During my visit, I had an experience that was disappointing and unprofessional. Employee Merlin…read moreopenly stated that he "get paid to be on his phone, and not do s**t all day" which immediately gave the impression that customer service was not a priority. When I asked for assistance with my car, the same employee spoke to me in a condescending manner and made it seem as though helping me was an inconvenience. I felt talked down to and left feeling like my concerns were not taken seriously. Customer service should reflect professionalism and respect, and unfortunately, this interaction did not meet those expectations.

Terrible customer service. Do yourself a favor and go to the one located by the Walmart. It's an…read moreextra 5 minutes down the road but you'll be happy you did, trust me.

This place is hidden gem! Where can you find old parts at such a great value! I called to get a…read morecompressor for my 2003 ford f150 and the had it delivered within 3 days! Cheryl who answered my call was amazing, friendly and really put me at ease! So good

I bought 2 used horns for my 67-72 Chevy truck. I was told they didn't come with two horns. (I…read morealready knew this, but some did as an option) I told them i don't care if they come out of a car, I will make them fit, as long as they were in good working order. They said they would find me a pair. They cost $35.00 EACH for USED horns, + $30.00 shipping. I said ok, knowing I could get new ones cheaper but i wanted real GM horns. When i got them, One worked, kind of, weak sound, the other NOTHING. Yes, I tried to "tune" them. Nope. Nothing. I called to tell them they were no good, and I was told they need to be returned in order to get them warrantied, and I have to pay shipping! NOT WORTH THE HASSLE. THESE HORNS WERE JUNK WHEN I GOT THEM. Yes, I know what I'm talking about. I'm a 49 year Veteran mechanic, ASE Master L1 certified. STAY AWAY FROM THESE GUYS!!

So many times, people are quick to place a review when they get bad service and not enough to…read morebusinesses that do GREAT service! With that said, I only wish there was a HIGHER score I can give to Maricopa Auto. Every time you walk into the building you get greeted with a smile and feel welcomed. I've been a satisfied customer for over 5 years. It is so refreshing to find a company that truly believes in customer service. My crazy story: Short version of course: Worked for a company for over 10 yrs, Company sold and gave me 1 weeks' notice. Started working for a new job. Tore my rotator cuff, had complete shoulder replacement. I left that company due to illegal activity being done before I worked there. Had an accident and totaled my car. All was done within 5 months. I tell you this to help you understand the care Roman takes to help people get into a vehicle. Anyone else would have said: "No, can't help you". Not Roman! I walked in, picked out my car, he found me financing, and I drove away 1 hour later. My car has warrant coverage AND they do the mechanic work ON SITE! BUT WAIT, THERES MORE: I brought my car in for repair. Nick took the time to not only have my car fixed in 2 days but, he kept the price down by searching for the part at a better price. I know this review seems a bit lengthy, I feel, it is worth my time to let you know about a staff that cares about their customers and about their city. I probably sound like a commercial for Maricopa Auto LOL. If so, I will hold the billboard proudly! Thank you again Maricopa Auto!

I took my cars to Big o tires for years ever since I moved to Maricopa it used to be a good place…read moreto go but lately I had three issues with three of my cars and the latest little incident was just that the service was not the service that I used to expect all I wanted was a tire check and Big old tires fell to do that, that was the easiest thing to do and I just don't understand what happened to the customer service at this location in Maricopa John Wayne parkway smh. Big old tires in Maricopa has just lost another customer I will not be back.

This was my first time calling a mobile mechanic. He responded immediately on Mother's Day! We had…read morea conversation on the phone regarding what was wrong, he quoted me a price, and went to get the needed part. He attempted to install it and discovered it was the wrong part, returned it, and installed the correct part, ALL in good spirit. I would highly recommend him! He is very kind, genuine, and skilled! This was so conveniet for a vehicle that would not start. I plan to call him again as needed!

From the owner: No Tow Fees! I come to you Break Specials! Save Money!…read moreFree estimate! Mobile Mechanic Foreign and Domestic cars

Highly recommend Maricopa Auto Outlet, Needed my AC compressor changed out and spoke to Nick, he is…read moreknowledgeable, professional and doesnt give you the pushy mechanic scare tactic, knowing refrigeration he was spot on with the repairs needed. Dropped off my vehicle the night before and Nick had it completed by 2 pm the next day. Nick's communication is 5 star. The rest of the team are also 5 star, the gals at the counter, very nice and professional. Tell you what folks venues like this are rare these days, I'm bringing my vehicles here from now on, didnt meet the mechanics but I also want to thank them as well. Very happy customer

