The best ever mani pedi I have ever had . The service is first class glove treatment and the atmosphere is fabulous

If I could give this salon zero stars, I would. I rarely leave negative reviews, but I feel I need to share my experience. I'm very particular about my nails, and since my regular nail technician moved, I started looking for a new salon. I chose Nail Salon First and Spa because of all the outstanding reviews on google , so I went in with high expectations. Unfortunately, my first appointment was disappointing from the start. My appointment lasted over three hours, which is by far the longest nail appointment I've ever had. Even the technician asked me and my husband, who was sitting next to me, if something was wrong. I replied that I was tired, but honestly, a fill should not take over three hours. I bring my own custom pink acrylic powder because I have a very specific color that I love. When I came in for my fill, it had been about four weeks, so it was completely understandable that my right thumb needed to be redone from scratch. They rebuilt the nail and charged me about $5 for the replacement. What wasn't understandable was that the brand-new thumb they had just rebuilt broke in less than three days. My acrylics normally last about four weeks, even though I type constantly at work, so having a freshly rebuilt nail fail that quickly was very surprising. When I called, the owner/manager told me they would fix it at no charge, which I appreciated. However, when I arrived, the experience became even more disappointing. The owner/manager, who greets customers and manages appointments, was getting a pedicure while checking people in. I found that very unprofessional. She told me to sit at a manicure station and that someone skilled in the repair I needed would be with me shortly. My original technician was working on another client and said she'd be with me soon. While I waited, I witnessed her carrying on a personal conversation with her co-worker in another language while completely ignoring the elderly client she was working on. The client repeatedly had to say the technician's name and eventually raised her voice to ask if she was listening. Watching that interaction made me uncomfortable. Regardless of the language being spoken, clients deserve their technician's full attention during their appointment, especially when they are paying for that service. Eventually, another technician looked at my broken nail. In my past experiences, whenever I've broken an acrylic nail, the technician has always removed the damaged acrylic and rebuilt the nail from scratch to ensure it was strong and matched the rest of the set. Instead, she simply added acrylic over the damaged area, built up one side, and applied my pink powder over it. Acrylic should not simply be layered over old, damaged acrylic. The result is a crooked, uneven nail that looks nothing like the rest of my set. I'm embarrassed by how it looks and now have to look at it every day. Nail appointments are supposed to leave you feeling confident, not disappointed. The pictures don't even do it justice--it's honestly much worse in person. The nail is so crooked and uneven that the photos don't fully capture how bad the workmanship actually is. Overall, I experienced extremely long appointments, poor durability, inconsistent repair work, and a level of professionalism that did not meet my expectations. I chose this salon because of its excellent reviews, but unfortunately, my experience was nothing like what I expected. I will never return. If you're okay with paying for poor workmanship, spending hours in the salon, and receiving unprofessional customer service, then this may be the salon for you. As for me, I'll be taking my business elsewhere. read more

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Chen is amazing! The salon is clean and friendly!!! They even made an appointment for me knowing it would keep them there past closing hours. I regularly get my nails done and I can honestly say this is a salon with top quality talent (and I am very detail oriented)... thank you again Nail Salon First and Chen!!!! read more

Me and sister came and got sat right away. Amazing service . The techs took their time and did a great job. Thuy the owner took good care of us today. The place is clean and calm. read more

Nail Salon First - Nail Salons Near Me - Duluth, Georgia

I went for the first time here today and it did not disappoint. The service was great and fast we got seats almost immediately. Chan did my pedicure and removed my acrylics for me and it was perfect. The pricing is average. The environment is really nice, tons of seating including a ton of pedicure seats. They offer a lot of different treatments also. I would definitely come back and recommend asking for Chan she did a great job . read more

They take to long and they talk about you............................................................................................................................................................... read more

I love this nail salon. I always feel relaxed and pampered here. The staff is very friendly and they always take me in when I need my nails done The place is clean and organized. One of my go to places when I near read more

