No customers when I came in. Got sat in their old crappy chairs while the nice new ones sat empty. Unable to move chair or use massage. She literally took 15 minutes to do a horrible job and then tried to charge me for the spa, which I asked for, except she didn't do the hot towels. When I said that at the end she was like "I just forgot the towels". Ok. Well I'm not paying for a spa when you forgot the thing that makes it a spa! Don't waste your time or money. If I could give no stars I would. read more

Nails Service - Worse pedicure ever! - Nail Salons Near Me - Saint Charles, Illinois

There are too many nail shops in the area to give mediocre service. One gentleman started my pedicure and removed my polish. A gal then trimmed my nails. Then a different man cleaned up & polished. It wasn't busy and there was no explanation. Plus, my daughter was with me. They said there was no wait, but she was finished and I was still soaking. Does this really constitute mother daughter pedicures? I will not be back. read more

My mother and I went here hoping for a basic mani/pedi. Both of us walked out with nothing but complaints. And I quote "That was the worst mani/pedi I've ever had" read more

Worst pedicure EVER! She cut the top of a toe from clipping too short and cut my heel with a razor!

Went here several times for pedicures and was happy but then when I took my hubby and daughters before a family trip I was very displeased! They offer great prices on pedicures with a menu of services that spells out exactly what service you will get and price which I really like b/c I hate going in for services and not knowing what the cost will be, they even offer a discount for kids & teens upto 19 yrs old! For a family of pedicure lovers this is AWESOME! However the last few times I have had service that isn't as good and I felt like the salon has been dirty. Before my vacation I decided to get gel / white tip. The nail tech was so rushed - even though the place was dead except for us - she did a horrible job, they were too thick, crooked, then mid trip they started lifting so I had to stop in when we got home and have them fixed and when the owner asked who did them I said you did she said no I don't think so - the other girl in the shop said yeah I remember she came with her husband and daughters you did the fill and full set - the look the owner gave her was like shooting fire through her! She did fix them but they still look jacked up so now I have to go pay someone else to fill / repair them and it hasn't even been 2 weeks! Also she didn't wash her hands inbetween the pedicure she was giving and coming to fix my jacked up nails & the towel on her station could use some bleach & water! read more

People were very friendly and the leg massage was fabulous so if my toes looked "ok" I would not even be writing this but my toes look just stupid. Big you're was cut so very short and she rounded it but left the others toes straight. I feel like I need to wear shocks until it grows out, what a waste of money. She never even asked how short I wanted them or if I even wanted them cut. I went in for a mani/pedi but it took so long for the pedi I left. Who knows what my finger nails would have turned out like. Not sure I would recommend them. See my photo. read more

Nails Service - So disappointed, really friendly people but as you can see my Pedi was horrible. - Nail Salons Near Me - Saint Charles, Illinois

Crooked, Rushed, and Sloppy! My first choice this morning was Deluxe Nails, but when there doors were still locked at 10:05 and I had a schedule to keep! So I drove down to the salon I remember seeing by the Chipotle in town. I Should've just waited, or tried again another day. I walked in Nails Service and was taken care of right away since they had just opened and I was the only customer there. I wanted to get a set of acrylics (rounded not squared) and gel polish. I asked for their gel swatches and what she gave me was raggedy old painted nail extensions GLUED TO AN EMERY BOARD. I should've left then because professional swatches are not that expensive and this raised a red flag but I thought I'd try 'em out anyway. When the nail tech. was putting on the acrylic set she seemed VERY rushed, and did not ask me ONCE if the LENGTH OR SHAPE was ok. The result was me leaving with crooked nails!!!!! When it was time for my gel polish, another customer came in (w/o an appointment, but seemed like a regular). This made the Tech. rush even more! With gel polish you have to be careful not to goop a lot on the sides of the nail because it sticks to the skin, and becomes a big clump in the crease of your nail bed. This nail Tech. did not care!!!!! I still tipped her about 20% because I'm a server, so I don't believe in bad tips, but it was certainly not worth the price of $45 before the tip to begin with!!! I'm so mad, I want to get the shape fixed at another salon, but then I'll have to pay for a whole other gel manicure. And I know other Techs get annoyed fixing mistakes they didn't make. But I do not trust this place to even fix these mistakes! Never have I been so disappointed with a nail salon. read more

I walked in for a pedicure and there was no wait so that was good. I sit down and one of the workers came to do my toes. He was very strange and kept giving me weird looks. Then as I'm getting a pedicure I keep hearing this cricket. I onto went here and not my normal place because it was on the way home. I regret this decision. There is a man sitting eating food and it does not seem very clean. Won't be returning. read more

This was the worst nail salon I've ever been in, charges were outrageous for the lack of services provided. And the salon was disgusting and filthy. read more

This place is a joke! As others have mentioned, shop is unkempt, no air conditioning and owner accepts all walk ins and appointments giving herself and her daughter way too much work which results in shoddy, lazy workmanship. The older woman (owner?) Is very sneaky and dishonest. I asked for the full acrylic set for my 12 year old daughter which was advertised at $25. When my daughter sat down with her she said "do you want french or pink and white?" I asked her what the difference was and she said pink and white looked nicer, was more popular and she would make it sparkly for free. I said fine. The no chip manicure that I was in the middle of was hideous and like nothing I had experienced before. She barely cut my cuticles and filed my nails not to mention the fact that the polish itself was full of clumps that the tech just left on my nail. I asked her to just soak my hands in acetone and I would go elsewhere tomorrow. When I asked how much I owed for my Daughter's set, she smugly said $50!!!! I argued that the price on the sign said $25 for students. She said this is how much it is and I should have asked. I asked her to show me in black and white where this service and price were listed, it is literally listed NOWHERE! . Really? They don't even put guacamole on anything without telling you it costs extra, let alone double!! I went ahead and paid because I felt like I was between a rock and a hard place but I want to make sure other people are warned of what dishonest and shady people they are dealing with if they choose to go there! read more

Place was empty for a reason. Should have went somewhere else. They only did one coat of polish so I can see through the polish to my nail. The pedicure was over in 10 mins. It was a lazy pedicure job for sure. They didn't even cut the cuticles and painted over them. So bad. You can see the laziness in the store as well, the place was a mess and so unclean! Not to mention the lack of air conditioning. Very disappointed. Workers seemed unhappy too. read more

I really enjoyed talking to the nail tech at this location and was glad that they offered to fix my nieces nail with no delay, but they have false advertising for their prices. I called her out on this price issue and she lowered the price, but it still did not match their advertised price. Disappointed in their deception and I will not be back. read more

Just stay away!! Fair prices but I guess you get what you pay for. Had to ask to have my toes repainted as the color was everywhere. They repainted them and they turned out just ok. Then the manicure turned out the same as the first pedi attempt. Color was everywhere and looked like a child painted them. At this point I was just so upset and disappointed I paid and left. Had to go somewhere else the next day to redo my nails. Don't waste your time or money! read more

Disgusting. Dirty. Yuk! The place was empty for a reason. Manicure lasted a day. Lady was nice but there was a creepy guy walking around inside. Place smelled like cigarettes. Never again! read more