Stereotypes on dealers are there for a reason and that does not change for Maricopa Auto Outlet…read more I was very pleased with my purchase for about 2 months until I started to feel some irregularities in the vehicle I got. I got it checked out for a slight grinding/sputtering feeling when accelerating or at a cruise speed. After inspection I learned the engine mounts were shot. Now I know things can happen over that 2 month time I get it but this is where the problems start to arise. Once I get the engine mounts replaces and get everything looking good, I take it on the road only to feel the same feeling. When I bought it this truck I asked very clearly if all fluid including transmission, oil, coolant, etc. was fresh and replaced I was told yes. Well come to find out the transmission fluid hadn't been changed in atleast 25,000 miles and looked like oil. This had caused my torque converter to not have proper fluid and start to go out. Not only that but because the fluid was so dirty and it adapted to that filth but now you can't put fully fresh fluid in. To top it all off, not only has their lack of care caused that to go out but because it connects right to transmission and was neglected so long because of lack of transparency now that has to fixed too. Spending almost just as much to fix it, that I did purchase the vehicle in the first place is ridiculous. The dislike for dealerships continues when this type of business is done. It's frustrating to say the least.

Holy guacamole, car maintenance is easy to put to the back of your mind, but it should never stay…read morethere too long. Admittedly, this got away from me, but I believe in taking care of my car, lest the damage become worse and more expensive. Brake Masters surprisingly got me in right away even though I came in on a Friday in the late morning. They did the oil change as well as a full inspection, finding an issue I actually didn't know about. I knew I'd need a new air filter, but I also had to replace the cabin filter as well as the belt that helps run the alternator and starter. That's the part that hurt my heart (and my bank account), but letting it go will eventually hurt far worse in the long run. Jennifer was great about finding deals, but in the end, we were able to lighten the amount through my veteran's discount. Everyone was polite, and the work was completed fairly quickly. I was actually still shopping in the main plaza when the store called to tell me the oil change was complete. I would return and recommend this business as a good place to work on your vehicle.

I chose brake masters to have my rear brakes replaced, because the rears were making noise and…read moreshaking when I stopped. I had the front brakes and rotors replaced more recently so I knew it was time for rears. They said my rears and fronts were both at 5, which surprised me, and they recommended doing both pads and the rear rotors. They also recommended a brake flush service. I agreed thinking I may as well do some preventative maintenance. When I got the car back, I noticed I had to depress the brakes much further than before, almost all the way to the floor before it would stop fully. I thought this was odd since they're new pads it should be more sensitive not less? I drove around more assuming it was a break in period, tried some fixes like depressing the brakes all the way with the car off, but still weak brakes. So I called and brought the car back in the next day they were open. I took time off work and I appreciated them squeezing me in between their other appointments. After 2 hours I was told they were going to have someone drive it and test it. I thought they had been fixing it, but after a bit the car returned and they said he didn't notice anything wrong so I was sent off with nothing done. I didn't have time to argue so I left unsatisfied. Maybe I needed to let them break in still? I drove it to work, but had to leave extra room for stopping distance as the brakes were very weak, barely stopping the car till over half way down, and when fully depressed I'm still rolling. So I brought it in a 3rd time and I had to insist that something wasn't right. I was treated like I was stupid, that nothing was wrong, but I had to push to get them to bleed the brakes properly. They had an attitude like they were going above and beyond and just doing it as a favor to me, like it was a waste of time to them. After another couple hours they said they bled the brakes using a different method and had a 3rd person drive it. I got more of the guilting and was told if it still isn't good, to come back later and they'll try something but that they've done all they could really do. Thankfully the brakes function as I would expect, except they still shake pretty rough sometimes. There's much less air in the lines and they respond a lot sooner. The car is now safe to drive after 3 visits and about 10 hours of time. Would not recommend anyone to go here. Clearly not experts in brakes, and very low standards of quality of their work. I wouldn't trust them to do anything else on my vehicle. The amount of time I had to spend fighting them to do the job correctly completely eliminated any value of cost savings I might have had. Very awkward uncomfortable experience. I especially didn't appreciate that I had to fight for them to acknowledge there was something wrong at all, which speaks to either their technical knowledge, standard of work, or effort values. I would not work with a mechanic who lacks any of those things so I won't be going back here. No trust in their work at all. 2 stars because I'm grateful they eventually did help me make it right even if it was forced, instead of telling me to kick rocks. But I certainly won't be using their lifetime brake option that got bundled in to the deal. Not going to waste more time fighting for that money back at this point.

Josh did a great job hardwiring a dash cam into my SUV. I've known Josh since middle school/ high…read moreschool cars have always been his game. He knows what he's doing and I wouldn't trust anyone else with my vehicle. He also works with CARFAX which is a huge plus!

I have messaged timely toolbox for some information about a job that wasn't completely done by…read moreanother mechanic and I really appreciate that Josh wrote back in a timely manner an inform me with a lot of information and a quote and time frame it would be for the work to be done. Love that he's mobile and also capable of towing your vehicle. Will be saving this person a company in my contacts for future work.