We had an incredible experience with Nampa Floors and Interiors from start to finish. The installers were absolutely top notch. professional, skilled, and detail oriented. They completed our entire house, including bathroom stone, carpet, and wood flooring, and everything turned out flawless. A huge shout out to Georgia Briggs, who was amazing to work with. She helped guide us through all of our choices, made the process easy, and truly has an eye for design. We felt confident every step of the way thanks to her expertise. We honestly couldn't be happier with how everything turned out. The quality, craftsmanship, and customer service exceeded our expectations. Highly recommend Nampa Floors and Interiors to anyone looking to transform their home! read more

HORRIBLE, all the carpet upstairs started buckling within a year. They said to call them if it happened again. Well it did but my cat has high blood pressure and gets stressed so we just lived with buckling carpet. Fast forward one year later and we want to sell our home, we call Jon McGrabin to stretch and said it was out of warranty so it will be a minimum of $300. Point is, it was NEVER installed correctly in the first place and wasn't stretched correctly again. AVOID this place if you want nicely installed carpet. INCOMPETENT and rude!! He tried to say the buckling carpet was our fault somehow. Give me a break! read more

Nampa Floor & Interiors - Carpet Installation Near Me - Boise, Idaho

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So my experience was 5-star all the way. Kylie has been great - choosing materials - measuring with a laser - and giving me expert advice along the way. I love my flooring, and have since picked out tile for 3 bathrooms I could not be happier. The select and styles are wonderful. The design advising is spot on a d My houser will be much better because of Kylie and her team. Thanks so Much Kylie and Nampa Floors!! Dwight - Eagle, ID read more

Nampa Floor & Interiors - Tile choices - Carpet Installation Near Me - Boise, Idaho

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Very disappointing experience. While I understand things happen I thought there should have been more options or better communication. Flavius the tile installer did a beautiful job and it was a pleasure working with him. The job was four tiles short so we were without a bathroom for a week. It is our second bathroom but still a huge inconvenience. I offered to pay to have these tiles sent overnight. They only come from California. In these times I don't understand why it would take a week to get here or even to track to know an exact date of arrival. Instead, I'm left to wonder when you will be returning. I also think there could have been more of an effort to find the tiles elsewhere. Still waiting. I also think it is odd to pay the whole job upfront rather than half down on order and balance upon completion. I won't be back. read more

I've had a 5-star experience all the way. Superb help in explaining flooring and bathroom tile/backsplash options and design. My rep, Kylie, is available to answer questions, and provide guidance. The Store has plenty of choices in materials and has all the latest styles, with also the classics. They have a breadth of knowledge to assist in those standard measurements like "How much material will I need in my backsplash? - Just knowing...About 17-18 inches". And It saved us 5 minutes looking it up. They were right. But, they have multiple stores, so you can have access to the whole lot, and lots in stock to choose from. Installation without months of waiting too... Highly Recommend! read more

What could have been a simple job has turned into an absolute nightmare thanks to Herb and Tim at Nampa Floor. After we spent the entire weekend demolishing cabinets in our 2 bathrooms and laundry room, we were informed the morning after that the LVT we had picked was no longer in stock and was, in fact, no longer manufactured. Tim had neglected to read an email three weeks prior regarding our order which could have helped us pick a new tile and stay on track. Not only did this mean that for our family of 6 we had to use our one powder room bathroom for our only bathroom, but also delayed any installers from finishing the LVT for close to two additional weeks. I had called Herb, branch manager, and asked him to take Tim off of our account/job as we did not feel he was competent to finish out the job. Herb reassured us that all would be taken care of. After the master bathroom was done, we waited for Tim/Herb to have someone come and install the shower door we had repurposed as promised in the bid. Tim told my wife that it was never part of the bid and gave her the run around until he finally agreed that he was in error and had the door installed. Tim, several times, forgot to update the bid with the changes we had requested initially so when we asked about the backsplash, he made my wife feel stupid by telling her that the backsplash wasn't originally part of the bid. After reminding Tim and threatening to send him the email communication between him and us where this was explained, he relented. This Sunday, we spent the entire day moving furniture out of the living room (which is a larger space) and filling the rest of the house with those pieces as we were promised by Tim that the carpet was ready to install. Both our dining areas and all couches were covered with other furniture, chairs, decor,etc. We were told, by Tim, that the installers would be there on Monday afternoon and would finish in one day. When the installers arrived, they began ripping out our carpet and attempted to replace it with THE WRONG CARPET! Tim had ordered the wrong color carpet for our house. He took little to no ownership in the problem. When my wife vented her frustration, all he said was "I'm sorry you feel that way". This is not an admission of guilt. This is a way of indicating that you don't value your customers or their time/space/money/families/etc. Tim and Herb do not care that we now have to wait another week to get the correct carpet shipped to their store while we have to endure our house torn apart, AGAIN, because of their mistake. I would never recommend them to anyone. I have told everyone I have seen today of our ordeal. They will paint a pretty picture up front but cannot and do not deliver a quality experience. They do not care about the messes they make or the hardship they have caused these last 3 months! It's simple. They are in the business of selling new flooring. It's the name of their store. Nampa Floors. But they do not know what they are doing and have made significant errors in ordering and installing of our floors. Horrible company we will never use again or recommend, ever. read more