Always amazing fast friendly service here at nails 1st salon. This is the only nail salon that my daughter loves visiting

I love my nails. Every time I come to this salon I am well taken care of. The ladies are able to do designs and will not let you leave unless your nails are perfect! I would recommend this salon if you like to feel well taken care of. read more

Nail Salon First - Nails - Nail Salons Near Me - Duluth, Georgia

My first impression was the salon was spacious and clean, and the ladies were warm and welcoming. I accompanied my friend who had a manicure and pedicure, and the technician was attentive and helpful. My friend was happy with the results. I didn't get anything done, but I personally liked the ambiance, accommodating staff and plenty of available seating. I'm not one to get anything done, but I might just get a pedicure next time my friend comes back​​​​​ based on the experience. read more

This is by far the best nail salon I have ever been to. Thuy the owner was just so sweet and welcoming. My nail technician Vy was amazing. My manicure and pedicure were both very professionally done. She was very meticulous and thorough with her work!Highly recommended! read more

Do NOT go here!!! Please, don't go through what I went through. No one deserves to be treated like this.. This was my first time visiting this place, and I was excited because of the good reviews and I thought I had found a new go-to place. Unfortunately, it turned out to be the worst experience I've ever had at any nail salon and completely ruined my day. I got a full set of acrylic nails, and during the process, I politely pointed out to my technician that one of my fingers looked overly curved and the shape seemed off. She completely dismissed my concern and insisted on doing it her way without any attempt to fix it. For 30 minutes, she ignored me while continuing to ruin my nails. I asked to speak with the manager, hoping they would help but the situation got even worse. The customer service was unbelievably bad. The manager was really rude and only focused on making me pay, without any care for how I felt or what had happened. There was absolutely no communication or accountability!! What hurt the most was that the technician eventually cut off the acrylics herself and in doing so, she damaged my natural nails. My nails were left swollen, bleeding, and in pain. I lost my healthy nails because of their carelessness... This wasn't just a bad experience it was traumatic. It was painful, unprofessional, and completely unacceptable. I left in tears, feeling humiliated and helpless.. read more

This was the best nail experience I've ever had. The Nail Tech Ms. Lisa was patient and listened to my concerns throughout my visit.. I will always be a customer here Tonya Smith read more

I've been going here for over seven years. Always treated wonderfully as soon as I walk in the door. never had a bad experience. I love that they have so many colors to choose from for gel pedicures. Very clean shop and very nice techs. They send texts with discounts and have a loyalty club with perks. read more

I've been going for pedicures there for over nine years. I always great service, especially with ingrown nails. I would highly recommend this nail salon. read more

I have been going here since I was a kid and I absolutely love it! The owner is sweet and they do the best pedicures! So relaxing! I always ask for Jessica because she always does amazing designs and shapes my nails so well! read more

Nail Salon First - My nails were better than the inspo! - Nail Salons Near Me - Duluth, Georgia

Tried out this place last week as I'm looking for a salon I can frequent. I got chrome red SNS and gel pedicure. The lady that did my toes cut me causing my toe to bleed profusely. The lady that did my SNS forgot a drying cycle causing the chrome to rub off and had to start all over. I witness my daughter ask them to fix a nail that did not look right and they gave her attitude and eye rolls. Not to mention less than a week later and the nails look worn, chipped and the chrome came off one of the nails. There was no offer of discount for what was clearly a botched job. Even after all that I paid a handsome tip. With the prices and the nice tip against better judgement, my nails should not look like this less than a week. I would not go back there. read more

