This is the second time I called in because my nails chipped within days of a gel (other time was a…read moredip). I made an appointment + had to wait over an hour with my nails soaking. I specifically asked if the time was good to get them fixed more than once and the owner kept saying, "yes, just come in". Then they make you wait and do not care if you remind them you made an appointment. I left work AND got a babysitter. This is very frustrating and not the first time.

Went for a full set acrylic Saturday, I didn't like the shape but the technician said there's…read morenothing he can do. By Sunday the nails were lifting around the cuticle and cracked edges of the tip on both hands. I called and requested a refund on Sunday and the gentleman said no problem I could get a refund. Went today for the refund and the same technician said I could only get a refund if he cut them off. I agreed and he decided to cut the tip incorrectly and cracked the nail into my nail bed. He also stormed off once I expressed my concern and I had to cut them off myself. You can see the nails were already lifting from the cuticle. Unacceptable. Save your money.

Lisa did the best job in my opinion out of three techs doing my acrylic nails. She also conversates…read moreand is relatabley funny. I love the spaciousness of this nail salon. they also have some beautiful plants sitting around. I was able to walk in and score a tech 3 different dates so that's a plus if your trying to get a feel for a new salon or technician. It is Naturally bright from all the windows. They also have a in house made cuticle sugar scrub that is amazing and they also sell. Smells amazing and does a great job on the cuticles and hands.

I have been a loyal customer of Say's for well over 10 years. I would never see anyone else. She…read morehas an amazing business that is clean, well maintained and affordable.

Jessica is AMAZING! I love the way she does my nails and she is so sweet! I get TAP nails beautiful…read more Mia

came in from DC to see friends and family, thought I'd treat us to a little mani pedi…read more my pedicure, I didn't even get to choose what I wanted, the person did their own thing. she was really nice and did a decent job- tho again, no choice and no frills, but I'm not upset about her. But WHILE I'm getting my pedicure, the nail tech started doing the manicure. no hand washing or exfoliating scrub or cuticle care AT ALL. dude is coughing and coughing, he's wearing a mask at least. but it was SO AWKWARD. I'd ask questions, he wouldn't answer. just intermittent coughs. dude should have stayed home with that nasty cough. so my no frills pedicure is over, I make it to the table to get paint on my nails but now I can actually see them and they look like crap. A lady whom I assume is the manager comes over and asks if all is ok. I show her my nails. she says something to tech and he starts aggressively removing the paint. the paint wasn't the problem-- my cuticles looked lIke crap and should have been pushed back and trimmed so that my manicure could look right. basic manicure 101, right? that's step one. The person who did my pedicure comes over and goes "oh that's normal, cuticle push back would have been $10 extra". I'm like ok so $10- no one told me that. Captain coughs a lot apparently was so ill he couldn't tell me that. The guy at the main counter is right next to us. he's so busy scrolling his phone he never says a word. I assume he's the owner...he was useless. the fact that they charge extra for the basics is wild, but they never bothered to tell me that for $10 more I could have had a normal, nice looking manicure. The brand new nails already looked like they'd been outgrown by weeks and already needed a fill in BEFORE I EVEN WALKED OUT. I was super upset to hand over almost $200 for the 2 of us and my nails looked like garbage from the start. I have never in my life had such a busted ass set of nails. here's what they look like less than a week later. DONT GO HERE. If I lived anywhere near there I'd have pitched a fit until they were fixed but lucky for them I'm 500 miles away. This place obviously doesn't give 2 sh1ts abouts their customers. the ONE star is for my no frills pedicure just because I liked the person. if I could give my manicure person and management -100 stars, I would. on future trips, we won't be coming back to UNhappy Nails. zero stars. do not recommend. Update: this place actually lashed out at me on social media and tried to blame me for this, saying we came at closing time and they told me up front it would be rushed. A- I called ahead. I asked if there was enough time he was very casual and said yeah come on down we have time. But that was not the case. He also tried to say his employee wasn't sick. Ok? I guess he's just a mask wearing mute who coughs a lot? Odd. And no one told me about $10 upcharge to do a nice job- clearly I would have chosen that. And had the guy just been honest WHEN I CALLED AHEAD and communicated that there wasn't enough time to properly take care of us, we'd have simply gone elsewhere. Now I'm on day 11 of crappy nails. First pic was day 3- which is exactly how they looked as soon as they were done. Which I expressed before I left and it was never fixed. Now at day 11, these nails are almost off, my hair keeps getting under them.... They should have looked awesome when first done and lasted at least 3 weeks before having any kind of worn out look. So not only did they fail my nails, they failed at customer service- TWICE. Oh-- and did I mention they referred to my wife and my sister, for no apparent reason? Homophobic maybe. Idk. But I wouldn't recommend this place to anyone. What could they improve? Everything. Vibe? Haphazard.