Nampa Floors & Interiors provided great service and products. I had some idea about the bedroom I was turning into an office. Desiree, a customer consultant, provided me with a great idea and saved me money. Installation was quick and clean. I am very happy with my office and recommend Nampa Floors & Interiors. read more

We ordered ~400 square feet of laminate flooring for our kitchen + living room. The price was fair, it arrived on time and in perfect condition. But beyond that -- we decided to self-install and did it incorrectly the first time. Employee Tim Stewart picked up the phone and gave us a few helpful tips. When we still had some trouble, Tim came to our home and spent 45 minutes after his shift giving us a full-fledged tutorial. His 15+ years of installation experience came in real handy. We completed the flooring job. Thank you Tim for above and beyond service - we really appreciate it. read more

My experience with Nampa Floors on State St. was poor from a customer service stand point. We had trouble with the sales person honoring their quoted price and with getting an invoice in a timely manner. We did all the work to remove the vinyl floor. Because we removed the vinyl, part of the bid was a charge for floor "prep" which we agreed to. When they actually invoiced, they also charged us- in addition- for removal of the vinyl (which we did, not them). When asked to correct it, they said they already paid their people for the full amount (including the charge for removing vinyl) and that the work probably constituted the extra cost anyway- even though the charge said "removal of vinyl" and we were also charged for the floor prep. Confusing. Anyway, It was a tiring and disappointing experience. We won't be using their services again, which is a shame because we've since remodeled an entire house and three additional apartments that we would have used them for if they'd been good to work with. read more

This company is a giant joke. I placed a large order, wall to wall carpet, laminate and vinyl. First thing was no underlayment put down for the laminate. That put the job back a week. I never received information on when this was to be completed. I had other things ordered. This fiasco put everything behind. When this poorly done job was said & done, they were out here five times to fix what was done wrong. I have never experienced such a incompetent business in my life. Just a heads up folks. Don't use them for anything ever! Worst flooring company in the Boise area. read more

My wife and I just moved to Idaho, we purchased a home in Emmet and started to remodel, my wife wanted to changed flooring. Being new to the area we, we didn't know any of the flooring dealers, we started asking around and Nampa floor & Interiors came up more than once. On our first visit we were helped by MJ Cole, she was professional & friendly and set a time to come out to measure the floors. Desiree Albertson came & measure for window coverings. Fast forward a couple of weeks & both the windows & floors are covered and more important my wife is very happy. From the day we walked into their store to the day the installers finished & drove away we were always treated with respect & professionalism. We give them all an A+! MJ, Desiree will be the first people we call for any future projects. Lee & Karen read more

We read the reviews regarding Nampa Floors so proceeded with caution. There are several locations and we used Nampa on State St. Our process was incredibly smooth with no issues at all. Had bids from others but the flooring we liked was in stock so the wait time was shorter. Chris was our contact person in the store and he was very helpful. The only thing that could have held us up was the trim which needed to be ordered but Chris was on top of that and it came in on time. The installation crew was excellent with a shout out to Ronnie for his hard work. Floors look fantastic and we are very pleased with the results. I would certainly give this store a chance. read more

We recently had Andy Davis at Nampa Floors re-do our shower. This was the 4th time we have had to have this done. We had multiple problems prior to Andy's work. Problems keeping the shower clean various tile work that did not hold up well ....mold along the grout lines etc. Andy installed an all tile shower, we allowed him to do what he thought would be the best look and ease of taking care of the tile and no more tear out and do again! We tell people that our shower is our most favorite thing in the house. Andy did a beautiful job in a timely manner. He gave us superior workmanship! It is beautiful. He suggested that the tile and the grout be treated with a sealer that would prevent mold and help eliminate time consuming hours in cleaning. We have very hard water even with a water softener! Andy's suggestion of tile and the sealer has eliminated any maintenance for this shower! Thank you Andy.... Richard H read more

I had an excellent experience here with my order for a custom made rug. Brett was very professional and helpful. He went above and beyond to help me with my selection, and he was helpful and knowledgeable to answer any questions and concerns that I had .He even helped to facilitate additional work to be done outside of the order. I appreciated that even though my order was not high ticket or that large in general, I was treated with the same excellent service and given the attention as though it was. I will be using Brett and Nampa floors for more projects as needed, as well as any future big ticket orders. read more