I'm giving three stars based on my friends experience and mine. We come and service was fast not a lot of people were in today so that was a PLUS! My cousin Britt had requested an overlay on the tip of her toes so she could have them shaped properly and the woman kept insisting she could only do it if she applied the acrylic on her whole big toe (see the photo of the pink toes) I had a great experience my nails and feet (red, came out great) and my friend nails came out just the way she wanted! She asked for a white outer triangle which was done sloppily and when I asked another nail tech if she could fix the MINOR error she said she couldn't since she didn't do them so the woman who did her nails had to stop her current client to fix. Also I didn't like the fact that the bathroom has all these chemicals in it and the scent was STRONG. the chemicals were literally sitting on a measuring cup so the scent was RIDICULOUSly strong and bothering. read more

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I've had my nails done here a few times and can honestly say I've had no issues. I usually ask for Joanna who is typically available but in the past, other techs did a reasonably good job to where I had no issues returning. The decor in the establishment is bright, clean and inviting. Yes, the services can be a little pricy but I find in this day, everywhere appears to be. I've not had a reason not to return for future nail care and pedicures. read more

Nails Today - Nail Salons Near Me - Windsor Mill, Maryland

Very rude customer service. Will not be returning due to that. Needed a removal and they were not happy about it that I wasn't getting an additional service. read more

Two ladies I favor do amazing pedicures! I never get my my nails done here at all. Being that I was overdue for a full set at my preferred place... I got them done here by my fav pedi lady. She did my nails great however I broke one days later. I got it redone elsewhere bc trying to get the same person for a repair is impossible and timely. I broke another one today just pulling my hair back. Annoyed I snapped all of them off and it was slicing butter. The one nail I got fixed elsewhere is night and day per nail tip quality. I've been going to this salon off and on and ppl are always complaining about broken nails. The quality of the nails they provide are cheap!!! In addition - the owner Mimi is rude and nasty. She is unprofessional, a narcissist, and controlling. You are not allowed to talk to your nail tech until being serviced. She has no level of professional management at all. All her employees look controlled, it's sad actually. Mimi needs to work on her attitude. She also needs a hairstylist, wardrobe makeover, a trim, and new glasses. I won't be returning and I'm sure my fav pedi techs will leave for the 7th time sooner then later. Money talks. Kindness doesn't. The salon has been upgraded but she's still rude and nasty. read more

Imagine me going in for a Fullset and pedicure . I advise the owner I want Mindy to do my nails but it doesn't matter who does my pedicure . Mindy was doing a customers nails when I walked in so it worked out. At the END of my pedicure Mindy walks over to me and says your gonna have to wait until after I finish this lady that JUST SAT DOWN! I said why do I have to wait when I was here before her and while I was getting a pedicure you were with someone else. She says "talk to nene about it". I'm not talking to nene about anything you knew I was waiting for you and when I finish one service you take someone at the very end! I will not be coming back! The customer service needs work and you just don't do that! read more

I went to this nail Salon for three years. I only went for the nail tech named Sandy. She's amazing. I stopped going last year because the owner Mimi is so rude. She allows you to make an appointment but you're more than likely to be seen 45 minutes later. She talks about customers as soon as they leave. She is always yelling at her employees and she's just an overall nasty person. However, I really missed Sandy. She's great with nails. So I called to make an appointment with her. Mimi told me she moved very far away from this location and doesn't work here anymore. Then I texted Sandy and she told me she is now located at Pretty Nails which is literally 2 minutes away from this location. I recommend Pretty Nails! Sandy now has her own shop. read more

Five STAR service every single time! I am usually the 1st appointment of the day on Saturday or Sunday, even without an appointment. I wait in my car until my nail tech arrives, follows her in and I'm serviced. Consistency is key when it comes to me! I only engage with friendly faces - no need to ruin my morning with agitation on any level. My nail tech is patient and she listens to understand my request, if she doesn't understand, together we figure it out. I've been coming to this salon for years, I have healthy natural nails and will continue to be serviced by Nails Today! The new location is beautiful, spacious and welcoming. See you soon read more

Nails Today - Nail Salons Near Me - Windsor Mill, Maryland

The owner is very rude and the staff does not do a good job with nails. They are all about quantity rather than quality. I will not be back! read more

Horrible service by of ALLL PEOPLE -the owner she was very rude and mean for no apparent reason customer service skills are needed badly!! Very bad communication skills... When I say stay clear from this place I mean stay clear !!! When your spending your hard earned money you should have a pleasant experience. But for me it was my worst experience at a nail salon read more

They are very cheap a full short set is only 50 dollars , very nice inside as soon as I went in I got serviced. They do very good on French tips , This nail spot is very slept on . read more

