I bought a radiator from them about a year ago for a 2008 Jeep Wrangler and thought I had found a…read moregreat deal. So I called them up when I found that this new radiator of mine has already sprung a bad leak along one of the plastic capped sides. They told me that there was nothing they could do for me because the manufacturer only gives a years warranty and they were very rude about the whole situation. Essentially my point is don't get scammed by these jokers, take your money to a reputable business like AutoZone or O'Reilly's that actually help the job get done right. They keep their records up to date and their warranties last a lifetime. Thanks for reading my rant, peace be with y'all.

I had a star put a windshield in my 2008 Hummer H3. When I got a quote from safelite the first…read morething they said was oh it's factory tint so I assumed A star would also check that. They did not! So not only did I get a non tinted window but they messed up the paint on my cowling and hood. They said they would fix it if I took it into their buddies shop! I set up an appointment with said buddy and when. I showed up at his shop for our appointment it was closed and worst than that it looked like a dam chop shop. So here we are three weeks later they did finally reimburse me for the cost of the windshield but my paint is still messed up! So buyers beware! I am a professional house painter and if I did work like that I wouldn't have job.

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

I am extremely pleased with this particular O'Reilly's . Tanner and John went out of their way to…read moremake sure I was taking care of. I was told that they make battery cables so I thought we'll cool I'll go in and get a battery cable made, so I pulled my battery cables out of my pickup and took him in and they realized how intricate the battery cables were from a dual battery system and at first they were like oh we can't make that one. Ben Tanner's book up says I can do that, and you did I am very impressed with Tanners work he made great joints the cables were good value and he made the cables look nice, I actually believe they're better cables than what came on my pick up from the factory. I've been coming to this particular store for several years now and they have been able to provide me with every single part I have needed, sometimes they've even gone out of their way to locate the product that they don't stock and find it and get it for me. The employees seem to be fairly knowledgeable generally speaking about every vehicle and what they don't know they know how to find out. A while ago I took an alternator in to another store because I was closer, to have it tested and they said they couldn't test my particular alternator. I wasn't quite sure that they were correct about that so I came to this store and ask them to test the alternator and they were able to test it just fine. I completely recommend this particular store, it's worth my time to drive out of my way to come to this store and work with these awesome people.

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.

People are nice and very helpful. They have are respectful and knowledgeable. Great hours.read more

Reece in Lacey helped my Granddaughter by installing new wiper blades on her truck. He was…read moreextremely courteous.

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

Visited domestic and foreign yards on 10/4/25, having reserved a G8 rear seat assembly for one of…read moremy cars. Parts were pulled and waiting as promised, and for a good price. This matters a lot when you drive 4.5hrs to get rare parts! Friendly staff and clean overall. I tried my luck with their foreign yard for my Honda Pilot and managed to score a tiny trim piece. They let me have it free of charge. Much appreciated!

This is a terrible online site and i would not recommend it. I saw ad for car part and i sent…read moremessage to them asking if they had this same part for slightly less. The part was over $150, but since other sellers had for a little less i asked for the same. The other sellers take a month to ship, but price is better. I also just wanted to confirm it fits my vehicle and i gave description. I got response saying we domnt lower our prices, and didnt even try and locate part for a little less. If they had any clue on how to do business the proper way they could have knocked off 10% just to make me a customer. I buy parts all the time so they didnt just lose $150 sale, they lost thousands. And more importantly answered we cannot confirm if part fits your vehicle. Really? Thats like a doctor saying i know you have something wrong but i cant tell you what it is...this online seller sucks, really sucks...

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

Dropped of my car at 11 for an oil change & tire rotation. Over 3 hours late & it's still not done…read more It does not take that long. Learn to call you customer & let them know you are running late so they can drop of their car an hour later. Lear to appreciate other people's time....

Got some parts from Amazon and surprise surprise, they were the wrong ones. Did not have time for…read morethem to send the right correct ones, so checked this store. Had what I needed, in stock, not 3 day delivery! Yay. Employees were all friendly. Next time I have a car issue I am checking here first.

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

Absolutely exceptional service from someone who has been in the automotive business for what I'm…read moreguessing is 30 plus years. Honest and reliable. If you need anything in the category of brakes, go to this guy. He's awesome!

an iconic spokane landmark, a&t is the "go to" place for brake parts and service. dave's prices are…read morethe lowest, his service the best, he's forgotten more about brakes than most others will ever know. pros and newbies alike feel comfortable in his tidy one man shop. plenty of on street parking. the bomb of brakes.

Like the majority of reviews, I placed an order and never received it. I ordered brake pads on…read moreJanuary 13th. It is now March 16th and I have yet to receive them. I regret not checking the reviews here before giving them my money. The fact that this has been an issue, for so many, for almost a decade is astounding.

I want to warn my fellow motorcycle enthusiasts when buying aftermarket parts…read more If possible avoid "Pacific Coast Cruiser". Their customer service and return policy is off the charts ridiculous. Not to bore all of you, but they would not return an unused part in the same box that they shipped it to me in. They claimed I used the part and I didn't return it in the box they sent it to me in. Which is a complete lie. This is the only recourse I have, to warn others to be careful. By the way, I've never made a post like this in my life. But I don't feel I have any other recourse.