I signed up for Naked Clean as I was in need of a cleaner and a friend recommended I give them a try. We couldn't be happier with the service, the process and all interactions with the Naked Clean staff. Their initial clean has our house looking spotless. I'm impressed and I want them to keep coming back! read more

We have had the Naked Clean team clean our house five times in the past three months, and the quality of service seems to improve each time. (This is the precise opposite of my experience with other services!) Reasonable prices, reliable schedules, good communication and trustworthy staff. We have no plans to look elsewhere anytime soon. Give them a try - I don't think you'll be disappointed! read more

Maura and Rosa cleaned our place last week and did a great job! We had a baby a few months ago and hadn't been able to really get a deep clean done. They were very fast and very thorough and even worked around us coming in and out a few times. The place also didn't smell like nasty chemicals when they were done which was wonderful. read more

Martha has come twice so far, once a month, and I have been very pleased with how clean my condo is. I am a breast cancer patient and Naked Clean is part of the Cleaning for a Reason program which offers free housing cleaning once a month for four months to cancer patients which I have been blessed to participate in. You wouldn't know it was a free cleaning because my place is spotless and I am not even a paying customer. I highly recommend Naked Clean and if I can afford it may continue using their services after the four months are up. Thank you Naked Clean for providing such a wonderful service to cancer patients! read more

I used Naked Clean for many years. Mary was my regular cleaning lady. She was outstanding at her job and I trusted her completely. I always loved coming home after she cleaned my house. The whole house smelled so clean, without the "medicine" smell of chemicals. I recently moved to Virginia and Mary did the move-out cleaning; she did an excellent job. I could not have done it better. In addition, the office staff was very friendly, helpful and accommodating. read more

Naked Clean is fantastic! Trustworthy, thorough, dependable and safe for pets. Rosa takes care of my home twice a month and I absolutely love her. I recommend Naked Clean to everyone. I provided a key to Naked Clean for my home so they can come while I am at work. I feel 100% comfortable with having Rosa in my home while I am out. Who doesn't like coming home to a clean home, and Naked Clean is very affordable. Even for someone like me who is living on a budget. read more

Martha cleaned my home for the first time this week. I was here the entire time as I work from home. I hardly knew she was here she was so quiet and totally efficient. She did such an awesome job with everything. I am very satisfied with Martha and Naked Clean and I recommend both highly. read more

Our house cleaning with Naked Clean went fantastic. The set up was easy and the cleaning crew arrived on time. They did an amazing job! We had two maids, Yesenia & Flor, and they both did an amazing job! They worked really hard and got the house sparkling clean. I will be requesting their services again. Thank you Yesenia and Flor and Naked Clean! read more

Mari and Claudia did an amazing job cleaning my house. The people at Naked Clean were super easy to work with and were accommodating with my last minute cleaning request. read more

Great service! Maura pays attention to detail and cleans thoroughly.

I was happy with the service from Naked Clean. I hired the maids to clean my new home before we moved in. They showed up on time and were professional and polite. I booked 2 maids for 1.5 hours and they were scrubbing and working really hard the whole time. Turns out it wasnt quite enough for the size of my home so they were only able to clean the 2 bathrooms and the kitchen then mop the floor and that was it. I will probably hire them again to finish the other areas of the house after we finish moving again. read more

We had Mari and Barbara come on a Saturday. They were very prompt and thorough - they did a great job!

I did a search for a cleaning service in my area, and was very excited to find Naked Clean was right in Carlsbad. I've never used a service before and it's a little awkward not knowing what to expect. But from the first phone call, they put me at ease and totally understood my situation. The in home estimate was great because he helped me to identify what could be done and gave me several options. I had my first cleaning a couple of days ago and it was awesome! Maria and Virginia worked fast and did way more than I expected them to! What a feeling of great relief to know that my house is clean and sanitized, and with products that will not harm my pets. I'm looking forward to my next repeat clean. The best part is that with them doing the high priority jobs, I can start focusing on little things. Last time I cleaned and organized my computer desk while they were here, and I've decided to organize my bookshelf on their next visit. Things I never get around to doing, but I feel like I have the time now with their help. I'm very happy with the service and the cost is well worth it! read more

