I don't know what it is about this o'reilly location, but anything I buy from here I always have to…read morereturn due to the part not fitting my 2015 Ford Explorer XLT. I'm not sure if the O'Rielly computer system is the problem, or if the employee's can't read a part number.

The staff was very friendly whenever I visited O'Reilly's Auto Parts in Southern Pines. They were…read moreattentive to my needs and provide good service.

Awesome! M-Th 0730 to 2100…read moreF-Sat 0730 to 2200 Sun 0900 to 2000 It's nice to know that there is a Team available every day of the week to help the car owners of the local area. I am glad there is one right here with all the resources of a big shop & the down home courtesies of a Mom & Pop!!! Very Thankful :)

Such a bad store *Autozone in Carthage, NC) that it does not show up on Yelp. The tall, fat white…read moreguy, (read manager) refused to give me my veteran's discount. He rang up the purchase and said that there was nothing that he could do about it. Back to Advanced Auto in Carthage, NC where they show respect for servicemen.

I can't say enough good things about Discount Tire Polite,…read morecourteous & smart! Thank you

Pretty quick and everyone was super helpful and nice . They will try to upsell you if you're not…read morecareful so women keep an eye out for that. Other than that wonderful experience. I give one less star because there's no vending machine so you're stuck waiting for about 45 mins with nothing to drink and no music, be sure to bring a book to kill time.

M-F 0800-1730 Sat 0800-1200…read moreThis information would have saved me a trip. It looks like real friendly local store. Maybe next time...I hope to be back during business hours so that I can confirm/deny me intuitions...I pray you have good experiences & can share a nice write-up as well...

We were out of town when our truck broke. This dealership prioritized getting our part and getting…read moreit installed even before the Fourth of July holiday. Everyone at the dealership was so kind and friendly, and the price was very fair. I would highly recommend this dealership. Thank you!!!!

I scheduled an appointment with Leith Chrysler Dodge Jeep Ram to view a specific truck. Upon…read morearrival, I was told there was no record of my appointment and the truck I came to see was not on the lot. I was informed this was due to issues with the dealership's third-party scheduling system. If this is a known problem, it should be corrected rather than passed on to customers. According to the salesman, this has been a continuous issue for the dealership for quite a while. Despite the vehicle being unavailable, I stayed to discuss pricing so the process could move forward once the truck arrived. During that conversation, I was repeatedly asked how serious I was as a buyer, even though I had taken the time to come in person and was prepared to purchase. The dealership promotes a "no hassle, no haggle" pricing model, but the numbers were not presented clearly. An optional theft recovery add-on was initially included in the pricing and only removed after I questioned it. This was far from transparent and very clearly counter to their no haggle no hassle claim. My interaction with the sales team was far from professional throughout the entire interaction. The salesman failed to even provide his name and immediately jumped into trying to get me to agree to a sale even though the truck wasn't even present for me to assess. The interaction also reflected a lack of understanding of basic financing and payment options. When I explained that I would provide a certified check, the salesman did not appear to know what a certified check was, which was frankly surprising and did not inspire confidence in the professionalism of this dealership. I was then told the truck would be ready the following day between noon and 1 PM and that I would be contacted with an update. No one followed up. After the visit, I sent an email to dealership leadership outlining these concerns and giving them an opportunity to respond or address the experience directly. That communication was also ignored. This review is not based on price or negotiation outcome. It is based on avoidable issues with appointment management, transparency, communication, and follow-through. Customers should expect a professional and organized process and clearly this was not demonstrated by the team at Leith Chrysler Dodge Jeep Ram.

I had a very frustrating experience with this dealership while trying to purchase a vehicle…read more I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn't seem to care and continued giving conflicting information. At one point, I was told taxes were "my responsibility," despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

I bought a 2024 Nissan Rouge on August 31, 2024. I was assured the car had been throughly inspected…read morefor issues before the purchase. Now three car payments layer, the transmission is slipping when it's cold, the tires need replacing and I'm being told there's a host of other issues the car needs. Why weren't these addressed before I bought the car? I'm being told this is normal wear & tear - I'm calling bull s$it. Not only are they telling me they can't find the transmission issue but they're 'offering' a long list of work that SHOULD HAVE BEEN DONE BEFORE I BOUGHT THE CAR. Just another case of selling a lemon-car to an unsuspecting female. AVOID BUYING THERE AT ALL COSTS!