons Near Me - Atlanta, Georgia

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Great nail shop in Buckhead. The facility is located on the E. Paces Ferry side of Buckhead Village and parking is validated if you park in the Village garage. Great customer service, and I have never had to wait longer than five minutes (online appointments are available). The facility is bright and very clean. They also offer a nice variety of beverages during your service. The price is comparable given the location and I appreciate the variety of enhancements available. I have been to this shop several times and am always happy with my nails! read more

Nail Muse - Nail Salons Near Me - Atlanta, Georgia

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I sent the nail tech this reference picture and was ensured she could do the designs. Over 100 later this is the result. read more

Nail Muse - Nails by Tiffany - Nail Salons Near Me - Atlanta, Georgia

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This like so many nail salons is a step below mediocre. This one is a nail mill, so don't expect them to remember you or care enough to do nails the way you like them. They do them all the same, which is to say with very little distinction and even less authenticity. They don't even care who you made the appointment with, you're getting who they give you. The never ending search for one great nail technician continues......... read more

Their customer service is amazing! They give small gifts for customer appreciation which is APPRECIATED! They also do small specials. They offer a variety of beverages while you are being serviced. They are pretty organized with appointments and the place is CLEAN! I am unsure about if they are sanitizing utensils in between clients though. MOST of the people who have done my nails and feet do a great job. I only didn't like my feet one time out of the many times that I've been here and I believe I've had 3 different people on my nails and I haven't disliked a set. It's calm no, no fuss and they validate parking. I hope nothing changes! read more

This place felt so clean and relaxing. I love that they have a mini bar. The services I got was gel x full set with design and the pedicure that comes with hot stone massage. My experience was magical. A long term nail tech of mine named Anna just started working there and as always she does amazing. read more

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Vincent took care of my pedicure and it was AMAZING. He was very gentle and patient. Annie did gel X on my nails and it was beyond perfect. I love the ambiance in here, good drink, good music and best customer service. Definitely my go to shop from now on!!!! read more

Nail Muse - Gel X - Nail Salons Near Me - Atlanta, Georgia

Winn is top tier!! My go to every time. Doesn't disappoint. Very much detail oriented, pays attention to his craft and beyond passes all expectations. Amazing experience! Thank you Winn! read more

Quality of nails:10/10 Massage: 2/10 (don't spend the extra money on what you think will be "reflexology") People: 6/10 Communication:1/10 When I came in I asked their opinion on the type of nail technique I should go for. I picked the "deluxe" for both mani/pedi and they said I should do "Gel X". So I went for it. But when I got the bill..... $130 turned into $250. That was not in my budget and I was made to believe it would be all within the price point I was looking at. So ladies, your nails will look great, your feet will not be massaged, and make sure you ask for the price on everything. Don't get bamboozled. read more

Hands down the best salon in Atlanta! Such a beautiful aesthetic, filled with luxury treatment for an affordable price! Everyone is so nice and friendly. Tiffany, the owner, is so sweet! My favorite nail tech ever!!!! Never disappoints! If you want the best service and treatment go to Nail Muse! read more

Honestly, I was really hoping to like this salon. After reading the many 5 star reviews about a new nail salon in town, I was looking forward to the experience. Sadly, I was disappointed. I arrived in the salon and was not greeted. Checked in and when the front desk finished closing out a client he asked what service I was interested in - I wanted a gel manicure (simple/basic). Upon being seated, I was greeted by a woman who would be doing my manicure. She removed my gel polish with a drill and cut my pinky finger by mistake (first strike). I was still very hopeful at this point. I had a broken index nail and she did not know how to repair, so another nail technician came over to assist. The way this tech was moving with precision, I wanted so badly for him to take over the manicure but he had a client come in. I asked him to shape my nails after repairing my index finger because the woman doing my manicure did a terrible job with my almond shape and he fixed it. She had my hand soaking in a bag of cuticle softener for far too long (second strike) while working on the other hand. My left hand is now chronically dry (I didn't allow her to put my right hand in the cuticle softener bag). Then when it was time to actually work on my cuticles she went to apply more cuticle softener... Moving along to the polish - I asked for a basic French manicure. It was so thick and uneven, when the guy from the front desk came by to look at my nails I told him I needed someone else to do my French. At this point, he asked another tech who was occupied with a client to come over and finish off my polish. What should have been an hour nail service turned into almost a 2 hour service with 3 technicians. When it was time to pay, I gave the guy at the front desk my feedback and he did not seem responsive or understanding (despite the fact that he witnessed all of the above). Then had the nerve to upcharge me $20 extra for "deep French". Apparently classic French is now deep french if you expect more than a thin line. I do think that this was a technician and customer service issue. For this prime location I expected more. The salon is beautiful so I would have given it another chance if my feedback was received well but I won't be returning. read more

Just got these Cateye done by Tiffany and she did exactly what I asked for!!!! So excited as this is my first time trying this new color technique. Highly recommend this salon, all the staffs were extremely nice and helpful read more

Nail Muse - Nails by Tiffany - Nail Salons Near Me - Atlanta, Georgia

This nail salon is on top of everything. New decoration and the vibe was great. Staff are friendly and the customer service was on point. Highly recommended in Buckhead area. Vincent and Louis was take a good care for my gf and Annie did a good pedicure massage ever. read more

Best nail salon in Buckhead!!!!!! Staffs are friendly and highly trained. Customer service is top notch! Also the shop is extremely clean and chic read more

Nail Muse - Best nail salon in Buckhead - Nail Salons Near Me - Atlanta, Georgia

It's super easy to book online. There's almost never a wait. They have a small bar inside with rosé and champagne. All the nail technicians are super talented and my nails look amazing every time. They also validate parking! read more

10/10 experience ! Had a walk in appointment with my mother and friend on Memorial Day ! Definitely coming back in a month !

I have been a customer at Nail Muse since not long after they originally open. From my first visit to the present, I have been nothing but pleased. The environment is beautiful, the staff are friendly and engaging with the customers. I simply love Vincent and Lewis! When it comes to my nails and my toes, these two are the dynamic duo! If you have not tried this nail salon, you are missing out on a beautiful experience read more

only place i will go to get my nails done!!!!! sooo good. everyone is so sweet and talented! i love steve read more

Nail Muse - Nail Salons Near Me - Atlanta, Georgia

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Moved to Atlanta about 2 years ago and I get my nails done at least once a month. I've been looking for a salon since moving & was always disappointed everywhere I went, Until I came here! I LOVE my nails and pedicure every single time I come. They always come out so good no matter who does them! They take their time and the place is super clean and cute! read more

Terrible pedicure! Old nail polish was taken off with a drill, nails were not filed or buffed. Cuticles were pushed back and now I have hang nails. No massage. The whole spa pedicure took less than 15 minutes, very rushed. Very unhappy customer. Probably will not return and definitely will not recommend! read more