This site should allow you to pick zero stars, because I would not give Nails Today ANY stars. The owner Mimi is rude, disrespectful, unprofessional, and has a very smart mouth. I had a nail to break after a few days and needed it fixed. I went to the shop on a Sunday, and several people walked out due to her attitude. I stayed for a while, after she told me that I had to wait. Again, the way she said it was rude. I left to run some errands, so I didn't go back until Monday. I explained to Mimi what I needed. She got smart again saying that I had to wait. I understand that there may be a wait, but I refuse to let anyone talk to me in that tone. And the shop was empty. Things got real ugly real fast, because I asked her why does she have to be so nasty. After all I am paying you. She threatened to call the police on me, which I did not care. She proceeded to yell saying "I don't want to talk to you". No owner of an establishment should act this way. Please do not give Nails Today your hard earned money. She is also the owner of Pro Nails and Sexy Nails. Her shop needs to be SHUT down permanently. V. Bessey read more

I've been coming here for a while and must say I've never been disappointed! Today I got the deluxe pedicure and ommmmmmmmmg the best pedicure I've had! Wonderful pedicure chairs that give a mean massage! Lee did her thing! Then asked for an overlay with mood polish and design my girl Lee hooked me up! Oh let's not forget the great wine! Very clean and friendly service! Appointments or walk-ins!!! Colors for days!!!!!!! read more

Nails Today - Nail Salons Near Me - Windsor Mill, Maryland

I have not had a professionally done pedicure in a long time, usually I do them myself at home. Since I had surgery 2 weeks ago and cannot bend over for 6 weeks, I figure might as well get them done since I'm going to the beach tomorrow. Anyways, came in here on a Friday afternoon, not too crowded. I was greeted quickly and seated within 5 mins. Julie was my nail tech. I asked for the sugar salt scrub pedi for $40. She didn't try to upsell too much. Not too much talking, but still friendly. She paid attention to details and did a wonderful job! I will come back when I can't do my own pedi at home :) read more

Nails Today - Wall of nail polish - Nail Salons Near Me - Windsor Mill, Maryland

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Having a splendid time at Nails Today. My friend recommended this place and it has been a great experience so far. I received the Champagne and Rose pedicure ($50). It includes a champagne scrub, additional 15min leg massage, and parrafin wax. My technicians name was Vivian. She was very thorough and attentive. I would recommend her. The atmosphere is very nice. The place is clean and pretty intimate. So try it out. Enjoy! read more

This is the worst nail salon in the area. I went in and asked for a soak-off for my gel manicure and to get it done again. First the guy that helped me tried to use the electric grinder on my nails and I told him no, I want a soak off. He moved me to the back seat and stuck my hands in a bowl of acetone. Then the lady that sits in the first chair on the left asked me to come over to her. She tried to use the grinder on me again. I had to argue with her to get her to stop asking me. So she said it's gonna take too long and started talking and laughing to the other nail techs in her language. Needless to say they didn't have the colors I chose from the samples and she charged me $40 without telling me and said the extra $10 was for the soak off! After all of that on Friday, it's Sunday now and my nails are chipped! GET UR NAILS DONE ANYWHERE BUT HERE. read more

Nails Today - Nail Salons Near Me - Windsor Mill, Maryland

First off, I'm NEVER in Baltimore, but I came up for a wedding this weekend and decided to hang out with a friend and that's why I stuck around. Anywho, I really needed to get my nails done and didn't want to do it in DC (especially since I thought the prices would be better (read: cheaper) in Baltimore). Moving along...I got a sugar scrub pedicure and a gel manicure. Julie was my manicurist and she did a fantastic job! I don't think my feet have been this soft since I was a baby and my manicure came out great! She scrubbed and rubbed the hell out of my feet! I feel like for everything that she did (scrub, callous remover, massage), I would have paid significantly more in the district. It's only been 3 weeks since I've had a pedicure, but she did such a meticulous job, more so than others have done. I'm glad I didn't read the reviews before I came here else I would have gone somewhere else. And I'm guessing that the issues others wrote about from last year have been rectified because I didn't experience of this. If I'm ever in this area again, I will come back! read more

Nails Today - Gel manicure by Julie - Nail Salons Near Me - Windsor Mill, Maryland

This place truly sucks.Not only did they rushed my nail job (which kinda hurt) but now the gel polish is bubbling up and coming off on every nail...and it's only been a few hours! Absolutely ridiculous. Waste of my money. If I could give this place zero stars, I would. read more

