This isn't the most convenient auto parts store for me, otherwise we'd probably go here more. The…read morecrew is always friendly and they seem eager to help out, no matter your skill level. They aren't the cheapest parts house around but they do Cary most everything you need. If they don't have it, they can generally get it quickly.

Very clean and arranged store, isles are marked with content so not walking all over wondering…read morewhere stuff is at. Someone came out to help me quickly and was very helpful and knowledgeable about the products. Overall a good experience.

Let me start by saying I am a frequent flier at my local O'Reilly's and have been to numerous…read morestores over at least 3 states over the years... I have never and I mean NEVER had such a pleasant experience at any auto parts store as I did with Nick at this location. He greeted me when I walked in and asked if I had an account at checkout -- I let him know that I did have a commercial one, but it's from another state and I probably wouldn't save anything on what I was getting anyways so not to worry about it. He insisted it wasn't a problem to at least double check, and in 2 seconds he had my account pulled up and ported in!!! I almost wanted to ask him to do it again but slower and show me because this has been such an issue at other stores, to the point I had to walk out since they couldn't load it, or accused me of lying that it could be ported to stores in other states. As a woman I also dread auto parts store interactions for other reasons, but Nick made me feel so welcome and we even chatted after he finished the transaction. Nick has earned this location a lifetime patron for whenever I am even remotely in the area!!

I woke up yesterday to a dead battery. After I got a charge from a neighbor, I drove over there…read moreand asked them if they would test my battery. I was sitting in my car less than five minutes waiting for them to come out and check it when a homeless person was approaching my car and checking out my cute little chihuahua. They came out immediately and tested my battery, told me I needed a new one and replaced it for me. Great service, friendly people, and low prices!! As a woman, I appreciate the extra effort. Thank you!

The gentleman at this particular Napa were awesome I had a totally dead Optima battery and when I…read moretried to get O'Reillys to charge it they said after putting it on their charger it would not take, but when I took it to Napa they said the machine they had was unbelievableand they were not lying my Optima battery was revived saving me $250 thanks guys you have my business even though you're a drive from my home

Had a young guy help me and he went out of his way. Store on Francis. He really made my day. This…read morestore is always awesome, thanks for the help. Del

These guys usually always have the parts I need in stock even if they are a little more expensive…read morethan the other parts stores in town. Always professional and knowledgeable staff makes this always a pleasant experience.

Oh my gosh. I've never been treated so rudely by 2 different employees.I went in to purchase a…read moreheadlight bulb, she was it rated when I asked if there was anyone who might help me install it , as the last 2 I bought, the employees installed for me. ( I'm a single 62year old single woman) When I went in to return a headlight bulb , this next guy actually pounded his fist down when I didn't hear him and had to ask him to repeat himself. He was pissed because " he was in a hurry " there was one other customer in the store. If you need anything for your car and just want decent customer service - go anywhere else.

I've always had good luck here for my admittedly minor auto part needs. The wait times can be a bit…read morelong from time to time but staff are usually helpful and friendly. The last time I was in they actually installed my new headlamps for me, which was much appreciated since they're kind of a pain to replace and I had my little one with me.

Always a helpful group of guys. I needed to find that one odd fuse for the dash lights. They were…read moreable to set me right up at 5 minutes till closing time. Real lifesavers.

This is a "Napa Paint and Supply," (right now Yelp calls it "Napa Auto Parts") so they have, you…read moreguessed it, paint... for cars (and paint related stuff). The place was a bit busy, even with three employees buzzing around. Seems like they had their hands full. Had to wait a few minutes for service. But, they were all super nice and helpful.

Upgrade. The tire I paid for and ordered didn't make it in before my appointment so they called me…read morebefore my appointment to offer me what the had in stock for the same price. These tires are a significant upgrade from what I ordered. Outstanding service. In and out in less than a half hour. I've been using them for 20 years. Best prices and service in Spokane.

Have been going to Discount Tire for years and refuse to try anywhere else! Everyone I've spoken to…read morehas been very helpful and kind, especially Emiliano. Super quick too. Highly recommend!

People are nice and very helpful. They have are respectful and knowledgeable. Great hours.read more

Reece in Lacey helped my Granddaughter by installing new wiper blades on her truck. He was…read moreextremely courteous.