What's nice: Salon setup, several services available, kind Nail Techs, they'll always fit you in; even without an appt What's not great: Even if you have an appt a walk-in can take your spot, Pedicures are spotty. Some Techs do well others horrible. No good nail techs for manicures...period Went to this salon for about 3 yrs normally to get a pedicure. When I did on occasion have my nails done they never came out well & I'm not a stickler but they're not cheap. Finally, they hired a Nail Tech that did great work. She nicked me a couple times BUT she always did great work & paid attention to detail. She said she took pride in doing a good job. Well last time I went back I was told she quit . I requested to just soak my nails off. It was a good run but didn't want crappy work. Well the Floor Manager told me she'd do a great job & give her a try. (She'd done my nails before & did crappy work). Well....I gave her "another" try & a week later my color is chipping & 2 nails have cracked in the middle which caused bleeding. She also got up at least 6-7 times while doing my nails to help other Nail Techs because they had more clients then employees to help but they kept taking more people in. It's about quality not quantity...Needless to say I don't see myself going back. That's $51 not including tip down the drain. I have an appt with a nearby shop Wed to correct this and I'll have to deal with the pain until then. read more

Nail Salon First - Cracked nail (ouch) - Nail Salons Near Me - Duluth, Georgia

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My mom and I go here during the weekday which is the easiest way to get in quickly. I read the reviews and have had excellent service and always like my painted toes and nails. I have gone on the weekend and it is packed so if you are short on time to during the week. I have not had any problems in 5 years with this place. read more

Great place. Friendly nail techs. Excellent customer service. Tina was great and I was impressed with her attention to detail! I will definitely be back! read more

THEY RUINED MY SANDALSS! I came in to get a pedicure with my sister, everything was great the lady who did my toes did a great job overall my pedicure service went well. What went WRONG was when I was going to put my slides on and they were nowhere to be found. My nail tech was looking around for them too and she found them four seats away from where I was sitting. They sneakily took my sandals away because they were trying to clean them. Someone somehow spilled polish all over them and I guess they tried to clean it before my service was done but obviously failed. None of them were honest after that no one told me sorry or even offered a discount still made me pay full amount and one of the girls kept looking down at my slides when I was paying she knew they fucked up. read more

Nail Salon First - Nail Salons Near Me - Duluth, Georgia

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Just got a hot stone pedicure from Mai-lee (sp?) and it was wonderful! My feet were awful after being neglected for a year+ between Covid & having a baby...it was relaxing & exactly what I needed! The price was good ($34) and the staff all wore masks & kept a nice distance between everyone. This was my first pedicure here in GA so I don't have anywhere in the area to compare it to, but coming from NYC I thought it was a great place and I'll be going back! read more

Nail Salon First - Nail Salons Near Me - Duluth, Georgia

I have been in Georgia for almost 3 years and after being with the same nail technician for 9 years back home I have high expectations. I have been to almost 10 different nail salons and I have not gone back to any of them a second time, it got so bad that I stopped doing my nails and caring about them but a co worker told me about this salon so I decided to give them a try. Jessica did my nails and I am in love with them. I hope I have finally found a nail salon for me read more

Pros- The salon itself is very clean and bright with nice atmosphere. Cons: Disorderly- you know that wall of polish where you can look at the wall of pretty colors and your inner OCD self sighs in contentment? Yeah not here. The polishes are just shoved into the shelf. If you're looking for a red, you have to scan all the bottles and find them in the jumble. I'm used to going to salons where you think, "hmm I think I want pink", go to that section and can look at all the different shades at once and make your selection. Terrible pedicure! The water was scalding hot. When I said it was too hot, she rolled her eyes and turned on the cold water for one second. I put my feet in cautiously and pulled back out. My toes were red. The manager had to tell her to drain some and add more cause it was way too hot. Then she applied polish so thickly that it literally slid off my nails when I went outside 20 mins later. It looked like candle wax melted by a toddler on my toes. I remember thinking she was putting on a lot of layers but thought the atmosphere and prices can't be wrong. I should've trusted my instinct. Her foot rub portion felt like butterflies landing on my feet. Too many other options to go to. I paid another salon to fix it cause I didn't want to waste anymore money there. Avoid read more

Poor customer service and terrible nail techs who should honestly go back to cosmology school. I don't understand how this place is still open read more

