I went in to buy a new car battery. Zach got the information needed, gave me the options and…read morefinished the sale. He replaced the battery for me while I was there. He was so friendly and upbeat and I was on my way in no time. A big shoutout to Zach for being awesome!! Great job!

I have been to all the auto parts stores in the Aberdeen/Southern Pines area because I try to fix…read moremy cars myself. These guys don't have all the parts I need, which I usually have to order from import shops online, but I must say that this Advance is better than the O'reilly, Autozone, and Napa down the street. They ordered some items that I needed immediately in order to drive the next Monday and they got the items overnight. I tried that with O'Reilly and Autozone but they spent days agonizing over when the part would be delivered. Napa wasn't open Sunday and didn't have the part I needed. So, this Advance has come through for me twice and I'm now a regular.

I don't know what it is about this o'reilly location, but anything I buy from here I always have to…read morereturn due to the part not fitting my 2015 Ford Explorer XLT. I'm not sure if the O'Rielly computer system is the problem, or if the employee's can't read a part number.

The staff was very friendly whenever I visited O'Reilly's Auto Parts in Southern Pines. They were…read moreattentive to my needs and provide good service.

I just want to leave this review with hopes that no one ever takes their car to Walmart Auto Care…read moreCenter in Laurinburg, NC especially if you want it. I had just purchased a 2021 Hyundai Sonata 3 months prior to this visit and was taking it here to get the oil changed to protect my purchase. While there the mechanic notified me that in addition to the $50 I was quoted, it would be an extra charge of $10 for a different oil filter that my vehicle required. I agreed and paid the extra charges. Thinking everything was ok, I left and 3 days later I get a icon on my dashboard notifying the oil was low. After my husband opened the hood there was oil blown out everywhere and all the oil I had just paid for was now leaked out. After getting another mechanic, he stated they used the "wrong" filter in which I had paid an extra $10 for which caused it to leak out. I called numerous times to asking for the manager in which the name kept changing of who that was by the service rep that was answering the phone. I even called corporate and still haven't had anyone reach out to me regarding this error which could've caused significant damage to my vehicle. So I've basically paid twice for a oil change and never once spoke with anyone to get a refund. I will never go here again.

3 out of 4 times has absolutely awful. The first time was great, so I keep chasing that rainbow…read more... The second time, after 4 hours and me being the only vehicle in the shop, the one person working in there had a mental breakdown....so I left. The third time they said it was a 30 minute wait. It took 3.5 hours. The fourth and final time, which is right now.... is now going on 3 hours after being told 10 minutes. I quit Wal Mart.... Amazon, Jiffy Lube, Lowe's, and Harris Teeter....will take a bit longer to get around, but at least I can keep my soul.

I can't say enough good things about Discount Tire Polite,…read morecourteous & smart! Thank you

Pretty quick and everyone was super helpful and nice . They will try to upsell you if you're not…read morecareful so women keep an eye out for that. Other than that wonderful experience. I give one less star because there's no vending machine so you're stuck waiting for about 45 mins with nothing to drink and no music, be sure to bring a book to kill time.

I scheduled an appointment with Leith Chrysler Dodge Jeep Ram to view a specific truck. Upon…read morearrival, I was told there was no record of my appointment and the truck I came to see was not on the lot. I was informed this was due to issues with the dealership's third-party scheduling system. If this is a known problem, it should be corrected rather than passed on to customers. According to the salesman, this has been a continuous issue for the dealership for quite a while. Despite the vehicle being unavailable, I stayed to discuss pricing so the process could move forward once the truck arrived. During that conversation, I was repeatedly asked how serious I was as a buyer, even though I had taken the time to come in person and was prepared to purchase. The dealership promotes a "no hassle, no haggle" pricing model, but the numbers were not presented clearly. An optional theft recovery add-on was initially included in the pricing and only removed after I questioned it. This was far from transparent and very clearly counter to their no haggle no hassle claim. My interaction with the sales team was far from professional throughout the entire interaction. The salesman failed to even provide his name and immediately jumped into trying to get me to agree to a sale even though the truck wasn't even present for me to assess. The interaction also reflected a lack of understanding of basic financing and payment options. When I explained that I would provide a certified check, the salesman did not appear to know what a certified check was, which was frankly surprising and did not inspire confidence in the professionalism of this dealership. I was then told the truck would be ready the following day between noon and 1 PM and that I would be contacted with an update. No one followed up. After the visit, I sent an email to dealership leadership outlining these concerns and giving them an opportunity to respond or address the experience directly. That communication was also ignored. This review is not based on price or negotiation outcome. It is based on avoidable issues with appointment management, transparency, communication, and follow-through. Customers should expect a professional and organized process and clearly this was not demonstrated by the team at Leith Chrysler Dodge Jeep Ram.

My current issue is their lack of integrity and repairs. I brought my truck in Dec 28th 2025 for…read morerepair due to a faulty fuel pump. I told them that the fuel pump was the issue, however, they "diagnosed" a faulty starter. The dealership ended up replacing the starter that was working just fine, leaving me with a faulty fuel pump still that worked intermittently. In their verbiage via service records I obtained clearly shows that they never even addressed the fuel pump, they just looked at the starter motor completely dismissing my concerns. March 8th 2026, the truck dies again, with the same issue, in the middle of a busy parking lot on a steep slope leaving me stranded and blocking traffic. I paid out of pocket, even though my warranty covers towing, to have to truck towed back to the dealership for the same issue. This time they finally admit the fuel pump was the original issue but refuse to assist by providing a loaner vehicle. Since they diagnosed the wrong part and completely dismissed my concerns, they should have provided a loaner since I am now without a vehicle again due to their incompetence. I have paid almost $2000 in rental car fees thus far due to their negligence and incompetence. Simply put, they refuse to help a long-time customer and a Dodge/Ram owner of the last 25 years simply because they don't want to cover rental fees - in their own words "We wont be reimbursed". This organization makes millions in revenue but still refuses to help long-standing loyal customers. Nothing but greed within their walls. Beware of all business you do with them, read the fine print, ask all the questions because they will find a way to rip you off. I know they will respond to this with their same song and dance asking to call management, however, speaking to them has done nothing.