Stay away. Terrible food, horrible service.
I had high hopes for this Indian restaurant, but the experience was extremely disappointing. From the very start, the service was lacking to say the least. Despite the restaurant being empty, they gave us 3 menus for seven people, we had to get up to grab two of our own menus after waiting too long for someone to bring them over. That wouldn't be a big deal if the terrible service didn't continue. When it came time to leave, we also had to flag someone down to ask for the check because no one checked in on us at all throughout the entire one hour we were there.
As for the food, it was cold not warm but actually cold when it arrived and nearly flavorless. My father bit into goat that was cold. None of the dishes had the correct spice level we requested. I went up to the waiter who checked with the chef and said yes they forgot TO ADD THE SPICE. Instead of making new dishes, they simply took two of the dishes back to the kitchen, added spice, and brought the same plates back to us!! There was only a quarter left once everyone put it on their plates. I had to once again walk up to the waiter to say that we would like, at least one of the dishes replaced because most of it was eaten, but inedible because there was literally no spice or flavor. Instead of replacing both dishes, he only brought A new plate of chicken tikka . At the end of the meal, we ended up leaving the new plate of chicken tikka he brought out because the food was overall so terrible that there was no point in taking it. The only thing we packed was a little bit of goat, and the one dish that was decent the paneer. It was a waste of money and a very disappointing experience for a birthday celebration. There was no apology for the mistakes, nor did they come by even once to ask how the food was before or after the incident!! The only decent thing that they had was there Mango Lassi & the garlic nan - but everything else was so terrible that unless you're just eating those two things I would stay away.
The service was inattentive to the point of being rude. We ran out of water halfway through the meal, and not only did no one refill our water but no one asked if we needed anything else to drink. Throughout the entire meal, we said "thank you" a few times when staff interacted with us, but they didn't acknowledge us verbally or with any other gestures....just walked away.
Overall, the service was horrible, and the food was unremarkable. It felt like an afterthought from start to finish. I wouldn't recommend this place to anyone looking for even decent Indian food or a welcoming dining experience. I don't really ever write reviews and I'm not picky, I'll take a basic chicken Tikkka dish and call it a day but this experience was so terrible that I had to take out the time to make sure no one else has to have such a terrible experience, wasting their money and more importantly their time with their friends and family. There are so many great other Indian restaurants on Long Island - literally go anywhere else.
Food: 1/5 | Service: 1/5 | Atmosphere: 1/5 read more