It's my second time here. Very clean and quiet atmosphere. They had a full house and it was surprisingly still very quiet. They have a really cute chair for kids, and a cute private room on the back for bigger parties. Absolutely love and recommend this place. read more

Nail Salon First - Nail Salons Near Me - Duluth, Georgia

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Waited 45 mins for a terrible service. Will never come in here again. They serviced two people who came after me. Super unorganized

Once I left the nail salon 30mins later my gel pedicure starts to come off $86 for that no ma'am. The service fee is ridiculous read more

It's really who you sit with so it's probably a good idea to schedule with the same tech you had good experience with!!

Went here for a pedicure and manicure to treat myself after a long week of wedding prep. I was in town for my sister's wedding and saw this place. The ratings were decent which drew me in, but man these ratings are bull crap. Don't believe it. I think some of workers/owners write the ratings. All the techs do is speak in Vietnamese. Having been raised here all my life, I don't know much Vietnamese but I know enough to understand they're were talking crap about me. About how I think I am all that and so picky, but my nails are so ugly. Terrible customer service!! Pedicure and manicure were average, nothing to write home about. Won't come back!! read more

I have been coming here for years and I can't recommend enough. The owner is fabulous and always matches me with the best tech regardless of time or day. Prices are wonderful and the services are great. Highly recommend!! read more

I live in Atlanta and usually I stick to the nail shops over there but in this particular day my mom wanted to get her nails done for her trip and since she lives around the area of this shop I decided to tag along and go with her. BIG MISTAKE. First, the salon is BEAUTIFUL and clean but the manager was running around like a chicken with its head cut off - remember this part. So my mother explained that she wanted a pedi and S&S nails while I explained that I wanted a pedi and a polish change. I asked how long the wait would be and we were told they could take us then and there. They had us put our feet into the pedi bowls and we waited 45 minutes for someone to get started on our feet. I thought to myself that I would have every right to get up out of this water and walk out of there because we were tricked into staying by having us put our feet in the water. I decided to stay because my mom really wanted to get her nails done. When someone finally came I had to ask them to run new water because the old water by that time was COLD. So one lady starts on my feet and this other lady comes over and starts working on my hand. I asked her if she could replace one of my nails and she said she could. She replaced the nail and the nail was THICK and CROOKED. I'm talking snagatooth crooked y'all! I felt my blood began to boil. So she moves on applies the first coat of gel polish when the salon manager comes over and sends her somewhere else. The salon manager takes over and gets up SEVERAL times to run around the salon, check in customers at the front desk and check them out meanwhile I'm sitting in the chair like this is some unprofessional bs. She had to be reminded by the lady doing my feet to come back and finish my nails now ain't that bout a b.... The lady that was doing my feet also noticed the crooked nail the previous lady put on my finger and pointed it out to the manager. The manager does nothing but file it which did little to nothing. I was visibly ANGRY. SO manager lady proceeds to finish polishing my nails while looking all over the salon and it's clear she's not even focused. At this point I just wanna put on my shades and be invisible. She constantly bumps nails because again she is not focused and she put wayyyy too many coats of polish on my nails. So much that it hasn't even been a week and already they have turned color and are peeling. It got to the point where I just stopped talking altogether like just finish my nails so I can get out of here. Now I understand why people go off about their nails because people like her who do crappy WORK and stand behind it. So for a pedicure and a nail polish change I was charged $55 dollars. Never on my side of town are the prices so ridiculous! Then she said she wouldn't charge me for the nail repair which brought it down to $50. My thing is I don't mind paying - I just want the QUALITY to match it. Then she showed the lady who did the nail how jacked up it was and the lady was just like, "Oh" and walked away with no apology or anything. So in short I rarely use the word hate but I hate that salon, I hate that manager AND the lady that started on my nails that gave me a raggedy nail. The lady who did my feet did a wonderful job and I gave her a great tip and thanked her so much. I would NEVER come back here and I would like my money back but I doubt they even have the professionalism to do that. DO NOT COME HERE. If you do -- you have been warned. Sorry for the lengthy review but thank yall for reading it because it was literally the WORST experience of my life. Never again. read more

