Out here on a fire assignment and popped a tire-we were in and out in 20 minutes. Customer Service…read morewas awesome!

We purchased our first set of snow tires in 2022. They removed our regular tires and installed the…read moresnow tires. The quality of the tires was excellent. We recently had the tires replaced with the regular tires. They have serviced our vehicle for the last four seasons. The quality of the work has been excellent. The value is good as well.

I needed a flat repair while on vacation in the Bend area so contacted Les Schwab. They were able…read moreto squeeze me in even though it was a busy Saturday. When I went to settle up after the repair they didn't even charge me! I would expect this if I had purchased the tires from them but I hadn't. I was just some tourist passing through and they totally took care of me. I highly recommend based on their service alone!

Unfortunately this is my last time trying to come here. Multiple weeks I've tried to get in but…read morethey don't have room or time or there booked for over a month... it's not helpful the young woman in front was not nice and very impatient. If you don't have any customer service, you don't want to help, your a one way or the highway type of attitude... then your gonna lose business just like you did with me

These guys over here are amazing. My buddy's family has been a customer of there's for ever and I…read morehad the opportunity to visit these guys today with a very awkward request and the pieced the kit together for my ditch lights that came out amazing and very sturdy. Thanks guys wish you all the best

My brother and I were broke down in an old 71 Datsun pickup. We couldn't find a fuel pump anywhere,…read morethen we found this place. The gentleman behind the counter had a used fuel pump that he didn't know the story on, it looked similar, so he gave it to us at no cost. I will definitely shop here again if I'm in the area. I give this business an A++

Ed was so helpful to us when we were having electrical issues with our RV. He is truly a nice…read moreperson to do business with. Extremely knowledgeable about all aspects of RVs. I would highly recommend him!

I do not write reviews, but I felt that I needed to inform people about the kind of service they…read moremight receive working with this company. On September 16, 2024, I called and spoke with Adam. I provided him with details of the work I needed and agreed to pay the $95 call-out fee plus the $160 per hour labor fee. I clarified that my RV awning had come off at the roll, about two feet. Adam said they could fix it, but it might cost more depending on the labor hours needed. On September 17, 2024, Gary, the service technician, arrived to fix the awning. He was at my home for approximately one hour. Gary informed my wife that he would not be able to fix the awning and would need to replace the entire awning fabric due to the faulty work done by the manufacturer. Gary then charged her a total of $255, the full price, despite not fixing anything! On September 18, 2024, Adam called to quote me a price of $1300 on top of the $255 to fix the awning. I was shocked to be charged $255 just to be told what I already knew - that my awning was broken. No work had been completed, yet I was expected to pay an additional $1300! This was not the service I had anticipated. I politely informed Adam that I was unhappy with the service I received. I was expecting to pay the $95 call-out fee, not the $160 labor cost when no labor was done. Opening the awning to look at it and then closing it back up is not worth $160. On top of that, Adam wanted an extra $1300. When I expressed my dissatisfaction, Adam became defensive and talked over me, treating me as if I were a child. After a few seconds, I managed to tell him that I no longer wanted to do business with him. In a hostile manner, Adam responded, "You know what, I don't want to do business with you." Frustrated, I hung up and called Camping World, where I was quoted $825 for the top-end fabric, including labor. You have been warned!

With our 2026 Subaru rental, what could go wrong?? Well about an hour out of Bend, OR, we had a…read moreflat tire. High Country Automotive popped up as a reliable shop, so we called and Shawn said he could help us out immediately, even though it was getting close to closing. Despite it being a screw that had made a pretty big hole in the tire, Shawn took the time to put three layers on it so it would hold. Each layer required setting time in between, but he did not rush the process so the patch would hold properly. My husband and I were a little nervous thinking that since we were obviously from out of town and undoubtedly in a bind with no other options, that Shawn would charge us much more than would be the normal cost for such a tire repair. He did not do that, though. He charged us a more than reasonable price. He was pleasant to hang out with, and his beautiful dog, Freckles, provided us with affection and entertainment while we waited. Shawn got us back on the road and back to our vacation without breaking the bank. We would definitely go back to him if anything were to happen again when we return.

We stopped by here on a long road trip because our check engine light came on. The business turned…read moreout to be closed but because I wasn't from anywhere close, we called the number on the door anyway. The owner of the shop not only answered, but dropped what he was doing and came straight to us to help - we later found out he was actually in the middle of buying a car in an another town ! He ran codes and we determined I didn't need work and we'd make it the rest of the way home, never once pushed a service of any kind. I offered to pay for his time and he waved me off several times. He's about as honest and genuine of a guy as you could ask for. We wish his shop was closer to us in Colorado.

outstanding service was right on time. The Magnum never looked nicer. I will hire them again…read more Interior exterior shine on our Dodge Magnum. Thank you

On a family trip to California for a memorial service and Thanksgiving, our Suburban broke down…read moreearly one Monday morning just as we drove into Gilchrist. Josh and his wife got us the parts that we needed for the repair, gave us a ride back to Bend for a rental car, and had the complete differential ordered, delivered, and replaced, along with an oil change within a week and allowed us to drive back to Idaho after the family gatherings. His price was exactly what he had quoted, and I couldn't recommend him more at a time when we really would have been stuck. He got us back on the road safely.

Can you give 10 stars? If so, I would give them 10 stars for…read morethe quality of service and caring about you and your vehicle willing to go the extra mile both In customer service and the quality of repair work

Took my 86 yr old mothers 2010 Nissan Murano to them. Had to have it towed there to be diagnosed…read more unfortunately my middle aged sister, who has little mechanical knowledge, went to the shop to deal with them. after supposedly looking at the car and supposedly running diagnostics they said it could be a number of things. she chose to have them change out the engine. After having the car for weeks and charging more than $5500, they said they installed the used engine, which we later found out had more miles than the original and wasn't even the same year, so the pulleys,etc wouldn't line up. In a couple of days the car was dead again and had to be towed back to the shop. At that point they then said the power steering pump, alternator, catalytic converter were also all bad and wanted another $2200 to fix it correctly, but it would still run. We attempted to drive it home and got about a mile from the shop where it died again. We called the shop again and were told they were "done with us", and refused to do anything about it or refund any of the money. They changed their story about what had, or hadn't been done several times and were fine bilking $5500 from an 86 year old woman and leaving her without a car. Both Dan and DJ were not honest . Would NEVER take a vehicle there. Now have to get an attorney!!

Timely, efficient, friendly and affordable! Ben is great and I would recommend his business to…read moreanyone

Great service! Fast, friendly, as helpful as can be, gives it to you straight. I was stuck in Bend…read moreon my way to Salem and Brown's Mechanical got me back on the road with no hassle at all!​