I've been getting my car serviced with them for about a year and a half and they have always been…read moregreat to me. This past month I had and issue with my check engine light and they were able to assist me and explain exactly what was needed, I feel that everything was also in a very fair price range. 100% would recommend

They are not helpful at all. I felt like they were charging me more than its worth and they would…read morenot give me information on the parts needed.

Did not honor groupon - they do not take calls sometimes will send a text no appointment offered,…read moregot my refund from groupon

I bought a Groupon for "comprehensive" "replacement of front and rear brake pads and rotors" from…read moreKNEI SERVICES. Included in their offer was statement "Choose from several options that cover all aspects of brake maintenance including pads, rotors, and calipers. With expert mechanics handling each task efficiently within the DC Maryland Virginia area through mobile services, convenience is assured. You will benefit from detailed inspections that help prevent potential issues before they arise while enjoying reliable service from highly recommended professionals who prioritize customer satisfaction at every step." I bought "Experience KNEI Services' comprehensive brake pad and rotor replacements for front and rear with up to 50% off" and assumed it included the parts. It did NOT. I first contacted KNEI on May 7 to set up an appointment and KNEI said it didn't include the parts. I didn't complain and ordered all the parts for @$200 for the kit including bolts, pads, and rotors for front and rear brakes for my car. Told KNEI on May 15 I had received the kit with all the parts on May 15. I subsequently left 3 more voice messages (calls always answered by recording to leave a message) and an additional ten (10) texts between May 16 and June 5 again requesting that they suggest several times for an appointment and was completely ghosted except for 1 text on May 30 "you received all the parts?" --I had previously told them in 3 different texts I had the parts but I replied within 24 hours "yes, everything" and "Provided my VIN#, the Part #s and my address several weeks ago in previous texts" and have never heard from them again as of 6/16. Since my brakes were grinding and I had been trying to schedule an appt since May 7, I called another company on Friday June 13 whose website said they did brakes and they came out Monday June 16 at 9 AM and fixed my brakes using my parts. KNEI's link to their website still as of 6/16 goes to "404. That's an error. The requested URL / was not found on this server. That's all we know." Fortunately, I charged the Groupon to AMEX and sent them a .pdf of all text communications and reported my 8 outgoing calls with zero incoming calls and link to defunct website and AMEX credited me the Groupon cost. THERE IS A REASON KNEI Services had to sell Groupons. I finally found their website searching for "KNEI brakes" and it went to KNEI SERVICES website and under "services" provided it lists: "Services Offered Verified by Business Auto electronics installation Auto electronics repair" Says nothing about brake repairs. As of 6/16 I still have not heard from KNEI since May 15 (despite 10 text messages and 3 voicemails just since May 15) with exception of "You received all the parts?" on May 30. If you want to spend 6 weeks trying to get an appointment and then be ghosted, use KNEI. I would never let them touch my car EVEN IF they refunded all my money and paid me $1,000 to delete this review. AVOID KNEI SERVICES like the plague!!

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

I own a Toyota Venza. I was looking for a new auto repair shop. My previous shop had closed and…read morethe mechanic had passed away. Searching the internet, I read the reviews for Mr. Carlos and K&W Auto Repair. I went there last week, and guess what? The reviews were awesome AND they were TRUE! So...I am adding my review on this site. Here's what I experienced...Great customer service. Great turn around time for repairs. Fair pricing. I recommend them highly.

This business has changed greatly for the worse since the new owners took over in 2023. Before, I…read morewould trust this BMW shop but now, it's a no. The front desk associate laughs at customers as they react to the prices of their repairs (which are VERY EXPENSIVE). I'm not feeling comfortable taking my BMW there anymore. I'm getting scamming vibes.

I gave this place a shot to help me fix a valvetronic system in my car and they didn't do anything…read moreto fix it. The car died a couple of days after I took it out the shop and they had it for more than a month quoting me completely different prices for things that didn't even correlate to one another. Avoid giving these guys your business that was 6 thousand dollars down the drain for me don't be their next victim.

Honestly, I think my car was cleaner before I use their automatic wash…read more I'm just going to let the picture do the talking

So i've only used this place a couple of times for the "do-it-yourself" car wash, but I really…read moredon't get the negative reviews, even though a few seem to be for the regular car wash. It's convenient to get to and i personally love that you can check how busy they are via webcam on their website before you head out.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

Wanted to get a small door ding and minor cosmetic scratches fixed and sent them the photos they…read morerequested and then they said to complete the estimate they would have to take off the bumper (which had NO damage) as well as other car components? Made no sense whatsoever

This place is great. I've had work done here twice. First was out of pocket and second was through…read moreState Farm. Both times, the work and customer service were excellent. The wait time and prices are probably average or higher range but absolutely worth it.