Nails Today - Bad nail job!!! Gel polish bubbled off after a few hours - Nail Salons Near Me - Windsor Mill, Maryland

terrible service, rude management, never again. these nails were supposed to be white gel for my birthday and that same day, this was the color (see picture). I went back a 2 days later because i had other things going on and manager rudely told me i screwed them up myself and I'd have to pay to get them fixed. How could i have been the cause when every single nail is discolored. Her delivery was extremely unprofessional and her work was clearly not up to par for me to go back there and keep receiving such terrible customer service. There are too many shops in this area that will do a way better job and will treat you with respect along with your service. Mi Mi will never be seeing me again! read more

Nails Today - these were supposed to be white -_- - Nail Salons Near Me - Windsor Mill, Maryland

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I usually don't write reviews but I just wanted everyone to know that the nail technicians in there told me that poor quality is their standard. I got a gel manicure done & within 2 hours the paint started to chip and lift. I wanted to go back the same day but they were closed and I couldn't go back because I live 45 min away. Within 3 days, the polish on both of my thumb nails were hanging by a thread I had to put on bandaids to prevent it from coming off until I could return but they ended up coming off anyway. When I got a chance to return the nail techs were unfazed. I showed them a video of my peeling nails (screenshots posted) and they basically told me that happens to almost everyone. They did not care about the botched job because they frequently produce botched jobs. read more

there's something seriously wrong with the Run don't walk away from this plsce. I should have read the reviews before I spent my money here. The woman at the front desk (I believe she is the owner) is as mean as a snake. She started an argument with me because she heard me calling her staff by their Vietnamese names rather than the English names she had assigned them. When I tried to explain to her why I did this she started speaking in a loud voice, rolling her eyes and frowning at me. She told me she did not want me in her shop, called me a bitch and told me she didn't want me to come there again. Beware. read more

I would give them not one star thwy don't deserve that The worst nail shop ever i went here spent over 200$ or a service my lashes aggravated my eyes so bed they were red and keep watering so I went back and asked to have them fixed I. The spot that was aggravating my eyes the so called owner mimi pulls the lashes off incorrectly and states I got get the portion she pulled off redone by her employee that done them because she was off but she is the owner smh why touch them if u weren't going to fix this correctly I could of incorrectly just ripped them off at home terrible I will never go back their again sooo unprofessional read more

I've come here for a few years when I'm in the area. Recently I've come consistently because I like the way the person at seat 9 does my nails I never complain and I've always tipped 20%. The past few times I've had horrible service from seat 9 lady and now today the lady who did my pedicure. Mimi the owner also has a bad attitude... it's like a bother to get a service. Don't come here if you want good customer service!!! read more

I have been going to this nail salon for about 15 years. First at Sexy Nails when both husband and wife worked there. Wife then took over Total Nails. There is good and bad about their customer service. I got my nails done by Ben on a Wednesday and Friday polish was peeling and nail broke. I went back Tuesday to show what happened and they immediately jumped down my throat telling me my acrylic old and that I was told it was before he did job. Not true. Here is my issue, Ben was so rude to me!!! He angrily redid the four nails as he and a female tech spoke in their language just by their body language, I could tell they were discussing me. After so so polish on the 4!nails, I tried to make peace and held out my hand to shake and Mr Ben angrily said NO to my Gesture. I left in tears. I'm done!! What kind of customer service is that. AS A BLACK PERSON, I REFUSE TO BE DISRESPECTED THAT WAY!!!! Now if it was a Tip I offered, he would have taken it with a grin. WE ARE ONLY DOLLARS TO THEM. read more

Yesterday, I watched one of the workers take old paraffin wax that they used on someone's feet and put it back with the rest of the wax to be reused. That can't be sanitary at all. They are practicing some unsanitary habits . I wish I would have recorded it . He tired to close the door so I didn't see him . I was in the back room waiting for services. read more

I visited this salon today 5/15/19 and was disturbed by their customers service. A customer came in to ask if someone could fix a problem that she had with her nails. NO ONE wanted to do her nails. They insisted that she either come back the next day...the actual person who did her nails was out for the day or pay for the service. She came the day before but was unsatisfied. In order to keep old customers and get new customers they should have satisfied the customers request. As a result, I will no longer return and will pass this information on to others. read more

DO NOT GO TO THIS LOCATION! I went to get a gel manicure and she cut my finger with the drill and basically said oh well. My finger was dripping with blood. The nail tech actually started laughing. Worst nail experience ever. I will never attend this location again. I will be supporting BLACK OWNED nail salons/techs only. read more

she filed my nails too much and I started bleeding, every time I go they change the price. Rude customer service

