Writing about the NAPA store at 6550 S ORANGE AVE ORLANDO, FL 32809.
Melissa, the store manager, and her associate (sorry, did not get her name) went way beyond the call of duty helping me with my car battery. First, she knew from experience that the one I was asking for was not the right one for my Nissan Versa, even though 5 different websites told me it was. But it was obvious she was right when we compared the one in my car to the one I initially requested. Then, Melissa and her co-worker helped me install the right battery, which for various reasons was the most difficult battery replacement I have ever been a part of. Long story short it took us over 30 minutes, and I doubt i could have done it without her help, at least not right then and there. Both of them were beyond helpful and I am very grateful! I hope NAPA appreciates her and recognizes what an asset she is to the company. read more