They do not warranty a three year battery when there's still six months left in my warranty time…read morespan

So after being denied a return without a receipt by a different Napa location, I came to this one…read moreand Allie has made a few phone calls to different stores gathered all the receipts and helped me return all of my unused goods, oh and she was polite the whole time! Great work! Thanks!

This isn't the most convenient auto parts store for me, otherwise we'd probably go here more. The…read morecrew is always friendly and they seem eager to help out, no matter your skill level. They aren't the cheapest parts house around but they do Cary most everything you need. If they don't have it, they can generally get it quickly.

Very clean and arranged store, isles are marked with content so not walking all over wondering…read morewhere stuff is at. Someone came out to help me quickly and was very helpful and knowledgeable about the products. Overall a good experience.

Had a young guy help me and he went out of his way. Store on Francis. He really made my day. This…read morestore is always awesome, thanks for the help. Del

These guys usually always have the parts I need in stock even if they are a little more expensive…read morethan the other parts stores in town. Always professional and knowledgeable staff makes this always a pleasant experience.

The gentleman at this particular Napa were awesome I had a totally dead Optima battery and when I…read moretried to get O'Reillys to charge it they said after putting it on their charger it would not take, but when I took it to Napa they said the machine they had was unbelievableand they were not lying my Optima battery was revived saving me $250 thanks guys you have my business even though you're a drive from my home

So easy! We needed a headlight bulb for our car, and as they say, always buy two because if one…read moregoes out, then the other one will go out soon. Our purchase was made online, and it was ready to be picked up within 30 minutes! Plus, I think that the day after Thanksgiving must have been a sale day because the same bulb was much more expensive at nearby competing stores. There isn't currently a designated pickup parking slot, but if you pull up to the front door and give them a call (use the telephone number from the email that they sent letting you know that the item is ready), they'll be out shortly with your order. At least that is how it worked out for us. The person bringing the item to our trunk was masked. Very convenient and so easy.

Who would have thought that there would be Black Friday deals here…read more I needed a new headlight for my SUV and so I went online to find one. Lo and behold, Napa had exactly what I needed with a $10 savings for Black Friday. I guess you do luck out once in a while. Curbside pick-up was available and so, at about 7:30 a.m., I ordered the bulbs and requested curbside pickup. Just before the store was scheduled to open, at 8:00 a.m., I received an email saying that my order was ready to pick up. When we arrived in the parking lot, I called them, told them I had arrived and within 2-3 minutes we had the package in the back of the SUV and we were able to head back home. This is another store that has made it extremely easy to buy stuff during COVID-19 time. THANKS!

Always a helpful group of guys. I needed to find that one odd fuse for the dash lights. They were…read moreable to set me right up at 5 minutes till closing time. Real lifesavers.

This is a "Napa Paint and Supply," (right now Yelp calls it "Napa Auto Parts") so they have, you…read moreguessed it, paint... for cars (and paint related stuff). The place was a bit busy, even with three employees buzzing around. Seems like they had their hands full. Had to wait a few minutes for service. But, they were all super nice and helpful.

I had just been to another shop it town who were not friendly or helpful, so I left and went to…read moreNapa. Immediately walking in, 2 gentlemen greeted me and asked to help me find what I needed. What I needed wasn't on the shelf, so Tyson took the extra minute to find it in the back. The other gentleman was nice and helpful too. I got exactly what I needed, a couple of questions answered and wished a great day. Thank you Tyson, and the other man. The smallest amount of normal kindness goes a long way.

Always great customer service. Purchased a NAPA Legend battery Jan of 2016, and it turned out to be…read morea lemon that had a bad cell. The young counter fella walked over to the battery rack, pulled down a new one, and told me to have a nice day. That, my friends, is the definition of customer service. No prorated discount on a new battery purchase, just good ol' fashioned home town care. Awesome job, Cheney NAPA...

They don't know what they're talking about I guess! Sold me a bolt they told me WOULD work for my…read moreolder car, turns out it doesn't fit!!! What a surprise! Wasted $30 on this useless bolt, then I called to make sure I could return the bolt without the box, that I didn't have anymore , which the guy on the phone said YES. Drove 25 minutes back to this store to return it, like they said I could, and they wouldn't take it. Said "we would never say that" WELL GUESS WHAT? YOU DID. Not sure if you need to retrain your staff on what your policies are or just need some new competent employees. But thanks for wasting my time and money you're great!

Everything you need is on the shelf or ready for pickup the next day. Just filling required space…read more-‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍.

Naturally you pay a little more at NAPA for quality parts, but I don't care. Their customer service…read morehas anyone else in town beat all to hell. Called almost everywhere I could think of today looking for a particular part and everybody else acted like I was interrupting whatever it was they were doing instead of treating me like a potential customer. Just plain rude!

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

Came here after another local auto shop was closed. I was in and out in less time than I thought…read moreI'd be. Not only did Ron exceed my expectations, he set the bar pretty high.