I'm very particular with my nails, and after reading all of the negative reviews--my experience was quite the opposite. I came in for a pedicure and kimmy did a wonderful job! Very clean, precise and neat. I'll definitely come back to have my nails done by her. read more

Big mistake for going here for a massage. I should have left but it was too late. The masseur did not know what she's doing. She used the hot stone to press on me so hard that I felt like I'm getting a bruise. The massage was not systematic and felt like she was just rubbing oil on me randomly. She also had long nails which scratched me from time to time. It was very uncomfortable and I felt worse after the massage. It was ridiculous. I would not recommend any one to here for massage. read more

Seriously, avoid this place like the plague!! I was treated like garbage and my nails were completely destroyed. I came here out of convenience a few months ago without reading the reviews because I wanted to try gel nails for the first time ever. Now, it may be partially my fault for not standing up for my own poor nails, but keep in mind: I had never in my life gotten a gel manicure or an acrylic manicure so I had no idea what the proper procedures were / were not. When I first walked in, I asked the lady at the door to tell me about gel nails, she vaguely explained what they were, told me a price, and I said sure let's do it! So I get shown to a manicure station, where a nail tech shows up and he tells me with no explanation that gel nails are actually ten dollars more than the lady at the front tells me they are. I tell him the lady at the front said they were less and he says no, they're this more expensive price. At this point i'm seeing warning lights going off but still I'm like: ok, maybe she made a mistake, whatever. I want the nails enough that I agree. He starts working on my nails, doesn't ask me what shape I want or what length, and starts attaching acrylics! Here I assumed SOMETHING was up but he'd already filed down all my nails, and I figured, hey, he's the professional here, maybe this is what you're supposed to do for gel nails. He trims them down to like friggin inch and a half long square nails and I say: "that's too long, can you cut it shorter? I just wanted it the length of my natural nails" he trims it once, still way too long, so I make him trim it again, and he's already giving me attitude. Then he starts filing them square and I say "can I get rounded nails please?" and he says "You should have told me at the beginning!" You didn't ask buddy!! You literally started working on my nails after half a sentence of conversation and no questions about what i wanted other than color. So he begrudgingly cuts my nails down to still slightly longer than my natural nails, then shapes the gel, which ends up LUMPY both at the edge and along the flat of the nail. The nails are uneven lengths. He barely talks to me throughout the whole procedure and basically just grumbles at me when I ask him to fix things. Finally I just pay with no tip and get out of there and make a solemn vow never to grace that smelly, rude salon with my wonderful presence again. Later, when the nails grow out slightly I go to a different salon to get them removed completely because I hate them so much, and the nail tech at the new salon can barely get them off of me, and tells me that whoever did my nails was completely terrible. I sat there with my hands in remover for friggin 10 minutes and it still didn't all come off. Not only that, but he filed the beds of my nails down so far at my cuticles that there's still a DEEP visible ridge almost three months later between the new grown nail and the nail he filed down. Moral of the story is, trust your instincts when you think someone's doing something wrong, and if someone's being a dick to you just walk the hell out of there. DO NOT GO HERE!!!! read more

Since moving here from Dallas almost a year ago...I've tried different nail salons before coming here. Out of the many I've been too in this area, this place is the best. Good service, fast and efficient. I come out a happy customer with happy feet and hands. read more

Avoid this place at all costs. One of the worst pedicures I've ever received. Lady cut so much of my cuticle that I bled and she just quickly wiped the blood like nothing happened and moved to the next nail. She then applied the nail polish so thick that they wouldn't dry even after half an hr. All the nails looked so sloppy. Will not be going back read more

they are not great but they do have amazing people there if you go there get a manicure and pedicure ask for Myia she is AMAZING. If u want tips or gels ask for Andy he is a god love him. read more

DO NOT GO TO THIS NAIL PLACE!! Such a waste of money. I received a pedicure and it was terrible. The entire time they were trying to upsell me everything from a french pedicure to getting my eye brows waxed. And since I didn't do anything but get a regular pedicure, they rushed my pedi and it turned out horrible. They didn't take off my previous nail polish in its entirety, they didn't file down my nails, and they didn't put a lot of polish on my nails. It was such a waste of money. I am always a tipper - no matter what. I literally couldn't come to give them any extra money. I don't want to even give them a star. Please don't go to this nail place. read more

