1. Nails By Hannah

    1. Nails By Hannah

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    Webster, TX

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    Nails By Hannah

    5.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

    By appointment only

    Services - Nails By Hannah

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nails By Hannah Photos

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    4 years ago

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    Honey Nail Lounge

    Honey Nail Lounge

    3.8
    (13 reviews)
    1.0 mi

    We LOVE a luxurious nail experience! Got a perfect gel pedicure here, accompanied by a…read morecomplimentary mimosa. Tons of staff here and busy, but only waited a couple of minutes before being seated. This will be my go-to salon when visiting my in-laws!

    I've been a loyal customer at Honey Nail Lounge for over a year, and until today I would have…read moregladly recommended them to anyone. I have a nail tech that I absolutely love and always book with because she consistently does an amazing job. Unfortunately, due to what appeared to be an issue with the online scheduling system, I wasn't able to see my usual technician today and was assigned to someone else. Since I wasn't with my regular tech, I even simplified the design I originally wanted. The only change I requested was to switch the blue glitter in the inspiration photo to pink glitter. When my nails were finished, they looked nothing like the reference photo. I didn't want to embarrass anyone or make a scene, so I paid, tipped, and tried to convince myself I'd be happy with them. What made the experience even more confusing was that I was charged more than I normally pay with my regular technician--even though I usually get much more detailed nail art than I did this time. After I got home, my children encouraged me to go back because they could tell I wasn't happy. They reminded me that I paid for something that simply wasn't what I had asked for. I returned as politely as I could, hoping the nails could be corrected. From that moment on, the atmosphere completely changed. I felt unwelcome for speaking up. The technician became rough while working on my nails, wasn't kind in her interactions with me, and spoke about me while I was sitting there. It made an already uncomfortable situation feel even worse. I never intended to insult anyone or make anyone feel bad. I simply wanted the nails I had paid for, or at least something much closer to the inspiration photo. Instead, I left feeling embarrassed, uncomfortable, and honestly questioning whether I should return to a salon I've loved for over a year. I'm sharing this because I genuinely care about Honey Nail Lounge. One disappointing experience doesn't erase all the wonderful appointments I've had there, but the way my concerns were handled was far more upsetting than the nails themselves. I truly hope customer feedback can be received with kindness, because loyal clients should never feel uncomfortable for respectfully asking for a correction.

    Photos
    Honey Nail Lounge
    Orange Bliss Pedicure tray
    Orange Bliss Pedicure tray
    Nail area

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    Nail area

    Nails By Hannah - nailtechnicians - Updated July 2026

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