I went to get my feet done here today they rushed everything I asked for a callus scrap she did I piss pour job she put no type of product on my feet it felt like she was scrapping a dry foot never again I was in and out in 15 min read more

This is the worst nail salon in the area! Avoid at all cost. Do not spend your money here. The owner is very rude ! She will not allow you to make an appointment with whomever you like. She becomes irate if you ask for an appointment and she is totally disrespectful to paying customers. She also partly owns the salon on rte 40 called pro nails but she doesn't work in that one. Pro nails has a diverse population and the staff there are professional. This woman at nails today services mainly African American clients. The prices are lower than pro nails but the disrespect of the owner is not worth the few Pennies that you save. She really believes that she's above people. shes Extremely demeaning. I have seen her in several arguments with customers because the customer asked her a question that she didn't want to answer. Her go to answer is always I'm the owner and you can leave. Disgraceful and unacceptable. Please don't spend your money at Nails today in the Weis shopping center.! read more

Came in for a fill in. The lady at the front told me it would be 15 mins. I ended up waiting 45... Finally Mandy ended up taking back to her station. She told me my nails were lifting & I needed to change/ soak them off. I proceeded to take her advice. BIG MISTAKE EVER!!! She messed up my entire shape of the nail. Not to mention left my nail completely uneven. I pointed a couple nails out to her for her to fix but it didn't end up any better.. when she applied my gel nail polish.. it was lumpy & terrible. I have never in my entire left had nails this lumpy. I WILL NEVER RETURN. The customer service is horrible. Oh & FYI GOOGLE TRANSLATOR WORKS! This place needs to be closed down! read more

This is the WORST place to get your nails done! Not only is the manager (MiMi) EXTREMELY rude, and unprofessional. She treats her staff like slaves. I'll miss my nail tech who I've been with for years but I will never come here again! read more

I will never step foot back in this place again!!!!! The owner actually got nasty and began to fuss and say nasty stuff because I told her that because of the unacceptable service I would not be a customer here anymore. The man who did my nails probably did not understand English. Everything I asked him to do he did the opposite. I asked them to translate and he said he understood. But it was obvious that he didn't. I was frustrated to the point that I told him to just forget it ...I didn't want him to do anything else. My nails had acrylic on them and we're half done. He told me that's fine I could leave but I still had to pay for the full service. But he only did half of the work. I said that's fine I'll pay for work that He did not do but I won't come back here again. The owner persisted to say just sit somewhere else and let somebody else do it. After the environment was hostile and very uncomfortable. I told her that's OK that I couldn't set here in this environment any longer and that I would pay for my service so I could leave. She told me to get out and don't come back again. Talk about the worst customer service. Then she told me ...she didn't need me as a customer they have plenty customers! What??? I have never!!! Good thing my potty mouth days are over! read more

This is the best nail shop I've been to when it comes to customer service. They never half a** their job just to get your money, they actually pay attention to your needs. I only have 2 complaints: they don't use new utensils for everyone's pedicure and their uv lamp hasn't been working lately so it takes my nails longer to dry. read more

Horrible customer service!! Never will I step back into this shop. Meme needs a lesson in manners. She was very rude and had a bad attitude.

I use to have a great experience here but lately the customer service and cleaniness has went down! It's like all the nail techs disappeared. Now when you come in you wait for a hour or longer and the customer service is not the same. I came in on a Sunday and waited a hour before being serviced. Only to return on Tuesday for Polish repairs. I have not seen them scrub the pedicure bowl in between uses, only rise with a "blue solution". This use to be one of my favorite nail shops, so Sad how this business has changed and how the value has decreased. After waiting another HOUR for my polish repairs I'll be looking for a New Nail shop to call home. So Long read more

They are so unfriendly here, they act like you are interrupting their day when you go in. What happen to nice, personable customer service? I've been here three times, three strikes and you're out, not coming back... read more

The customers service is pretty hit or miss,they are either the nicest people ever or you sit for 15 minutes unacknowledged even though you have an appointment. They do a pretty good job on nails and pedicures though. read more

WORSE place ever! Unsanitary, I saw roaches, equipment is not sanitized and technicians are not licensed! They don't accept appointments and have you waiting FOREVER. In addition the owner is incredibly rude and her young son walks around disturbing everyone while their trying to relax. Do yourself a favor and find somewhere else to get your nails done! I've already alerted the health board. read more

Terrible customer service. The owner Mi Mi, is the worst! She talks terrible to customer and then when people react, she doesn't know how to handle it! Never will I go back! read more

Poor customer service. I've seen the front desk lady Mimi argue with customers before. When she argued with me, I left before my nails were done, but I insisted on paying my full price. I will never return again. read more