I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

KJ and Dell were amazing taking care of our car from diagnostic and repairs!…read moreWould recommend Eastside Automotive & Tire hands down.

Omg, These guys don't take advantage of people. My car was at Rairdon Jeep with a quote of nearly…read more$8,000 to fix issues that were nearly non-existent and wanted a 2nd opinion. Turns out, it stemmed from my battery replacement not being finalized by AAA which caused problems with the car not shifting from first gear to second gear. Not only did Raridon not even address this issue in their $8,000 quote to me and that it wouldn't be fixed. Dougs even figured out the issue with the computer showing a number of nonexistent issues - it was a computer glitch. Rairdons didn't question the computer and was happy to try to take 8k of my hard earned funds unnecessarily. Rairdons knew this happened immediately with a transfer of the battery and I specifically told them that I suspected it had to do with the battery. They didn't even inform me that the shifting issue wasn't addressed. I asked what happened to the shifting issue. By then I'd already found Doug's and was going to give them a chance because of a really great initial conversation that showed me they knew much more than the Jeep Dealership. Josh explained about. They only charged me for a single hour of work. In my opinion, they undercharged me. It was an incredible experience and Josh knows his s***. I'm 63 and female.... Rairdon saw me coming. (One of the worst things Rairdon did was tell me they could have this 8k worth of work done by the end of the day... Really?) Josh and Tony are fabulous!! Teresa

I was recommended Doug's for my regular oil change and tire rotation by a friend when I moved to…read moreWashington in 2019 and have continued to go there ever since, even recommending them to other friends. Josh and the team and Doug's are nothing but kind and helpful. I've never felt like I was being taken advantage of or overcharged. They always let us know after our appointments when there may be things like new tires or brakes that we have to consider in the coming months, so we always know what to expect. Not only that, but when my husband's clutch went out last year, the first thing we did was call Doug's and, even though that isn't within their remit, they gave us a great recommendation for who we could have our car towed to for the repair. We moved from Kirkland to Seattle in 2020, but continue to drive over the bridge and drop our cars off for each service appointment because we like them and their service that much!

I needed to find a Subaru mechanic…read more I can always get an appointment with them. The location is right off of the 405. The service advisors are courteous and helpful. You get electronic estimates and texts updating you on status of repairs. I have not had any issues with their repairs where I had to come back to address. For larger jobs they have loaners at no additional cost to you. That is helpful. Fixing cars is more expensive these days but compared to dealer their prices are reasonable. I recommend them if you want to find a good independent Subaru shop. And they also do Toyotas

Great crew! The experience was perfect. I am a new Subaru owner and am glad these guys are around…read more Will definitely be bringing my car here for the life of it. Thanks!

Brought my 2007 Lexus RX350 to Apex Auto Works because I had a check engine light and the car was…read moreshaking a bit while driving. Sam and the guys diagnosed it and originally recommended a bigger repair job, but since I'm planning to sell the car soon, I explained that I just needed a solid, reasonable fix so I could drive it safely and not pass problems to the next owner. They worked with me on the price and got it down to around $600 instead of the original estimate. After the first repair the check engine light came back almost immediately, which honestly stressed me out, but I texted Sam and he told me to bring it back the next morning. They took care of it without giving me a hard time, did additional work, and since then the car has been driving much smoother with no shaking and no check engine light. I can't personally verify every single thing that was replaced, but at the end of the day the problem got fixed and they backed the work with a 6 month / 2000 mile warranty, which gave me peace of mind. For me, that matters. Overall, good experience. Sam was easy to communicate with, the guys were fair with me, and they stood behind their work.

Great service and fast, thanks Sam for your service today!…read more They replaced my spark plugs and the thermostat assembly along with the connected hoses, and everything was handled professionally from start to finish.