I used Naked Clean services while my long term housekeeper was on leave from injuring her knee. Aide & Mere did a wonderful job taking care of our home. Always on time, always courteous, and did a great job in a short period of time each week. Would call on Naked Clean again for any additional cleaning services that I may need in the future. read more

We have been using Naked Clean for two years. I appreciate that to start Dave came to the house and talked with me about what my cleaning needs are. He tries to get a sense of what we value in cleaning. For example, two bachelors living in a beach house may have a different sense of clean than a mom of a toddler. The scheduling service is so helpful. They are courteous and do their best to accommodate my needs. I don't like having people in my house all day. I really wanted a team to come and clean my house well in a short amount of time. Naked Clean has been able to provide me with good teams that show up reliably. If I don't care for a particular team, the schedulers are happy to find me another team. There was one point where I wanted the grout on my saltillo floor to be cleaned better. I brought this up with the schedulers, and they spoke with the cleaners, made notes on my file, and now my floors look great. I love that they use probiotic cleaners. My floors are squeaky clean afterwards, and the house smells great. I'm not worrying about toxic cleaning products in my home environment. Overall I am very happy with what this cleaning service provides. read more

Horrible, horrible, horrible costomer service. We recently moved into a townhome and were requesting their service for house cleaning. I called to have someone come out for an initial estimate. No one ever showed up. I waited for 45 minutes and gave the company a call. Patty said they never had me on their books. So - I make an appointment for the same time the very next day. Again, I leave work early to get home on time to meet this person at my house. Again - I wait 30 minutes and no one shows up. Again, I call and they just don't know what happened. No apology - no attempt to try and fix the problem. Unbelievable. I am a nurse and can't imagine treating my patients with horrible service or care. I can't believe so many good things are said about this company. I'm glad I never made it to the cleaning phase - would hate to see the horrible work they do. read more

Been with Patty and her gals for over six months and it's been great service so far. I recommend them because they do great jobs on the floors, but specially because the customer service is spot on. Did I just say that? read more

Excited that there was a cleaning service that was green and had a coupon for $59.99 for bedrooms I signed up immediately. Had a staff member come to my house and gave me a price for my 5 bedroom 41/2 bath home of 180.00 for a husband and wife whom spoke little English.Two adults and one black lab live in our home. 3/4 of the way through our home the couple mumbled something to each other told me I need to speak to the office.Much to my surprise I then called the office and they told me the couple said it would take another 1-2 hours to finish my house and would cost a total of $269.00!!! Wow! Forced to pay it to get them done and out I was infuriated that they did that to me. After they left I found many thing untouched. The computer tower the keyboard and many bases to the furniture. What a gimmick! Guess I am in the wrong business! Claudia C- read more

At first when we started using Naked Clean they were good. Then somehow the cleaners stopped doing stuff like not cleaning major areas and not throwing out trash. We then complained and a new group started. They did not last long. Really negative attitude and never got just the basics done. We complained to the owner Dave and he said he didn't have house cleaners that were detailed oriented. Wow! read more

Overpriced for the quality of work performed and very bad customer service. I worked with this company for almost a year, only to be treated as if my business didn't really matter! I guess cleaning a 2 bedroom 2 bath condo for $140 in 1 1/2 hours every three weeks is easy money to come by in this economy! I was repeatedly canceled on or rescheduled. The cleaning crew was often late and never followed directions. In fact, I was promised by the owner, who will come out to your house for an estimate, the careful notes he was taking would be used by all of the cleaning ladies so that their wouldn't be any confusion as to what needed to be done! The first time they came out to clean, the girls had no notes and it required me to re-explain everything! Next, I was told I would be charged extra because of the wood floors I have and the way I wanted them cleaned would take extra time...so I payed the extra money, only to experience attitude by each new cleaning crew that came to the house because they didn't want to clean the floors as I had requested or agreed to pay for. With regard to the cleaning job, it tended to be good, average or below average according to who came to your house. Finally , I received a call from Veronica, canceling my cleaning service the day of service! 20 minutes in to the time slot the cleaning ladies were supposed to be there (the day I was hosting a dinner party), all of this with no solution from Veronica to help the matter and after several phone calls a reluctant 10% discount on my next cleaning for the inconvenience!! Please, keep the $14 dollars!! I would look elsewhere unless you don't mind paying extra for services not performed, and lackadaisical regard for customer service. read more