I originally tried this place on ClassPass. The attention to detail was impeccable and every person…read moreI have met here (yes, every person) was engaged in genuine conversation. I love that I don't have the discomfort of someone speaking a different language to colleagues in front of me, and I love that I can say something with it being supported/validated without attitude. I have only been here three times (twice with ClassPass and once as a walk in) and it has been a great experience every single time. The vibe is chill and fun. I look forward to coming back, again!

I've been coming to this salon for over 15 years. The staff and exceptional quality of mani, pedis…read moreand waxing is the best. You cannot go wrong with ANY of the staff members. Their attention to detail is unmatched.

Aaron is an Exceptional nail tech. I consider him an artist when he gives me a "new" nail on my big…read moretoe! I am always pleased with his finished work on my feet and hands. Thank you Aaron!

Just moved to the area and I've been looking for my new place for getting my nails done. I saw they…read morehad some pretty good reviews so I checked them out. I've been here twice and both times were great! I'll be back!

I followed Long from his previous salon to this location, and I'd follow him again in a heartbeat!…read moreHe always does an amazing job, and I'm absolutely in love with these nails. The shape is perfect, the bright coral color is gorgeous, and the floral accent nails are even prettier than I imagined. Long is incredibly talented, detail-oriented, and consistently delivers beautiful results!

I went in for my initial appointment for an overlay fill with nail art...I was utterly…read moredisappointed. I did not receive a proper manicure, my acrylic was not properly drilled, and the art was that of an inexperienced nail tech. I had to go, so I did call back the following morning and request that I got a new service provider to redo my nails. When I came in, I got Tiffany. She thanked me for coming back in and gave me exactly what I wanted initially. It was very time efficient and quality work. I would come back if Tiffany is servicing me. I do not know the name of my initial service provider. Thank you Tiffany

I have been looking for a nail salon for about a year. My stylist told me about Escape Nails. I…read morefigured that I would try it. My pedicure yesterday was one of the best that I have ever received! I will definitely be returning!

This was my third visit to Escape Nails. Friend of mine has been going for years, and she…read morerecommended a technician named Joanne. This is a clean, friendly, organized business. I am a person with a disability. The people there have never failed to help me get in my seat comfortably or hold open the door for me when I ask. Joanne always listens to what I want, and while she might offer alternatives, she never pressures me. She really listens and it's fun to sit and talk to her and watch someone who is a magician at what she does. My nails have never been beautiful, as I am an artist and use my hands a lot. I decided to try gel nails and they are tough and durable and beautiful. I am so pleased. I am so happy to give them a high review. I encourage anyone who's looking for a place to try this nail salon. You won't be disappointed.

Been coming to Beautiful Nails for maybe 10yrs-ish. The owners are wonderful. Never had a bad…read moreexperience. If something is going on you don't like just let them know. Once maybe a tech was digging a bit deep and I told her that and she apologized and went lighter. No harm no foul. The owners know when I feel like talking and know when I feel like being quiet and respect that. Have always had a great experience. I usually schedule my appts ahead and maybe wait a few minutes when I arrive. Don't plan to leave them anytime soon!

I've been going to Beautiful Nails for almost a year now. I refuse to go anywhere else in Columbus…read more Everyone that's works here is so amazing. They take their time and make sure that you are happy with your manicure or pedicure. I highly recommend their signature pedicure. It's about $45, but it is worth it! The clay mask and the periffin is so relaxing. I don't get it every week, more like once a month or once in a while. When I have had a hard week, knowing that I get to treat myself to that pedicure gets me through. Do yourself a favor and check out Beautiful Nails!