Helen is my favorite nail technician of all time and I have followed her from the first place I met…read moreher, to her own salon, and now another new salon, in a great location in Colorado Springs! She does impeccable detailed work on my nails and I am VERY picky about the exact shape and details, and she puts up with me still! Lol. She is hard-working, funny, personable, and always does quality work! They are renovating their new location and it already looks awesome with new lights and new bar and areas to come! All during November, services are all 20% off! Tell her Susie sent you!

I called and asked if I could get a 1030 appointment I was told 11 o'clock was the earliest…read moreappointment I could get. I showed up at 11 o'clock. I was put onto a spa chair and at 1125 i decided I needed to leave because I had an appointment that I need to make it to that clearly I was not going to make it to if I stayed for a pedicure. This is very unfortunate because I was looking forward to trying this nail salon.

Wow! What a beautiful, peaceful salon (loved the quiet , relaxing music)! It was also so clean and…read moreso nicely decorated! The technicians did excellent work...above and beyond what we expected!! My daughter and I both had pedicures! The value for the services they provided was way better than other places we've been. I would highly recommend this salon! We will definitely be back!

I went in to have my toenails trimmed. I was pleased that they seated me promptly. I've never had a…read morepedicure or had anyone trim my nails before, but advancing years and arthritis in my hands have made it necessary for me to get some help with it. The nail tech seated me at a station with a not really clean looking towel already placed on the foot rest. She then went in back and came out with a plastic tote that had a few tools laying in it loose. Like nail clippers and emory boards, etc. I saw no evidence that they had been cleaned or sterilized. They weren't packaged. I understand that the typical sanitation protocol is for the tools to be autoclaved to prevent spreading fungus and bacteria from one customer to the next. I probably should have objected but the tech went to work on my feet so fast I didn't really have time to think about it. Like I said earlier, I haven't had any experience with having someone cut my toenails or giving me a pedicure, so I'm not really sure whether to be concerned about this or not. But I thought I ought to bring it up so people would know. I wish I had this information before I made my appointment. I don't think I'll be going back.

Loveeee this salon and Danny is the bomb. I made the mistake of going to another place in town only…read morebc La Rue was closed and I couldn't wait. Worst mistake ever and I've come here ever since. My nails always look on point, fleeky and sharp just how I like them. I'm soo picky but Danny puts up with me and is patient. I always leave this place so happy with my nails.

The salon seemingly appeared clean and the staff were nice and offered a free soda, however my mom…read moreand I were in the salon for 4 hours for a pedi and gel mani. They overbooked clients and still took walk-ins even after we had an appt. We were left waiting too long for our services. They left my mom soaking in acetone for incredibly too long which wore down the skin on her hands and then her fingers were cut badly. 7 of her 10 fingers were cut and 2 very bad. They didn't offer anything to make it right (although nothing can change the pain she now has). I wanted to like this salon, even saw the owner helping out, which is encouraging, but nothing can overshadow the fact that she was harmed during her services. As someone who works in healthcare, this is very bad and they should be held to the same standard as others that provide services. Shame shame

If I could give a zero I would. Stopped in to see if they…read morehad openings for mani/pedi and eyebrow wax. They just shuffled me to the back barely saying anything. I told the person how I wanted my brows - she didn't listen and now they are super skinny (NOT what I asked for). The room seemed dirty. Ushered to a chair where they didn't pull out clean utensils just what was in their box from one they just finished. Pushed gel over and over even thought I said no. Hardly spoke to me other than that. Watched many of them use the utensils from one person to another without sanitizing. Will NEVER go back. I'm shocked people haven't had problems from the lack of cleanliness and sanitary procedures.

So I am just visiting and needed to get a gel manicure. I called around to get prices and everyone…read morewas saying $40 except LV nails, when I called for gel manicure price they said $30. So I went to them only to find out it was $50 after receiving the service. I understand that they want a tip but don't lie to customers on the price and then trick them to pay more. Very disappointing, but besides that Kim did an okay job although my nails look like they already need a fill.

Always love the atmosphere and loving environment when I come for my appointments ! Always feel…read morewelcome and well taken care of for all services ( hair , nails , toes and massages ) . Joanna , Sarah , Maddy and Amoreena!!

Charlize had the best customer service I have experienced all week! She made me feel welcome and…read morecomfortable and did an amazing job on my hair, everyone keeps asking me where I got it done!

The service was great according to my wife, who followed the stylist there to color her hair. The…read morecomplaint we have is their support/front desk staff. After the service was completed, my wife paid the bill, unfortunately their computer system was down. They resorted to paper, and bill at that time was $124.76 and then billed our debt card 176.09. Big difference. Wife went into the salon to dispute the charge, manager was not there and the paperwork had been shredded. No copy was offered at the time of checkout. Now waiting a call from manager.

Got my engagement nail set done and was told they'd last up to 3 weeks, immediately noticed…read morebubbling and within the day three nails had peeled completely off. Couldn't get a hold of the receptionist yesterday at all even though I called during business hours. It cost $90 for a set that didn't even make it 12 hours.

Always professional, kind and produce great service…read more I particularly like their facials and massages. The ladies are wonderful and gentle and I love the results after every appt.

This spa is a hidden gem located in Rockrimmon. They have the cutest set up with a small gift shop…read morearea with the cutest things, cozy waiting room while waiting for services, they offer salon services, massage services, nail services and facials. The vibe is relaxing and the quality is great. They offer individual services as well as all day spa packages. I highly recommend this place when you're in need of some relaxation, rejuvenation and relief.