If you need brakes, I totally recommend the Break Squad. My tech Malcolm was on time and super…read moreprofessional. I got an appointment the same day, the price was way lower than the dealership, plus I didn't have to drive anywhere, and best of all I could just chill at home while Malcolm handled everything.

Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

***Updating my review from nearly ten years ago (Sep. 2016)***…read more This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care.

Service was completed when promised and did not go over the quoted price. The staff was courteous…read moreand professional.

Exceptional service and customer support. Immel and Lucas are great to work with. Thanks for…read moreeverything.

As someone who dreads getting anything done on their car, it means a lot when I say this place…read moremakes it as painless as possible. The staff are the nicest people you've ever met and I never feel like they're trying to upsell me. They're knowledgeable and considerate, and even hand out little goody bags on your way out. Shoutout to Erika, she was lovely to work with.

Had an emergency tire situation and took my Mercedes GLE350 in on a Monday morning with no…read moreappointment. Had to replace a broken valve stem. The ordered the part and changed my oil and repaired the tire in under 3 hours. Todd the service manager was friendly, honest and easy to talk with. Will definitely return for my next service!

1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.

Merv's the best. He's been taking care of our cars for many years, and we wouldn't go anywhere…read moreelse. About five times now, he's kindly and honestly advised us to replace a car rather than spend too much on repairs -- and he even checked out the cars we were considering on our test drives. Trustworthy, fair pricing, and genuinely nice, friendly people.

I became sick of all the auto shops overcharging for their services or charging for services not…read moreperformed. I left my previous mechanic because of this constant attempting to overcharge me. I was so happy when I found Merv's. I thought they did good work and were honest. I was wrong. I brought my car to Merv's for service. I provided my own materials. My bill should have been around $30-$40. I was shocked when I looked at my bill. It was more than double what it should have been. I asked why it was so much. Merv, who was sitting in the front office began to squirm and told me it was because a wheel balance and tire rotation was performed. I immediately asked if it had actually been performed. I did not request that to be done. Rather than correct the invoice, Merv asked me if I wanted a credit. Really? You overcharge a customer and then ask if they want a credit. I was told that I had already received a discount because I provided my own materials. So, to recap, buying my own parts and not allowing a shop to overcharge me for materials is considered a discount. That's interesting....what Merv calls a discount is called fraud under Virginia state law. Buyer beware. The attempted gouge was far more expensive to Merv than he imagined. You have been warned.

HONEST Dealings & Good people…read more MILITARY VETS / FAMILIES, Like most military Veterans "Honesty" and "Honest Dealings" are at the top of my list when doing business. That's exactly what you'll find in Omar and his Team at Chantilly Repair Center Express. My 2009 Lexus IS250 hit 201,346 miles recently. Pohanka Lexus tried to swindle me out of my car and into a new one by NOT telling me the car needed additional maintenance after having them service it twice. Infact, they encouraged me to drive it in its unsafe condition and "....if anything happens we'll be here to sell you a new one". Omar and the guys at CHANTILLY CAR EXPRESS saved my car and saved me thousands of dollars. That's the type of Honesty and Honest Dealings we need to see more of in this country. Thank you Omar and the guys at Chantilly Repair Center Express. You have my loyalty and patronage from now on. ~ 1SG Derrick Wilson U.S. Army

Be careful with this people . My son who is a teenager dropped of his car for an oil change and I…read morealready called then do not do it because we found another place who is almost half the price. I clearly told them he doesn't have much money . And guess what they offer him all this unnesesary chemical / additives and they told my son it is very important. He paid $165 for an oil change! These people has no heart . Taking advantage of young people .

If you are looking for an honest mechanic with incredible integrity, this is the place to go. I…read morebrought my 2018 BMW here for a major overheating issue, and Mr. Grant proved himself to be absolutely brilliant. He is kind, patient, highly skilled, and even more knowledgeable than the dealership itself. He identified exactly what was wrong, fixed the issue, and went above and beyond to make sure the job was done perfectly. I am so grateful to have found him. My car runs beautifully now and he is now my go-to mechanic. If you need BMW service, this is the place!

An excellent choice for BMW or mini service in Alexandria…read more == Are mini Cooper needed to have service, because the brake light indicator came on. When looking for garages that will service BMW/mini, we initially had difficulty locating such a garage. Not many do service BMW engines. When I called I was created by a friendly voice, who clearly gave me their full attention, and made me feel welcome. They explained the process and that I could bring my vehicle in the same day, which works great for us. I felt very comfortable leaving my vehicle with the team given my impression in person, and was given a phone call not too long after I left explaining what was needed and the charges. I did not feel pressured or like I was being sold some unnecessary service as typically is the case at many crashes or dealers. I really appreciated this because not only did they tell me what they recommended but they also told me what could probably wait and not be replaced at this time. I thought that was huge. We got a call a few hours later stating that our vehicle was done and ready to go. We had also requested the Virginia state safety inspection and emissions inspection; It turns out that they don't actually do those inspections at the garage but they didn't take the vehicle down to a local gas station that does do the inspections. There was no up charge for the service! Overall friendly prompt service, not salesey or high pressure. Would definitely recommend for your BMW or Mini Cooper!

I drive 30+ miles to get my car serviced at this spot and there is a damn good reason for it…read more I've been introduced to this Precision Tune Auto Shop through an acquaintance of mine because I heard they are very honest mechanics. I have visited this shop twice to confirm my "car problems" that were reported on two separate occasions by Midas and Jiffy Lube, both of which gave me an estimated quote in excess of $1000. Both of these times, I came out of Precision Tune Auto Care with a $20ish charge for an oil change. Enough said. I'm really sick and tired of the scamming by car mechanics and to know that I'm at peace of mind when I go to this shop makes it well worth the trip to go out to Clinton to get my car serviced. As for customer service, recently, the owner's son, CJ, offered me food from the lunch he ordered for his employees (Pizza Hut) when I went in to get new brakes. Wow. What car center does THAT??!?!!! If I were to say anything negative.....it's that CJ may give "preferential" treatment to some customers. On my recent visit, a mother of a girl who came out on America's Next Top Model came to get her car serviced. Once CJ saw the model's pic in the mom's phone, he was in full gear: he chat her up like no other, opened the store door for her as she exited, opened her car door, and made 3 customers wait in line for 10 minutes while he chatted with her outside at her car. The daughter was smoking hot. YEP. Beauty goes a long way. YEP. Can't fault him for trying to score points with mum. YEP. Bah. Since he's a nice guy I'll be a bit understanding and let him get away with that one.

Had great service at Precison Auto Tune with Paul & CJ. Was referred by a friend to this shop and…read moresaw it had great Yelp reviews so decided to give it a shot. Had just got a new (used) car and wanted someone to check it out. To my dismay, I was told here I needed new breaks and rotors. CJ strongly encouraged I return to the dealership and demand they provide them. I really appreciated that. He said he could repair it, but that having just purchased the car this was not something he felt that I should pay his shop to do. Well, they refused so I paid out of pocket here and Yelped about the experience at the dealership. Long story short, they contacted me and offered to refund half. I quickly called CJ and asked what he thought about that. He advised me that I should demand a FULL REIMBURSEMENT from the dealership based on his observations of my vehicle. So that's what I did. And that's what I got :) Appreciated his honesty and the work done. Paul's assistance as well. Was like I got a mechanic and a lawyer rolled into one. Definitely sticking with this shop! ps. Seemed like CJ knew everyone entering the shop by name so definitely a ton of return customers here. A loyal clientele base is always a good sign.