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Don't ever come here. Worst customer service ever. My first review in a lifetime!! Please read!!! I called ahead for 6:20 appt. I mentioned that I have 10month old baby so I have to start on time and made sure that I can start 6:20. A lady there told me don't be late!!!! Of course I won't ! You know how hard is to come out with a 10 month old baby at home??!!! So I rushed my hubby to come home (from work) I was really happy as it was first pedicure in the past 3 month. I left my baby to my hubby and left home with my mother. (Was expecting a fun little girls night) As soon as we got there, we were greeted (thank God) and saw it was packed with people, Which was fine. We were seated and they turned the water for us. And that was it lol. No one came by until 7pm!!!!! no one said sorry, nothing and we waited for 50 minutes. Again no one said sorry nothing. And we decided to leave at 7:10. Our feets were all grandmothered and swollen. We got out from the chair - and then they noticed us and said sorry. That was it. We left. End of my story. read more

This was my go to place whenever I needed a fill in and I recently found out that they were not replacing my fill in causing water to go in between my real nail and acrylic causing mold to grow in my nails. Each time I went it was so busy I had to wait one hour just to get taken care of and then once I was attended to, it would be rushed causing them not to treat me to best of abilities. I was fine with waiting but once I saw the mold in my nails because of their lack of caring to remove old fill in, I won't be coming here again. read more

They always get me in - as I'm always last minute. Twee, the owner and Lindsey who does my nails are wonderful!! read more

Nail Salon First - Nail Salons Near Me - Duluth, Georgia

The staff here is super friendly and attentive to their clients. I got a basic pedicure (which was 26$ before they applied a 10% discount for us) and the sugar scrub they used smelled amazing! Just like oranges. The facility is much larger than I was expecting and is very clean. We called ahead to schedule an appointment but walk-ins are welcomed. With their huge selection of colors, I left with me toes looking amazing! read more

I've been going to this place ever since they opened. I've given her more than 10 passes. But this time, I'm done. Made an appointment with the owner and let her know I was working and coming on my lunch. She said ok, no problem. I get there only to be seated to soak my hands and sit and wait while my girl walked around talking on her cell phone. I got up and told owner again, I'm on my lunch I'm working today. She says ok ok she's coming. I guess you can figure out the rest. I left and told Twee I will never set foot in her salon again. They have terrible customer service. The only reason I kept going back is because it's close to my home. There are too many other salons to be treated like crap. read more

Love this place. I get my lashes eyebrows wax and nail all in one! My girls and their friends get their nails her, every one here is friendly. I have been coming here for 10 years I've tried other places but I feel right at home here. They do a great job and they stay up to the new trends! read more

My family and I have been customers of this nail salon for over 5 years. Everyone is absolutely wonderful. They all work very hard keeping us looking beautiful. My daughter sees Jessica and I see Tina. read more

My friends and I went this past weekend. It was our first time at this particular spot but we normally go to the nail shop for pedicures every 3 weeks or so.. We figured we would try a new spot, BIG MISTAKE! Not only was this one of the most expensive pedicures that I have ever had at $52 but it was also the worst. We waited for 30 minutes after the water was run and our feet were soaking in the bowl for the service to start. Initially the water was boiling hot. The nail technician continued to gesture for me to put my feet in the water as I continued to explain that it was too hot. Thos went on for several minutes before she adjusted the temperature. Skip to the actual pedicure, I ended up getting cut at least twice during the service. I told the technician that she cut me and she proceeded to dab rubbing alcohol on my wound. Extremely painful experience to-say-the-least. After finally completely what seemed like the longest and most uncomfortable pedicures everr, my feet looked average at best. Needless to say we won't be back EVER!!! read more