My elderly dog seemed to like the services but had way too much cologne on when we picked her up…read more It was like a very overpowering car freshener. It took over a week to wear off. Also, it did not appear that they cleaned her ears even though we had the deluxe package for bath and trim I did like that they sent me pictures of her during the process

Exceptional service and friendly staff! We will be returning, we were greeted immediately upon…read moreentering and we felt rest assured with our baby Fiona was very well taken care of. She went in for a nail trim and I was amazed at how her nails were left.

Our fur baby had her first grooming experience and the staff was amazing! She had a little accident…read moreduring the visit and the staff took care of her. I am very impressed with their patience and the quality of her bath.

I always come here to buy toys for my fur babies and we always buy KONG toys for them because they…read morewreck stuff up lol. My bf and I decided to get them one that was a reindeer. Started freaking out because Koda(pug m) had a rubber KONG toy, but didn't know where it came from, found this and realized he chewed off the reindeer to get to the toy insideI highly recommend these toys it was just funny how everything happened.

They cut all four of my baby's paws because they were overbooked. I know they were because their…read morereceptionist told me they were backed up and then they lied to me and are not taking responsibility.

TERRIBLE EXPERIENCE today. I booked my appointment in advance the owner made it seem like she took…read morecare of everything, 9 AM had my cat booked for hair cut, shampoo nail trim all that. I showed up (and called before) the person in the front had no idea what my cat was booked for? That was already off putting. I LET THEM KNOW as far as my knowledge (because I had recently adopted this cat) he had never been groomed, I was nervous about it and they could call me if he became unmanageable, no problem. I guess they aren't used to owners calling up to check on their pets? No idea that was a problem. I asked multiple times for time estimates which I understand couldn't be exact but you can't tell me an hour? Two hours? But after I have a terrible experience THANKS TO SKYE AND THE OWNER wants to tell me "it usually takes 4-5 hours" lmfao. What a joke. I was told I would be called after my cats haircut to be informed wether he did well or not, and if they would proceed with a bath. AGAIN, no call. I've been the one asking if my cat is ok, when is he going to be seen, etc. YES OF COURSE I'm going to call and ask about my cat? I communicated that it was his first time there I was worried and it's reasonable to ask for a time frame. The owner had little remarks to make when I said I was going to head over after this bath, "you're going to pick him up soaking wet?" No DUMBA*** but I'm letting you know I'll be waiting for him!!!! Then unfortunately my car battery did die (I went to the outlets because they still weren't done by 1 I clock and the outlets are DOWN THE STREET FROM THEIR NEW LOCATION... didn't know it was such a bad thing) right after the owner made her little sly remark I get a call saying my cat was ready?? Wow how funny. I let them know my car battery died (maybe it was my karma for "bothering them" throughout the day) and THIS TERRIBLY UNPROFESSIONAL PERSON SKYE was all of a sudden pissed off. "You've been calling all day and you went to the OUTLETS? " no sh*t??? I live in another city I was trying to burn time. YELLING AT ME to respect her??? Complaining because SHE JUMPED IN FRONT OF 5 DOGS TO GROOM MY CAT. ummmm my appointment was for 9 AM anyway? Then the BS EXCUSE of their groomer was bit the night before, they had to fit in all the appointments from then OK SO WHY DIDNT ANYONE TELL ME? WHEN I called at 9 am that there would be a delay? When I dropped him off? Like I'm supposed to be thankful for that. Lmfao. Such a joke. And the owner wanted to make sure I didn't leave a bad review so offered an "express pass" for the next time like I'd ever want to deal with this place again. Again no one ever told me the groomer had been bit there would be a delay, no one told me 4-5 hour wait, nothing, I explained I was a new client. Even when my car was dead I sent someone else immediately cause I didn't want my cat to be stressed out. I would never ever recommend this place to anybody who cares about their animals.

I would not trust my fur babies anywhere else! Tammy, Eddie, Monica, and Ariana have been so good…read moreto our dogs. My pups always leave happy and looking beautiful. Their tails start wagging when we pull into the parking lot!! The salon is always clean and you can watch your pets grooming and you see how grntkr they are with your pets.

I wanted to take my dog here but I was refused service due to my dog being blind and 14. That's…read moresenior dog shaming. My dog's a shih tzu she is used to being groomed once a month sometimes 2. I don't think she would panic or freak. It's a bath not a heart transplant.

Grooming was excellent and handlers were great. I would recommend to anyone. They are a great groupread more

Great knowledgeable staff. Memphis really knows her stuff. The bald gentlemen look like very hard…read moreworkers.

This was first time bringing my dog to Dapper Dog I'm very happy with his grooming. I will…read moredefinitely be bringing him there again for grooming when I'm down here for the winter months

I love Dapper Dog. this is the only place I bring my dog. Im very picky about her haircuts and…read morethey always do a great job. I get exactly what I asked for. I never make an appointment but every time I've called to see if they can take her, they never say no. very friendly staff, great service!

Horrible experience, please DO NOT go to this Salon, took more than 3 hours on my dog and came out…read moresaying they were not able to finish his haircut, asked if my amount was going to be less & Raul the employee told me that the amount was indeed going to still be the same! I never do reviews, but this was for sure the worst experience I ever had. If I could give 0 stars I definitely would.

Can't be more disappointed with what they did to our dogs. We had never taken our dogs here because…read morethey'd go to a groomer in McAllen but we gave them a try. Spoke with someone who assured me that they could do a "Schnauzer cut" only to be surprised that they shaved off our dog's distinctive mustache and shaved them both to the skin. Snd he was sure to share us first before showing us their work. If Yelp allowed for half star reviews, I would give that as a review.

Called in regards for a couple questions on how they perform there services on my beautiful dog the…read moreyoung girl that answered phone wasn't very helpful my suggestion NEEDS better customer service I would have gladly taken you guys work if maybe she would have been a little more helpful thanks again !

Very friendly and caring with our pets and did a great job on their grooming! Definitely will returnread more