The salon is clean, the tools are sterile for every visit, and the staff is friendly and…read moreprofessional. I always leave happy with the results.

I brought it my inspo pics and she was able to modify as I requested. The prices are fair and…read morereasonable. She was super efficient yet took care in shaping and designing. Love my nails! Will definitely be back. As far as the vibe goes, everyone was super friendly. I was immediately greeted when I walked in they were able to start early. I made a reservation but they take walk ins as well.

The service requested and the service provided were not at all the same. I was told they dont do…read more3d, that they dont have sparkly gel polish, that they couldn't do ombre design and that I had to just pick 1 color. The owner was very rude while delivering these answers to me. Completely out of line, as if my business there wasn't welcomed. Will most definitely never going back. Also, make sure you have cash on hand to tip, because otherwise you cannot tip. For such a large and lavish salon, I was extremely disappointed. ​

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

Very disappointed with my experience here. I went in for a pedicure and a simple color change on my…read morenails and somehow walked out paying $173 before tip. Looking at the receipt afterward, I realized there were multiple extra charges added for things that were either never clearly explained or felt excessive for a standard appointment. While the salon itself was clean and the staff was pleasant, the pricing transparency was honestly unacceptable. Charges for things like "color tips," "special shape," "cut down," and other add-ons quickly added up without a clear breakdown beforehand. For the amount charged, I expected much better communication and overall value. I don't mind paying premium prices for premium service, but customers should know exactly what they're agreeing to before the total nearly reaches $200. Unfortunately, I left feeling taken advantage of rather than pampered.

Amazing job Ms. Sandy and Ms. Kim! I love the end result. The vibe was absolutely amazing!!…read moreMy sister and I were ready to go to a new nail salon in the Town Center area. Tired of being hurried by other nail salons in the area. We arrived at 6:30pm. Ms. Sandy my manicurist was professional and provided a great service. They offered beverages and great music. You will not be disappointed with the manicure or pedicure. I highly recommend this establishment. Be clear and precise on your service up charges may be applied to your services.

Tried the builder gel and Vivian did an amazing job! She was patient and made sure every nail was…read moreperfect. They turned out perfect!

I absolutely love the way they treat you like family. Excellent business and customer service. Love…read moreNikki and Ame. So clean every time! Thank you for today Nikki! I love my nails!

Had my pedicure with Hugh and is was so relaxing and quality massage! The space itself does seem a…read morelittle cluttered but I suppose that's expected being a smaller place.

The quality of the services and the price does not match what you are getting. I came in yesterday,…read moreI got a manicure, pedicure and waxing. My eyebrows are two different shapes now. The nail polish they used came off within the hour from both my hands and nails. I have uneven nails and dead skin on my hands. I also didn't see any of the nail technicians license cards on display.

A friend of mine recommended to go to DB Nail in Chesapeake. She told me to ask for Kevin or Ivy…read morebut when I I call they say Kevin and Ivy was busy but Recommended me to see Maria and that they do very good builder gel. So I agree and made an appointment with Maria, when i came for my appointment the Manager said she just started with a pedicure appointment and will be with me soon. Half an hour later, she was finish and finally started on my Builder Gel! And int the middle of my appointment she excused herself to do eyebrow waxing for another client. 10 minutes later she came back but did not apologize at all. She knew I was loosing patience and then proceed to speak I. Her language to the 2 people that work in front of her the. Started laughing.......then while doing my nail, she git up and soak another client feet and proceed to to my nail. all in all, she finish my builder gel in less then 20 minutes. 2 days later 8 of my nails broke lift, and finally broke off. I am so disappointed. She charge me $90 for my builder gel set. I ask why so much she said extra for length and shape. I never come back to see Maria again! Next time I will wait for Kevin or Ivy!

Showed up multiple times for different services and customer service was always good…read more -pedicure is never a wait. They charge additional to remove gel color but nothing crazy. -wanted a full set for acrylic nails and was seated within 10 mins. Set was complete in about 45 mins and Tony did a great job. Showed him a pic and he knew exactly what to do. Extra charge if the nails are considered long and yes they will measure them. -wanted a soak off for my acrylic nails and never got any push back. The tech sat with me the whole time and had a great attitude about it. -ATM at location and if you pay cash you get a small discount from the total price.

Loved this place!! I was able to get a classic pedicure for $26 without being hassled to add on any…read moreother service such a gel or an upgraded pedicure. The salon is quiet, relaxing, and clean. The girl that did my pedicure was excellent and really took her time. She went above and beyond to make sure she got my nails trimmed perfectly and my feet as smooth as possible

I wanted to try a new place for my fill. The old man in there did my fill. I will see how it goes,…read morebut it looks like he applied a very thin coat of acrylic. The problem is he didn't know how to give me an almond shape. I even showed him a picture of what I liked. He filed some of my nails wrong, they go in one direction instead of almond. I kept telling him but he kept going. When he was done, I told him again and he started yelling at me that he followed the previous guide (previous nails were filed well), that it's my eye against his eye, that my nail bed goes in that direction, end of the story, he did not fix my nails. I won't go there anymore and I don't recommend it, he turned out very rude and yelled at me not even letting me explain my point. I will take my business elsewhere, where I know they do a great job. I wanted to try something new to save a little bit bit I ended up being charged $39 for a mediocre job. And I wanted to save some time bc at good places there's always a wait. Bc people wait for a good job.

Hands down the BEST nail salon experience I've ever had! I…read moredon't usually write reviews, but this place deserves every bit of praise. From the moment I walked in, I was greeted warmly and made to feel genuinely welcome. The salon is spotless, beautifully organized, and has such a relaxing vibe -- you can immediately tell they care about quality and cleanliness. My nail tech (Vee) was incredibly skilled, patient, and detail-oriented. She actually listened to what I wanted, offered helpful suggestions, and absolutely nailed the look. The shaping was perfect, the cuticle work was clean, and the polish application was flawless -- no rushing, no shortcuts. What really sets this salon apart is the attention to detail and customer care. I never felt like "just another appointment." They checked in to make sure I was comfortable and satisfied every step of the way and they are family owned so the salon is very cozy and comfortable!

They suggested a dip for my nails. Never heard of it. Exactly what I needed to save them.read more