So I've been using this service for about 5 or 6 months, not really sure. We require minimal services, basically the kitchen, one bathroom and run the vacuum over half of the house, dusting in one half the house. the 4 bedrooms are off limits. The quality of cleaning service was good but the scheduling office was horrible. I guess they had to juggle personnel because one person was out sick for 3 weeks. I get it. They asked if I would change my service days and I said no. Not that I need to explain that. I want cleaning on Thursday, not Friday, not Wednesday. I also want it every 2 weeks. Seems simple enough. Wrong after Connie was ill, they repeatedly tried to change my days, even after I told them I would go elsewhere before I changed it. Finally I gave in for what was to be one time only and moved it to Friday with the understanding that it would go back to Thursdays. Trying to get back was a fiasco that resulted in us having to go three weeks without service to get back to Thursday. So now were back to Thursdays but they want us to be on certain Thursday which results in us getting service 2 weeks in a row. I threw in the towel. I'm sure I can find another service that's a little more amenable to my needs. It's just too much work to do business with them. read more

I used to love this service - used them for years - then Patty in the office left and chaos ensued. The maids are really good. The front office staff is horrible - they can't ever get the appointments or info right . It shouldn't take 5 calls to schedule a cleaning!! Confusion galore when I call, half the time they can't even remember who they are talking to, forget to put on their headset so I am talking to dead air , takes them 10 minutes to pull up a schedule, and then only to tell me they have to call me back. Then talk to the office manager, who agrees to have someone else service me, only to have the same thing happen the next time. Tried to hold the office manager accountable for her office staff - she said you're yelling at me (was not yelling) and said we can't service you. Guess they don't need or care about the business. Too bad the office can't get their act together. If I serviced my clients like this I would be out of business. I have scheduled another service - it took ten minutes and one call. DONE! read more

I engaged NC about 6 months ago for a weekly cleaning of 1 hour targeted to my kitchen and 3 bathrooms. The crew that was usually sent (Rosa & Rosa) required a scheduling window from 9:30 to 1:30, and they often required scheduling changes - less than convenient for my schedule. They were here about 30 minutes on average, and the results were only fair - certainly not excellent; I had to do quite a bit of touching up after they'd leave. However, they were quite pleasant, and I liked the NC products and the fact that the cleaners were associated with an agency for accountability. So, I tried to make do. Unfortunately, the last time they were scheduled, they spent approx. 20 minutes here, and I ended up redoing the kitchen when they left. NC located a different crew - Maura and another cleaner - to replace them. Maura had already substituted Rosa & Rosa when they were unavailable, and I found her work excellent: she really paid attention to detail. Unfortunately, she and the other cleaner did not show up for the scheduled appointment, and I was told a couple of days later that she no longer works for NC. I ended up canceling my contract with NC. They apparently have nobody to cover Carmel Valley, and ultimately I was less than satisfied with the service. read more

Oh. My gosh! Francisca and Gabriela are amazing! I needed my mother in laws house cleaned. It hadn't been cleaned (not even dusted) in over a year. These two women came in and 3 1/2 hours later the house was spotless. They got cobwebs from the ceilings and corners, vacuumed the tracks in the sliding glass doors and even got the gunk off the light switch in the bathroom that I thought was wall paper paste residue. The best part? My mother in law spends most of her time in a white leather chair......that was no longer even close to white. After Gabriela worked on the chair it honestly looks brand new. Yes, I realize 3 1/2 hours seems like a long time, but the house was that dirty. I would not hesitate to hire these women again and I wished they would travel to Los Angeles to clean. Setting up the appointment was easy, they showed up on time, did a wonderful job and paying by credit card was simple. Bonus? Naked Clean's hourly rate was 1/3 less than another major cleaning company. read more