If I could rate this salon with negative stars I would. They're sloppy, rude and do terrible work. Please save yourself the hardship and do not go to any salon in the mall. ZERO STARS! read more

I went to this salon to get a mani-pedi with my mother and sister. My mother and sister both had very nice clientele who were very patient and sweet but it was not the same for me. The woman who did my nails kept rushing me the entire time and if I wasn't positioned the way she wanted me then she would slap my hands/legs. I picked out a color that I wanted and she yelled at me and said that they no longer had that color and while I picked a new color she was very impatient. After the pedicure she took me over to a desk to do my manicure and she sat me down and I waited for a HALF HOUR until she came back to start my manicure, and by then my mother and sister were both finished with their mani-pedis. The woman was very rough on my cuticles, too. The nail polish did end up looking pretty good in the end though, so I have no complaints about that. I guess if you want pretty nails but a mean nail technician then this place is for you. read more

the SPA pedicure i received was AMAZING!!!! but what was a huge turn off to me and wil cause me to never go back is how rude they are! they were cursing at my friend! and on top of that she had to wait for someone who knew how to do acrylic and he was very rough with her! read more

I've got a pedicure done here and it was too quick the so called massage chairs are like practically broken and it just way to cramped up . Oh and before I forget to mention when she was soaking my feet my toes was burning since she had made them bleed read more

I am a student at Ramapo College about 20 mins away. I was with my friend exploring the mall when we remembered that we wanted to get our nails done. We walked in, were told to pick out colors. So we did, and they just kept reminding me how my eyebrows are "No good". We went in for a basic mani pedi. We sat in the pedi chairs, which were so uncomfortable to get in and out of due to how close they are to the next chair over. You are basically greased pig wrestling. Once you plop in, they begin to upsell their stuff. She told me she "had" to upgrade my pedicure to the massage package, $36 mani/pedi, in which NO MASSAGE was received! The lotion was barely rubbed in. The instruments were the same ones used on the woman next to me. The lady kept cleaning the tools in my water! A little tip: your customers do NOT want to see or feel what just was cleaned off of their foot. DISGUSTING! As for the manicure, she went to clip my cuticles -- and there were already cuticles on it. From someone else. Because she did not start mine yet. All there was was a single paper towel to clean, collect cuticles, rub my hands, etc. Not relaxing at all. To crammed and loud. And not to mention the kids running around. 10/10 would NOT go again! read more

Never going to this place again, I absolutely don't recommend this place because I went to get my eyebrows done and the young lady who did them, messed up my eyebrows and her threading cut my upper eyelid and she left one eyebrow thinner than the other one and I told her "I don't like it, this side is thinner than the other side." And she was like "ohh I fix it" and I'm like " no I liked how the right side eyebrow came out, the left eyebrow was to skinny and higher than my other eyebrow." I over heard her say some rude word in Chinese or Japanese after I complained about the sloppy work done to my eyebrows and the one lady that was doing my mom eyebrows replied back. If they can't handle criticism due to their sloppy work, I don't recommend this "nail pro" salon and I am never going to go their again, I want a refund for the damage that young lady did to my eyelids. Truly unprofessional and the service there sucks and they are absolutely rude. Horrible customer service and I am never going back their its a waste of money! read more

I never give places bad reviews but I just had to write this to advise against going here. The only person here that I would recommend is a lady called Tina who used to do acrylic tips for me. She is excellent. I went the other day for a pedicure and gel manicure. First of all, the lady doing my pedicure criticized my choice of color. She then asked me if I wanted callous removal in my pedicure and I said yes. She did not do anything more than normal - if you could even call it that. As she proceeded to polish my toes, she got polish on my cuticles and not just on the nail - which also highlighted the fact that she did not properly remove/push back cuticles. My manicurist was not good either. My nail beds were burning under the UV light because it was taking her so long to paint my other hand. Extremely uncomfortable experience. When I removed my hand for the second coat of gel, it was obvious that the gel on one finger had not dried evenly. She completely ignored this and applied another coat - same result. She then continued to put the top coat over it. The very next day it started to chip which is completely unacceptable. I realize I should have complained there and then, but, after spending such a long, unpleasant, time in the salon, all I wanted to do was get out of there. My tip reflected the service which I received - and when I handed it over to the lady she looked at it and looked at me as much as to say "is that it?!" (It was still in the 18% region despite the terrible service). Not an enjoyable experience at all. read more