I went there today after trying another med spa in my area. I was so happy to be able to receive…read moreJuvaderm treatment the same day on my nasolabial folds and Radiesse in cheeks (one syringe of each ) The other place, Blue Seas refused to do them only in nasolabial and wanted to re- contour my whole face to the tune of almost $3000. (Mind you I am only 44 and practice good skincare). I can tell you I left feeling so much better and confident with immediate results. My wrinkles instantly disappeared!!! The consultation was great and I never felt like they were selling me something I didn't need. The injector was so sweet and skilled as well. I had an event the same night, and I had no bruising, and I had two people alone tell me that they couldn't believe I was my age. Trust me, that does not usually happen. I will continue to go there to keep up my fillers. I just wish I would've went sooner. Thank you Radiance Med Spa! UPDATE DAY AFTER: no bruising at all. Looks even better today!! I'm so happy!

I can't say enough good things about this place. From the initial consultation through booking,…read morereceiving your service and even follow up after your service the experience is excellent. I've had multiple services done: Botox. fillers. Chemical Peel, microneedling, Ultherapy and Neo msculpt. All 100% satisfied!!! Jumana and Nicole are the best! And the front desk staff warm and welcoming. You are in the best hands!

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

Absolutely amazing experience from start to finish! The space is clean, modern, and welcoming, and…read morethe staff is truly top-tier--so friendly, knowledgeable, and professional. Rocio and Melissa took the time to explain everything, made me feel completely comfortable, and answered all my questions without ever feeling rushed. The treatments themselves were quick, effective, and far more comfortable than I expected. You can tell they genuinely care about their clients and the results they deliver. I'm already seeing a difference and can't wait to continue my sessions. Highly recommend to anyone looking for high-quality laser hair removal with exceptional service!

Get the Groupon deal!!!! I purchased a package of 3 bikini laser hair removal sessions, and the…read moreentire experience has exceeded my expectations The technicians and staff are so sweet and very professional; they explain everything and put you at ease. The location is clean and calming, like a spa. And the best part: the service is effective! Appointments take 10 minutes and are fairly painless. I'm definitely going to be coming back for legs and underarms.

OMGG, I can't believe I forgot to give a review. All I have to say Is that Monika is the BEST. I…read morestarted my sessions with her a couple of months ago, for my underarm area. After my first visit, I have not had to shave. Today was my third visit, and I happy to say, I still not had to shave. I have had laser on other parts of my body, but never experience great results as this. Im excited to start my legs next. She's, very friendly, and gentle. I recommend Empire Med Spa to everyone. Thank you Monika!!!!

With HydraFacial I got a beautiful glowing skin as well as a plumpness with less visible pores. It…read morealso left me feeling hydrated, smooth and clean. Great job Monika!

Got me in when I had times mixed up. They were great people to work with me and still get me in!read more

Quick in and out service. Friendly staff. Clean facilities. Would book here more often.read more

Please do yourself a favor and stay far away from this place. In my experience, this is an…read moreextremely overpriced, unprofessional operation that takes no accountability for the work they do. I have been here multiple times, unfortunately believing things would improve. Instead, my experience only got worse. Two different employees -- Laurie and Val -- worked on my face, and both times the results were unacceptable. My face was left visibly uneven and distorted, something no client should ever have to deal with, especially after paying premium prices. When I brought my concerns directly to the owner, Ashley, I was absolutely shocked by her response. Rather than showing empathy, professionalism, or even basic concern, she was dismissive, argumentative, and condescending. I showed her clear photos of my face and explained what was wrong, and instead of taking responsibility, she had excuse after excuse. At no point did she acknowledge any fault or show genuine care for the situation. Her attitude -- including a smirk while I was explaining how upset I was -- made the situation even more upsetting and insulting. This wasn't a one-time issue. This happened not once, not twice, but three times, and each time I was met with deflection and blame-shifting instead of solutions. For a business that charges what they do, the lack of professionalism, accountability, and customer care is unacceptable. I left feeling dismissed, disrespected, and frankly deceived. Based on my experience, this place is more concerned with protecting their ego and profits than the well-being of their clients. I am now exploring further action because this situation was handled so poorly and irresponsibly. If you value your face, your money, and being treated with respect, I strongly suggest looking elsewhere. I deeply regret trusting this business and wish I had read a review like this before ever walking through their doors.

{"id":"70241","variant":"social_post","title":"Insula Med Spa - 5 Star Review"}…read more I first found Insula Med Spa because they were offering an amazing deal on the Pico laser, but what truly kept me coming back was the incredible team behind it. From the moment I walked in, I felt genuinely cared for. Every person there is warm, welcoming, and truly invested in your experience and results. They don't rush you. They listen to your concerns. They pay attention to detail. And above all, they truly want the best and most comfortable outcome for their clients. Joanna, who performed my Pico laser treatments, is an absolute gem. She took her time to carefully treat every single dark spot on my face and made sure nothing was missed. On top of her expertise, every session with her was so enjoyable -- we laughed the whole time, which made the experience even better. I will truly be coming back for Joanna! I honestly can't recommend Insula Med Spa enough. Professional, caring, thorough, and just all-around wonderful. If you're considering any aesthetic treatments, this is the place to go!

Not happy at all. Went for a peel and it was such a disappointment.....it did absolutely nothing. I…read morehave had peels before so know the steps of progression. Whatever was used wasn't a peel. They really didn't want to do it, instead kept trying to do something way more expensive. It's obvious they are all about getting the client to spend the most money and not what the customer wants. Go somewhere else for sure!

I saw Chris at Pinnacle for a concerning issue. I didn't know what was wrong but needed it checked…read moreout. He was outstanding. He knew what it was right away and explained my options. He took care of it right then and there. His bedside manner was excellent and he understood my concerns. I would go there again if I needed a dermatologist.

Overall, decent experiences. I prefer to see Lauren at the…read morenaperville location, she's the best. Very thorough and explanatory. She takes her time and ensures you're happy with the service you receive. I have had other nurses and they just fly through the appointment to get you in and out.

I'm extremely disappointed with this location and how my situation has been handled from start to…read morefinish. During my second appointment, I was burned on my forehead. The nurse claimed there was a note on my profile stating I requested the fan be turned off--which is completely inaccurate. I never made that request. I also purchased an expensive package under the impression of full hair removal, but I have not seen the results promised. When I raised concerns, I was told I would likely need to purchase additional sessions and that the treatment only removes about 80% of hair--something that was never clearly explained upfront. I requested documentation of what I signed and asked to speak with a manager. After multiple requests over several weeks, I received no response. When I finally spoke with the district manager, Jocelyn, she repeatedly spoke over me. When I mentioned recording the call (as your system states calls may be recorded), she claimed she had never heard of calls being recorded in her 5 years with the company and hung up on me. Shortly after, I received a call from someone on the "care team" who confirmed that calls are in fact recorded, directly contradicting her. When I pointed this out, he avoided addressing it. I was also told the employee who sold me the package is no longer with the company, so they cannot verify what was promised--which is unacceptable. At this point, I requested a refund. Instead, I was told I would be charged $400 per session for the 4 sessions used, meaning I would lose $1,600 from a $2,000 package. This pricing breakdown makes no sense and feels misleading. They were very responsive when making the sale, but completely unresponsive when addressing serious issues. After months of poor communication and unprofessional service, I have no interest in store credit. I would not recommend this location based on my experience.