I guess this is kind of a two part, maybe three part review. They took care to restoring my vehicle…read moreafter it was recovered and needed some TLC. I was fortunate enough to have my vehicle be fixed and not totaled. My vehicle, when released, was towed here and I was alerted of this. I went over to this location and talked with the employees. Hector, who I dealt with face-to-face on many occasions, was amazing. He walked me through it all any time I had questions or concerns. On my first visit he showed me my vehicle and let me rummage through it to see if there were any personal objects left in the vehicle. It also gave me a chance to see the damage. Hector also said to point out anything that the initial inspection by insurance missed or they may have overlooked when it got to their location. Good thing I did. I noticed a few things that neither had noted. After pointing them out I they added them to the list of things to do. I was also able to find my front license plate that I was told was tossed. It was tossed, just to the back of the vehicle. Once that was done, I was given a timetable to come pick up my vehicle with an absolute end date that it would be ready. However, before I left I was told that it would be ready well before that time and they would call me to let me know, about a week before the deadline. This is where I knock off a star. That week comes and they call me on the Tuesday before, on this call they ensure me that it will be ready by Thursday of that week, no later than Friday. I was ecstatic by that, I was set to go on vacation and thought that it was going to be great timing. Thursday rolled around and they called me close to closing time. They were calling to inform me that it was not ready on that day but would be ready by Friday. OK, fine, I can roll with that, they also told me they would call me by 1 the next day to let me know to come pick up my vehicle. One came and went on Friday and I ended up calling them. When I was told that it was not ready. I had asked when it would be ready, they said they weren't sure. When I told them I had to call and cancel hotel reservations for my vacation I was put on hold. The lady I was speaking with said they needed to check with the paint bay and ask when it would be ready. The worker in the paint bay said it would be ready Tuesday of the following week. The day after Labor Day, and getting nearer to the deadline. I somehow was able to set up transportation to go home over the holiday weekend and was dependent on my family for transportation. Tuesday rolls around and we are set to head back down to pick up my vehicle. Something told me that it wasn't going to be ready. Before I left Pennsylvania to take the four hour drive down I called. This time, it was the same lady, she sounded annoyed I was calling. She must of sensed my irritation as I have now been told for the third time that my car was still not ready. Informing them again of my vacation that is basically nonexistent at this point, she goes back to the paint bay again. This time I am told that the paint bay was down for repair. I'll tell you one thing, they are great at coming up with excuses to cover up their lies on dates. She starts to tell me when it would be ready, this is where she started to fumble. I was told Thursday, one day before the deadline. Then she back peddled and said Friday, the original due date. If y'all were going to just stick to that date in the first place, you could have saved each of us a headache by telling me that's the date and that's that. If it got fixed beforehand and I received a call, I would be excited by that. The amount of times that I had to cancel and reserve hotel reservations it was so much of a hassle. However, who kept his word and was a standout throughout this all was Hector. He never lied to me when I spoke to him. He was the one to actually call me on the due date. He did inform me that they were waiting for the glass guy to put the one last piece on the vehicle (when it was stolen they tried to rip off my front collision detection camera). However, he didn't want to hold onto my vehicle longer and I could come pick it up. He also had a bit of bad news, for some reason my insurance company denied the detailing of my vehicle. But he did guide me a bit here. Told me to contact them with the evidence that someone was smoking in my vehicle (spoiler, it wasn't me, I don't smoke or allow other people to smoke in my vehicle). I was finally able to go on what little vacation I had left and waited for a call that they would be able to get that one last piece put on. I was surprised when Hector called to let me know I could bring it up that I was approved now for a detailing. I dropped my vehicle back off and went on my way for a few hours. I got a call it was finished. In the end I got my vehicle back in better condition than even before it was stolen. Maybe close to when I first purchased it.

This review is about DARCARS Ford Kia Lanham in Lanham, MD…read more I remember when DARCARS started selling from a warehouse near Dulles. Their reputation wasn't much better or worse than most small operations. But when I saw their dealership in Lanham I thought they had established themselves. I talked by phone with a manager and had a written deal in hand. I got a neighbor to drive me over, I was ready to buy the car. In the showroom some smug kid tells me that car wasn't there, it had to go for a repair. As if I've never heard of a bait-and-switch before. I'm sorry I went against my instincts and wasted my neighbor's time. I'll never consider going to DARCARS again.

Only went here bc they were the only dealership within 250 miles that had the make, model and color…read morecombo I was looking for and they were a real pain in the a** to deal with. Via phone and text it was fine. We had some back and forth negotiations which was expected but the games started when I made the 2.5 hour drive to get the vehicle. They tried to offer me $1,000 less on my trade in than we softly agreed on via text because the AC was not blowing cold air bc I hadn't replaced the Freon in the 7 years I had the car. Then when I was going to financing and asked to break down the OTD price, miraculously they were trying to charge me $1,000 more than we had agreed on before I made the 2.5 hour drive down to the dealership. When I showed the guy the texts I had with the GM, he acted surprised and had the balls to apologize and say "this isn't usually how we do business" before we drove our car off the lot. Only reason they're getting 2 stars is because they were the only dealership that had the car I was looking for, and I love the car. But that has nothing to do with the goofs running this joint. If you're going to make the mistake of purchasing your car here, negotiate via text so you have a paper trail when they start playing their clown games.