I've been going to this nail salon lately yesterday I had an upsetting experience. The guy who…read moreserviced me was aggressive, argumentative, and clearly had a temper. First, during my pedicure, he started filing off the old polish instead of removing it with polish remover. He just assumed I had gel on without asking. When I gave him a heads-up before he started polishing that I was getting regular polish on my feet, he said, "You had gel polish before." I told him no, I never get gel on my feet. He replied, "Yeah, because it was powder," and I had to say again, more sternly, "I never get gel on my feet -- and regardless, I'm telling you I'm not getting it now." He then started aggressively speaking to his coworkers in their language, which felt rude. I let it go, but the back and forth annoyed me. People in that salon always try to pressure you into getting gel. Personally, I don't see the point of getting gel polish on my feet because it lasts long regardless. On top of that, he focused more on massaging my calves than actually doing my feet, and overall, the pedicure felt rushed and rough. Then we moved on to my full set. He was shoving my hands and being really aggressive. He asked what length I wanted, and when I told him I wanted them longer than where he had the nail clipper, he barely moved it at all. Like... if you don't do well with medium-length nails, just say that. Right before he started polishing, I noticed all the nails on my right hand were leaning to one side. I pointed it out, and instead of trying to fix it, he went back and forth with me again. He started talking about how he did a "trick" -- I don't know if he's just used to arguing with customers, but I don't do public outbursts. I calmly asked if someone else could polish my nails so I could just leave. The energy in there was depressing, and he clearly had an attitude. He stood up and called over one of the women, who tried to explain the "trick" instead of just fixing the issue. He kept going off in his language, then started yelling at me, saying I could ask anyone there and that he's been doing nails for seven years, etc. I just kept repeating, "Why are you arguing with a customer?" He finally said "okay," walked off, and kept ranting in his language. To stand over me yelling like that is insane. The lady who ended up polishing my nails tried to fix them, but I was too upset and ready to go. She even admitted my nails looked slanted and "kinda crazy."

This place is horrible. I will never spend my money with them again. It was on a busy day and the…read moreguy who did my nails rushed. Only been five days my nails not shaped correctly neither did he file them correctly. Then I was charged 70 dollars for a full set ridiculous. Save your money please don't go here Go to MLV MAILS STUDIO I love this place they will have your nails beautiful every time only reason I went to this place because MLV was closed

Yesterday I came here EXHAUSTED. They took such good care of me. They noticed how tired I was and…read moreencouraged me to take a nap which I did. They did such a great job on my nails. I'm not from the area but I will be making a drive to come back. Been stationed in Louisiana for months now and I have yet to find a nail salon that charges you fair prices, has great customs and curtseys. I recommend this place and if/when you try it I promise you'll find yourself recommending as well! Have a blessed day

Went here for an acrylic pedicure. I showed them a picture on Pinterest and they made my toes look…read moreso cute! Staff are so sweet and welcoming also!

I honestly beg to differ on the bad reviews. This is my go to nail salon. Everytime I come Ive had…read morea great experience. They greet me every time I come in offer and offer me a beverage. It's very nicely decorated inside. I get my eye brows tinted, natural French tips sets, and pedicures. Also the prices are great too. I believe they still have a reopening discount. I honestly have no complains

I was looking for a nail shop in the East. My little sister recommended Palace. The prices are on…read morepar with other shops. I got a pedicure; Angela did a great job.

I know just my business alone won't Hathor they do business, but I hope enough people see this to…read moremake them respect our money. This review is for the chef highway location. I had a refill on Sunday, the overlay broke on Tuesday. They charged me to repair the nail, said they don't guarantee refills. So it not an expectation that a refill will last longer than 2 days. DO BETTER!!!

On April 9 2026 I had the worst pedicure of my life...I been getting pedicures for over 20…read moreyears...This pedicure was HORRIBLE...I am a hardworking man..I deserve better than this...They left so much dead skin on my heels...They had the nerve to say come back next time.

My sister and I both had our pedicures done today and I had a manicure at the salon on Bullard Ave…read morein New Orléans, LA. We were not satisfied with the services we received. They were both unprofessional, where they carried on a conversation during the entire pedicure services. Poor customer service!

These people.know what they are doing!!!! And know how to hang in thr east. The vibe is like being…read moreat a barbecue no lie.Good prices as well. Don't be disrespectful and you'll get the best set in your life.

I was a faithful customer the last 3 years until the owner, Kelly, broke my nail, lied about it,…read moreand blamed me for it. New techs in there can't even do nails per what should have been a beautiful Valentine's Day set (below). Hollywood made me feel unwelcome and like a stranger. Never returning.

I get my toenails cut here. Fast friendly service. Clean, with a professional vibe. The ladies…read moretreat everyone with respect and kindness. And the price is great.

Been here 3 times back to back and this last time is the final and was the worst. The first time I…read moreasked for square square, she did square round. Second time the set was cute, but some nails were different lengths and it didn't look natural. This time just...... all different lengths, sizes, shapes, bad polishing, crooked. Just look at the photo .... So disappointed.

Its ok. i enjoy coming here because its cheap price. i love he fish tank and waterfall sounds. A…read morerefill is 13 bucks and a full set is 17bucks but however, keep in mind that one gets what they pay for. i like it cause it fits my budget.the workers are cool although two of them are shy.

Amazing customer service, clean environment, and positive attitudes. I went in here to get my nails…read moredone on a whim I was seated immediately and everything was done to my satisfaction, even when I realized that I may have not have liked the idea in my head of what I wanted for my nails I was still treated with kindness and I was allowed to get my nails serviced again

Everything was perfect, the staff is extremely sweet! The vibe is very chill, I just sat on my…read morephone and wasn't bothered at all, which is how I like it when I go get my nails done. Thank you to Loc!! My nails were done exactly as I requested, I got a full set on my nails and toes, heres a picture of the nails! I always love the look after application and Loc's definitely stuck out to me!